Windows 10: BSOD while Gaming, any flavor of game

  1.    06 Sep 2017 #1

    BSOD while Gaming, any flavor of game


    Hi, hoping someone can help me interpret my dmp files, I've been having an issue for several months. My computer will frequently crash while gaming. I started troubleshooting by conducting the following:
    -running memory tests
    -monitoring my GPU/CPU temps under stress tests
    -giving my RAM the ole' Nintendo fix
    -updated all my drivers
    -I eventually did a fresh windows 10 install


    ...and still get the same BSOD fairly frequently whenever I am engaged in a video game.

    I've attached a .zip with all my dump logs and system specs in the hope someone can steer me in the right direction.
      My ComputerSystem Spec


  2. Posts : 13,527
    Windows 10 Pro
       06 Sep 2017 #2

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec

  3.    07 Sep 2017 #3

    Can you provide us with the kernel memory dump please? Its located in C:\Windows\MEMORY.DMP.
    You can upload it to an cloud service like dropbox or onedrive.
      My ComputerSystem Spec

  4.    07 Sep 2017 #4

    I updated my system specs in my profile while I was eating breakfast this morning, I'll try to upload my kernel memory dump when I get back from work today.

    I did include my crash reports in my attached .zip file as well.
      My ComputerSystem Spec


  5. Posts : 13,527
    Windows 10 Pro
       07 Sep 2017 #5

    Does it only occur when playing games?
    What kind of games does it mainly occur in?
      My ComputersSystem Spec

  6.    07 Sep 2017 #6

    I've replicated the BSOD while playing League of Legends, Heroes of the Storm, Smite, and most recently the Destiny 2 Beta. It generally seems to happen when I'm engaged in rather intense moments, not necessarily the most graphics-intensive, but when I am mashing my keybinds at a rapid rate. I ran FurMark stress test for a few hours last night with no issue, which leads me to believe it isn't my GPU.

    To be honest, I only use this computer for games. I do all my clerical and work related tasks on a different computer in a different location. It is entirely possible that the issue isn't confined to video games and it's just confirmation bias as 95% of my operating time is spent gaming on this machine. I'm hoping my .dmp files can help isolate the issue.
      My ComputerSystem Spec


  7. Posts : 13,527
    Windows 10 Pro
       07 Sep 2017 #7

    The dumps, 0x124, basically say that unknown hardware errors caused problems.

    Could you see if crashes occur when, for example, browsing stuff, watching videos, i.e. less intensive stuff.
      My ComputersSystem Spec


 

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