New PC, Bluescreens with "DRIVER POWER STATE FAILURE"

Ocman76 · 05 Sep 2017

Hello,

Just finished building a brand new PC and I am experiencing occasional Blue Screens which seem to occur within a few minutes after I start the PC. After I crash and restart I don't seem to have any issues, but this is happening every 2-3 days.

So far I have tried all the following without any luck:
1. Run SFC/scannow 3 times, nothing found/fixed
2. Run CHKDSK on OS drive, no issues
3. Check device manager for any issues (yellow exclamation marks), none found
4. All suggestions at this tomshardware link.
5. Check system events for critical errors. I have found some but do not understand them. Here is an image of some right before and after one of the blue screens:
Attachment 152095

PC specs:
Windows 10 Pro 64 Bit
AMD R5-1600 (Currently at stock)
Scythe Fuma
AMD RX 570 Sapphire Nitro 8GB (stock) (Latest Driver: 17.8.2)
G.Skill RipJaws 2X8GB DDR4 3200 (Currently at 2133 & 15-15-15-36 1T)
Asrock AB350M Pro 4 Micro ATX Motherboard
MydigitalSSD BPX 240GB M.2 SSD (OS Drive)
2X Seagate Barracuda 1TB 2.5" 5400 RPM HDD's in RAID 1 via RAIDXpert 2
Bitfenix Prodigy M Cobalt
EVGA Supernova 550 G3

I have attached the latest minidump from the blue screen, and have more if they are needed.
Attachment 152102
Attachment 152097

Any help is greatly appreciated.

zbook · 05 Sep 2017

See posting instructions: BSOD - Posting Instructions - Windows 10 Forums

Ocman76 · 05 Sep 2017

zbook said:

See posting instructions: BSOD - Posting Instructions - Windows 10 Forums

Fixed, my bad!!

zbook · 05 Sep 2017

Hi Ocman76 .

There were no mini dump files collected by our DM log collector.
The event logs display many bsod with bugchecks.
1) How were you able to find and save the mini dump file?
2) Was it accidentally deleted?
3) Were you using Ccleaner or any other method that could delete dmp files?
4) Had you recently ran disk clean up?

5) Open administrative command prompt and type or copy and paste:
6) sfc /scannow
7) dism /online /cleanup-image /restorehealth
8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

9) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

10) Find a replacement driver for rcraid.sys: AMD-RAID Controller
Download Drivers
Updating a driver: https://answers.microsoft.com/en-us/...=1436753520149

11) open administrative command prompt and type or copy and paste: chkdsk /x /f /r
This may take many hours so plan to run overnight.

12) post the chkdsk results from file explorer using the information in this link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

13) Run HDTune:
http://www.hdtune.com/

to check the health,
scan for errors, no quick scan but full scan
run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark including the following:
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

14) Using file explorer > this PC > local C drive > right upper corner search > look for:
%SystemRoot%\MEMORY.DMP
or
C:\Windows\MEMORY.DMP
Using one drive or drop box post a share link into the thread.

15) Run Sea tools for windows on your drive using SMART, short and long generic tests:

How to use SeaTools for Windows
http://www.seagate.com/support/downl...ls-win-master/
How to use SeaTools for Windows
http://www.seagate.com/support/downloads/seatools/

Windows Trusted Platform Module Management Step-by-Step Guide

Code:

rcraid       rcraid                 rcraid                 Kernel        Boot       Running    OK         TRUE        FALSE        0                 483,328     0          2016-11-08 7:49:48 AM  C:\WINDOWS\system32\drivers\rcraid.sys

Code:

Name    AMD-RAID Controller [storport]Manufacturer    Advanced Micro Devices, Inc.
Status    OK
PNP Device ID    {54CB850D-A731-8590-0628-1992592BD448}\RCBOTTOM\5&C2D70D1&0&196607
Driver    c:\windows\system32\drivers\rcraid.sys (8.1.0.26, 514.38 KB (526,728 bytes), 2017-07-30 6:30 PM)

Code:

