Windows 10: BSOD on startup, successful startup after reboot

Page 1 of 2 12 LastLast
  1.    1 Week Ago #1

    BSOD on startup, successful startup after reboot


    Hi,

    I've been having this issue with Windows 10. Ever since I upgrade to Windows 10 my laptop would crash every time it tried to resume from sleep. Also recently every time I boot the laptop it crashed with error: INACCESSIBLE BOOT DEVICE and reboot which then takes me to the login screen.

    I can't seem to find whats causing this issue, I've tried disabling all non windows related startup items but the issue still persist.

    Any help would be greatly appreciated.

    Thanks!
    WINDOWSPC-Thu_09_07_2017__31749_36.zip
      My ComputerSystem Spec


  2. Posts : 12,496
    Windows 10 Pro
       1 Week Ago #2

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Lenovo. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums






    BSOD on startup, successful startup after reboot Diagnostic Test BSOD on startup, successful startup after reboot
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

  3.    6 Days Ago #3

    More Issues


    After countless restarts I was finally able to boot in safe mode. The driver verifier caused new issues (disabling it through command prompt or performing system restore didn't help either).

    Please check the new log attached..

    WINDOWSPC-Wed_09_13_2017_205717_15.zip
      My ComputerSystem Spec

  4.    6 Days Ago #4

    I also tried running sfc /scannow, here are the results:
    CBS.zip
    Click image for larger version. 

Name:	Screenshot_5.png 
Views:	2 
Size:	26.4 KB 
ID:	153275

    also the previous BSOD was found to be caused from Logitech drivers which I have removed, but another issue arises, which is said from memory corruption, I have no idea what is causing this, some insights would be greatly appreciated. New BSODs logs attached below.

    WINDOWSPC-Thu_09_14_2017__15822_84.zip
      My ComputerSystem Spec


  5. Posts : 5,170
    windows 10 professional version 1607 build 14393.969 64 bit
       6 Days Ago #5

    The latest zip was blank.

    Make sure that you are not on a metered connection.

    Please open administrative command prompt and type:
    1) dism /online /cleanup-image /checkhealth
    2) dism /online /cleanup-image /scanhealth
    3) dism /online /cleanup-image /restorehealth

    4) post the results into the thread.
    5) attempt to post a new zip into the thread once the dism commands display no integrity violations or the restorehealth command completes successfully:
    BSOD - Posting Instructions - Windows 10 Forums

    In case the above dism commands do no repair the operating system view this link for more troubleshooting steps:
    Use DISM to Repair Windows 10 Image Windows 10 Performance Maintenance Tutorials


    6) Please update the computer specs:

    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Please include anything attached to the computer by wireless or wired:
    mouse, keyboard, joystik, printer, headset, xbox, etc.

    Which hardware item were you referring to that was uninstalled that was Logitech?
    Do you remember how you uninstalled it?
      My ComputerSystem Spec


  6. Posts : 2,714
    64bit Win 10 Pro ver 1703 Build 15063.608
       6 Days Ago #6

    There has been a BIOS update for your IdeaPad and it would be worth updating it:

    https://pcsupport.lenovo.com/gb/en/p...5408/downloads


    Also note that Driver Verifier is still active - refer back to the tutorial provided by axe0 to see all the different ways of disabling it.
      My ComputersSystem Spec


  7. Posts : 12,496
    Windows 10 Pro
       6 Days Ago #7

    Please try following command in an admin command prompt and post a screenshot of the result.
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
    If there are problems with RestoreHealth, please follow step 6 or 7 (depending on the file you have from the download) from the tutorial DISM - Repair Windows 10 Image - Tutorial
      My ComputersSystem Spec

  8.    6 Days Ago #8

    philc43 said: View Post
    There has been a BIOS update for your IdeaPad and it would be worth updating it:

    https://pcsupport.lenovo.com/gb/en/p...5408/downloads


    Also note that Driver Verifier is still active - refer back to the tutorial provided by axe0 to see all the different ways of disabling it.
    I have ran "verifier /reset" on command prompt and it didn't show anything enabled. Is there other way to check whether it is still running? I will checkout the BIOS update, thanks!

    I'm currently running "dism /online /cleanup-image /restorehealth" as suggested, seems to take a long time so I'm leaving it overnight.

    Regarding the Logitech driver removed, I ran the uninstaller from add-remove program and features.

    I've also re-attached the BSOD zip file, seems like the previous one didn't zip properly from the DMCollector.

    WINDOWSPC-Thu_09_14_2017__30940_03.zip
      My ComputerSystem Spec


  9. Posts : 2,714
    64bit Win 10 Pro ver 1703 Build 15063.608
       6 Days Ago #9

    bluescreenn123 said: View Post
    I have ran "verifier /reset" on command prompt and it didn't show anything enabled. Is there other way to check whether it is still running? I will checkout the BIOS update, thanks!
    Type verifier /query in a command prompt window and post the results.
      My ComputersSystem Spec

  10.    6 Days Ago #10

    philc43 said: View Post
    Type verifier /query in a command prompt window and post the results.
    You were right, one of the module is still running, it was cm_km.sys, which after googling leads to Kaspersky Crypto Module http://www.freefixer.com/library/file/cm_km.sys-199061/ which I have removed long time ago, any idea how to get rid of this leftover? Details can be found on the attachment below.

    Regarding the DISM result, it showed failure at 97%, logs can also be found on the zip file below.

    For now I have removed the verifier on the cm_km.sys.

    Thanks again for the help

    driverquery&DISM.zip
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
I have a ASRock B250M Pro4 motherboard with a 7 gen processor. I am using the integrated graphics and updated drives with with a no name monitor that keeps giving out of range but its not. I am using low resolution 1024x768 or even 800x600 and tried...
While most people are wanting to figure out how to get into the advanced startup menu I have a different issue. Every time I reboot, it always goes to this, requiring me to choose "Continue to Windows 10" and reboot a _second_ time. I use...
After using Windows 10 for a few hours I find that File Explorer hangs when I open it - it tries to display the Quick Access items, but never completes - I just see "Working on it..." in the preview pane. If I click on "This PC" in the left pane it...
Solved BSOD on startup, operates fine after reboot in BSOD Crashes and Debugging
I am having issues with a home built pc that I have not been able to resolve on my own. BSOD happens on startup almost every time. PC bsod then reboots and operates normally. Any information you can provide regarding what is causing this and steps...
I am having problem with Synaptics Touchpad Driver in Windows 10 OS Build 10586.494. My Touchpad is a PS/2 Port Synaptics TouchPad. Driver version is 19.0.12.0 which is a compatible driver provide by HP for this OS. My Laptop Model is HP...

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:18.
Find Us