Name    AMD-RAID Controller [storport]Manufacturer    Advanced Micro Devices, Inc.
Status    OK
PNP Device ID    {54CB850D-A731-8590-0628-1992592BD448}\RCBOTTOM\5&2316737C&0&131071
Driver    c:\windows\system32\drivers\rcraid.sys (8.1.0.26, 514.38 KB (526,728 bytes), 2017-07-30 6:30 PM)

Code:

rcraid    rcraid    c:\windows\system32\drivers\rcraid.sys    Kernel Driver    Yes    Boot    Running    OK    Severe    No    Yes

Code:

BugCheck 9F, {3, ffff8e00af81e060, ffffba805fab78f0, ffff8e00ae6af010}

*** WARNING: Unable to verify timestamp for rcraid.sys
*** ERROR: Module load completed but symbols could not be loaded for rcraid.sys
Probably caused by : rcraid.sys

Code:

2017-08-01 5:49 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1000007e
P2: ffffffffc0000005
P3: fffff80e951c5d39
P4: ffff9a81a4675ec8
P5: ffff9a81a4675710
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\073117-5875-01.dmp
\\?\C:\Windows\Temp\WER-6609-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2172.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_9a2e3d34a61e37a6f348bb57c4332f621a78da8_00000000_cab_1f0c4cc8

Analysis symbol: 
Rechecking for solution: 0
Report Id: 750eaa8a-4e5b-4e96-99b7-b0978fb1a483
Report Status: 2049
Hashed bucket:2017-08-01 5:48 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1000007e
P2: ffffffffc0000005
P3: fffff80e951c5d39
P4: ffff9a81a4675ec8
P5: ffff9a81a4675710
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\073117-5875-01.dmp
\\?\C:\Windows\Temp\WER-6609-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2172.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_9a2e3d34a61e37a6f348bb57c4332f621a78da8_00000000_02c82172

Analysis symbol: 
Rechecking for solution: 0
Report Id: 750eaa8a-4e5b-4e96-99b7-b0978fb1a483
Report Status: 4
Hashed bucket:2017-08-23 11:52 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffff80046d41f060
P4: ffffe401d8b378f0
P5: ffff80046cf6f010
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082317-18171-01.dmp
\\?\C:\Windows\Temp\WER-20406-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57B5.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57D4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57D5.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_19f8e05fa46abb5875e64b3d8d5639d03ea09bf7_00000000_cab_1838597a

Analysis symbol: 
Rechecking for solution: 0
Report Id: c7813a44-8df0-4be8-b3a6-5f7a3ef8dc1d
Report Status: 2049
Hashed bucket:2017-08-23 11:52 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffff80046d41f060
P4: ffffe401d8b378f0
P5: ffff80046cf6f010
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082317-18171-01.dmp
\\?\C:\Windows\Temp\WER-20406-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57B5.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57D4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57D5.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_19f8e05fa46abb5875e64b3d8d5639d03ea09bf7_00000000_038057e4

Analysis symbol: 
Rechecking for solution: 0
Report Id: c7813a44-8df0-4be8-b3a6-5f7a3ef8dc1d
Report Status: 4
Hashed bucket:2017-08-16 11:37 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffff8a86c9a1e060
P4: ffffb581fce2d8f0
P5: ffff8a86ce1e5630
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\081617-10515-01.dmp
\\?\C:\Windows\Temp\WER-12343-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38C3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38E2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38F3.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_c198f78ac19413fcc5ea91343cfb888a2b22d119_00000000_cab_15a4398e

Analysis symbol: 
Rechecking for solution: 0
Report Id: ee49ea46-9fe0-4d00-8e08-0589f890fff9
Report Status: 2049
Hashed bucket:2017-08-16 11:37 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffff8a86c9a1e060
P4: ffffb581fce2d8f0
P5: ffff8a86ce1e5630
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\081617-10515-01.dmp
\\?\C:\Windows\Temp\WER-12343-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38C3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38E2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38F3.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_c198f78ac19413fcc5ea91343cfb888a2b22d119_00000000_035038f2

Analysis symbol: 
Rechecking for solution: 0
Report Id: ee49ea46-9fe0-4d00-8e08-0589f890fff9
Report Status: 4
Hashed bucket:2017-09-05 9:45 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffff8e00af81e060
P4: ffffba805fab78f0
P5: ffff8e00ae6af010
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\090517-18015-01.dmp
\\?\C:\Windows\Temp\WER-20031-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5880.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER589F.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58B0.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_f9e263eb1ba34d391b88c7a4c05819c3b91f50_00000000_cab_20645bac

Analysis symbol: 
Rechecking for solution: 0
Report Id: b1df83c6-9f90-4d8a-b59b-95b1a1708329
Report Status: 2049
Hashed bucket:2017-09-05 9:45 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffff8e00af81e060
P4: ffffba805fab78f0
P5: ffff8e00ae6af010
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\090517-18015-01.dmp
\\?\C:\Windows\Temp\WER-20031-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5880.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER589F.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58B0.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_f9e263eb1ba34d391b88c7a4c05819c3b91f50_00000000_038c58af

Analysis symbol: 
Rechecking for solution: 0
Report Id: b1df83c6-9f90-4d8a-b59b-95b1a1708329
Report Status: 4
Hashed bucket:2017-08-17 6:17 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffff9d043750f060
P4: fffff80092c5b8f0
P5: ffff9d043c95dc10
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\081617-10500-01.dmp
\\?\C:\Windows\Temp\WER-12343-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3884.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38A4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38B4.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_e66534b43c63a3395d4970cfb3c38a4946887cbc_00000000_cab_15a43930

Analysis symbol: 
Rechecking for solution: 0
Report Id: 07878c89-fb79-4a42-8823-6e3714d8e505
Report Status: 2049
Hashed bucket:2017-08-17 6:17 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffff9d043750f060
P4: fffff80092c5b8f0
P5: ffff9d043c95dc10
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\081617-10500-01.dmp
\\?\C:\Windows\Temp\WER-12343-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3884.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38A4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38B4.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_e66534b43c63a3395d4970cfb3c38a4946887cbc_00000000_034c38b3

Analysis symbol: 
Rechecking for solution: 0
Report Id: 07878c89-fb79-4a42-8823-6e3714d8e505
Report Status: 4
Hashed bucket:2017-08-15 11:22 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffb388d4f9c640
P4: ffffc4013eaad8f0
P5: ffffb388daf3c010
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\081517-9359-01.dmp
\\?\C:\Windows\Temp\WER-11234-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER44F8.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4546.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4557.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_4a8467f1da96c43252122dd5457efb52e96eb74_00000000_cab_035045e2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 9b87572d-6707-4a90-959a-34f91fa92dd6
Report Status: 2049
Hashed bucket:2017-08-15 11:22 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffb388d4f9c640
P4: ffffc4013eaad8f0
P5: ffffb388daf3c010
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\081517-9359-01.dmp
\\?\C:\Windows\Temp\WER-11234-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER44F8.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4546.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4557.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_4a8467f1da96c43252122dd5457efb52e96eb74_00000000_035c4556

Analysis symbol: 
Rechecking for solution: 0
Report Id: 9b87572d-6707-4a90-959a-34f91fa92dd6
Report Status: 4
Hashed bucket:2017-08-23 12:19 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffb38d949e8060
P4: fffff8029287b8f0
P5: ffffb38d9993d610
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082217-7812-01.dmp
\\?\C:\Windows\Temp\WER-9625-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DB7.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DD6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DE7.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_58af9c6182811fb37adf7bb186341d08945b949_00000000_cab_13803018

Analysis symbol: 
Rechecking for solution: 0
Report Id: 74d8d08d-b0ab-463b-b284-bb3ed89a4c41
Report Status: 2049
Hashed bucket:2017-08-23 12:19 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffb38d949e8060
P4: fffff8029287b8f0
P5: ffffb38d9993d610
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082217-7812-01.dmp
\\?\C:\Windows\Temp\WER-9625-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DB7.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DD6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DE7.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_58af9c6182811fb37adf7bb186341d08945b949_00000000_03602de6

Analysis symbol: 
Rechecking for solution: 0
Report Id: 74d8d08d-b0ab-463b-b284-bb3ed89a4c41
Report Status: 4
Hashed bucket:2017-08-18 6:35 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffb603d561f060
P4: ffff8e81047378f0
P5: ffffb603dbc17260
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\081717-8843-01.dmp
\\?\C:\Windows\Temp\WER-10671-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER320C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER322B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER323C.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_8fd823aefe393742dd0c6566283dc765984b_00000000_cab_14a8341f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 9aa840ad-4ff2-45d5-b7ab-3758435aa708
Report Status: 2049
Hashed bucket:2017-08-18 6:35 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffb603d561f060
P4: ffff8e81047378f0
P5: ffffb603dbc17260
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\081717-8843-01.dmp
\\?\C:\Windows\Temp\WER-10671-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER320C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER322B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER323C.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_8fd823aefe393742dd0c6566283dc765984b_00000000_033c324b

Analysis symbol: 
Rechecking for solution: 0
Report Id: 9aa840ad-4ff2-45d5-b7ab-3758435aa708
Report Status: 4
Hashed bucket:2017-08-26 7:34 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffda860f21e060
P4: ffffc5012b1f88f0
P5: ffffda861272e980
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082617-18078-01.dmp
\\?\C:\Windows\Temp\WER-20156-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5812.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5832.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5842.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_6892f62afade65b886656b605a72c7484fae6693_00000000_cab_12485a16

Analysis symbol: 
Rechecking for solution: 0
Report Id: 472a6c0e-0b9b-42fd-a4c7-0db160281bcb
Report Status: 2049
Hashed bucket:2017-08-26 7:34 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffda860f21e060
P4: ffffc5012b1f88f0
P5: ffffda861272e980
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082617-18078-01.dmp
\\?\C:\Windows\Temp\WER-20156-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5812.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5832.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5842.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_6892f62afade65b886656b605a72c7484fae6693_00000000_037c5841

Analysis symbol: 
Rechecking for solution: 0
Report Id: 472a6c0e-0b9b-42fd-a4c7-0db160281bcb
Report Status: 4
Hashed bucket:2017-09-04 9:41 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffe68ff8fb6060
P4: ffffac81413f78f0
P5: ffffe68ffc147960
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\090417-9562-01.dmp
\\?\C:\Windows\Temp\WER-11687-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3827.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3836.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3847.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_6a9accee58fd1e4a827667e99bc21eaff96936_00000000_cab_04fc3d66

Analysis symbol: 
Rechecking for solution: 0
Report Id: 7da23b10-d5f3-433a-aaeb-af0ab4ea88ce
Report Status: 2049
Hashed bucket:2017-09-04 9:41 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffe68ff8fb6060
P4: ffffac81413f78f0
P5: ffffe68ffc147960
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\090417-9562-01.dmp
\\?\C:\Windows\Temp\WER-11687-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3827.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3836.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3847.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_6a9accee58fd1e4a827667e99bc21eaff96936_00000000_037c3846

Analysis symbol: 
Rechecking for solution: 0
Report Id: 7da23b10-d5f3-433a-aaeb-af0ab4ea88ce
Report Status: 4
Hashed bucket:

Code:

Event[4319]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-08-24T17:07:59.680  Event ID: 140  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Quentin-Custom-Built-Desktop-PC  Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: G:, DeviceName: \Device\HarddiskVolume7.(A device which does not exist was specified.)

Code:

Event[1283]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2017-07-30T17:48:02.734  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-3O3V6DT  Description: Windows failed fast startup with error status 0xC00000D4.

Code:

Event[4302]:  Log Name: System
  Source: Microsoft-Windows-BitLocker-Driver
  Date: 2017-08-24T17:07:55.062
  Event ID: 24680
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
Bootmgr failed to unseal VMK using the TPM

Code:

Event[4320]:  Log Name: System
  Source: Microsoft-Windows-Ntfs
  Date: 2017-08-24T17:07:59.681
  Event ID: 140
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The system failed to flush data to the transaction log. Corruption may occur in VolumeId: G:, DeviceName: \Device\HarddiskVolume7.

Code:

Event[4326]:  Log Name: System
  Source: NTFS
  Date: 2017-08-24T17:08:00.507
  Event ID: 50
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
{Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

Code:

Event[4327]:  Log Name: System
  Source: NTFS
  Date: 2017-08-24T17:08:00.507
  Event ID: 50
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
{Delayed Write Failed} Windows was unable to save all the data for the file \$Extend\$UsnJrnl:$J:$DATA. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

Code:

Event[4328]:  Log Name: System
  Source: Application Popup
  Date: 2017-08-24T17:08:00.513
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
Application popup: Windows - Delayed Write Failed : Exception Processing Message 0xc0000222 Parameters 0x7ffc464b1718 0x7ffc464b1718 0x7ffc464b1718 0x7ffc464b1718

Code:

Event[4356]:  Log Name: System
  Source: Microsoft-Windows-Ntfs
  Date: 2017-08-26T12:31:29.431
  Event ID: 140
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The system failed to flush data to the transaction log. Corruption may occur in VolumeId: G:, DeviceName: \Device\HarddiskVolume8.

Code:

Event[4363]:  Log Name: System
  Source: NTFS
  Date: 2017-08-26T12:31:30.642
  Event ID: 50
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
{Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

Code:

Event[4314]:  Log Name: System
  Source: Disk
  Date: 2017-08-24T17:07:58.648
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
An error was detected on device \Device\Harddisk3\DR3 during a paging operation.


Event[4315]:
  Log Name: System
  Source: Disk
  Date: 2017-08-24T17:07:58.648
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
An error was detected on device \Device\Harddisk3\DR3 during a paging operation.


Event[4316]:
  Log Name: System
  Source: Disk
  Date: 2017-08-24T17:07:58.648
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
An error was detected on device \Device\Harddisk3\DR3 during a paging operation.


Event[4317]:
  Log Name: System
  Source: Disk
  Date: 2017-08-24T17:07:58.648
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
An error was detected on device \Device\Harddisk3\DR3 during a paging operation.


Event[4318]:
  Log Name: System
  Source: Disk
  Date: 2017-08-24T17:07:58.648
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
An error was detected on device \Device\Harddisk3\DR3 during a paging operation.

Code:

Event[4725]:  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-09-05T14:44:58.365
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff8e00af81e060, 0xffffba805fab78f0, 0xffff8e00ae6af010). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: b1df83c6-9f90-4d8a-b59b-95b1a1708329.

Code:

Event[4511]:  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-09-04T14:41:38.012
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe68ff8fb6060, 0xffffac81413f78f0, 0xffffe68ffc147960). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 7da23b10-d5f3-433a-aaeb-af0ab4ea88ce.

Code:

Event[4414]:  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-08-26T12:34:49.476
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffda860f21e060, 0xffffc5012b1f88f0, 0xffffda861272e980). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 472a6c0e-0b9b-42fd-a4c7-0db160281bcb.

Code:

Event[4251]:  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-08-23T16:52:36.730
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff80046d41f060, 0xffffe401d8b378f0, 0xffff80046cf6f010). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c7813a44-8df0-4be8-b3a6-5f7a3ef8dc1d.

Code:

Event[3991]:  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-08-22T17:19:16.959
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffb38d949e8060, 0xfffff8029287b8f0, 0xffffb38d9993d610). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 74d8d08d-b0ab-463b-b284-bb3ed89a4c41.

Code:

Event[3091]:  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-08-17T23:35:42.042
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffb603d561f060, 0xffff8e81047378f0, 0xffffb603dbc17260). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 9aa840ad-4ff2-45d5-b7ab-3758435aa708.

Code:

Event[2805]:  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-08-16T23:17:03.715
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff9d043750f060, 0xfffff80092c5b8f0, 0xffff9d043c95dc10). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 07878c89-fb79-4a42-8823-6e3714d8e505.

Code:

Event[2712]:  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-08-16T16:36:58.717
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff8a86c9a1e060, 0xffffb581fce2d8f0, 0xffff8a86ce1e5630). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: ee49ea46-9fe0-4d00-8e08-0589f890fff9.

Code:

Event[2529]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-08-15T16:22:01.470
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quentin-Custom-Built-Desktop-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffb388d4f9c640, 0xffffc4013eaad8f0, 0xffffb388daf3c010). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 9b87572d-6707-4a90-959a-34f91fa92dd6.

Ocman76 · 05 Sep 2017

zbook said:

Using file explorer > this PC > local C drive > right upper corner search > look for:
%SystemRoot%\MEMORY.DMP
or
C:\Windows\MEMORY.DMP

The file is not present, I just checked and Ccleaner had a default option checked deleting it...

Looks like I will have to wait for another crash.

Spectrum · 05 Sep 2017

Hi Ocman76,

A 9f bugcheck means that the kernel sent a I/O request packet (IRP) to a driver, ordering it to change power states. The problem is that the kernel did not receive a response in a reasonable amount of time (I believe it's over 100 seconds).

The first parameter is 3, meaning that a device is blocking that IRP from completing.

After looking into the specific IRP that was blocked and the device that is blocking it, the AMD Raid controller for your motherboard, rcraid.sys, appears to be the culprit.

I would suggest that you update to the latest release of the AMD Chipset Drivers.

The driver in question:

Code:

Name    AMD-RAID Controller [storport]
Manufacturer    Advanced Micro Devices, Inc.
Status    OK
PNP Device ID    {54CB850D-A731-8590-0628-1992592BD448}\RCBOTTOM\5&C2D70D1&0&196607
Driver    c:\windows\system32\drivers\rcraid.sys (8.1.0.26, 514.38 KB (526,728 bytes), 2017-07-30 6:30 PM)

The device object:

Code:

Device object (ffff8e00af81e060) is for:
 Cannot read info offset from nt!ObpInfoMaskToOffset
 \Driver\rcraid DriverObject ffff8e00af9cfac0
Current Irp 00000000 RefCount 0 Type 00000007 Flags 00001050
SecurityDescriptor ffffe488b68b9b30 DevExt ffff8e00af81e1b0 DevObjExt ffff8e00af81ec30 DevNode ffff8e00ace86090 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000180)  FILE_AUTOGENERATED_DEVICE_NAME, FILE_DEVICE_SECURE_OPEN
AttachedDevice (Upper) ffff8e00b079b060 \Driver\Disk
Device queue is not busy.

The IRP that was blocked:

Code:

Irp is active with 4 stacks 2 is current (= 0xffff8e00ae6af128)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
            0  0 ffff8e00af81e060 00000000 fffff80bd6757020-ffff8e00b079b5a0    
           \Driver\rcraid    CLASSPNP!ClasspPowerUpCompletion
            Args: 00000000 00000000 00000000 00000002
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffff8e00b079b060 00000000 fffff80bd59c4050-00000000 Success Error Cancel pending
           \Driver\Disk    partmgr!PmPowerCompletion
            Args: 00051100 00000001 00000001 00000002
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffff8e00b01cb9f0 00000000 fffff803cd94aeb0-ffff8e00b458f8e0 Success Error Cancel pending
           \Driver\partmgr    nt!PopRequestCompletion
            Args: 00051100 00000001 00000001 00000002
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffff8e00b458f8e0    

            Args: 00000000 00000000 00000000 00000000

zbook · 05 Sep 2017

Please modify Ccleaner so that the box for windows > system > memory dumps is un-checked

Ocman76 · 05 Sep 2017

zbook said:

Please modify Ccleaner so that the box for windows > system > memory dumps is un-checked

I have already changed this. I see you have posted a large amount of troubleshooting steps, I will start working through them when I have the time and will post back when I can. Thank you for the suggestions!

Ocman76 · 05 Sep 2017

Spectrum said:

I would suggest that you update to the latest release of the AMD Chipset Drivers.

I just installed, thanks for the link. Will let you know if I still experience crashes after this.

zbook · 05 Sep 2017

For the RAID.
Please indicate information about
1) hardware vs software, RAID configuration, etc.
2) whether you had been able to run software tests on the drive while in RAID
3) in case HD tune is unable to test the drive while in RAID are you able to temporarily turn off RAID?
4) In case you are not able to temporarily turn off RAID finding software to test all drives is the goal.
So try HD Sentinel, Sea Tools for Windows (already a step above), HDD scan, etc.
It may not be whether the drives are in or not in RAID but the controller may block the testing.
So see what works by trial and error so that there are tests on all drives.