Windows 10: BSOD 0x00000001 triggered by Skyrim SE quicksave/autosave Solved

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  1.    04 Sep 2017 #11

    I did state it was large and it would take a while, is it unusual for it to be that large?
    first link says
    cobrakiller58, you do not have permission to access this page. This could be due to one of several reasons:

    1. The page has been removed.
    2. Your user account may not have sufficient privileges to access this page.
    3. If you are a trying to post, the administrator may have disabled your account, or it may be awaiting activation.

    Second link has links to which doesn't load
    After some searching the UI I'll assume you want me to go into settings on the top right, then on the left under my settings edit system spec right?

    Edit:WOW! I just realized if you click on your own "my computer" there are links at the bottom of the drop down to update it and add anotherAttachment 151938
    Last edited by cobrakiller58; 04 Sep 2017 at 15:16. Reason: realized again i'm a fool
      My ComputerSystem Spec

  2. Posts : 20,080
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Sep 2017 #12

    Yes, the "my computer" section allows all viewers to see the information immediately.
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,264
    Windows 10 Pro X64 17134.191
       04 Sep 2017 #13

    The dump was from 9/3 at 5:41 but drivers.txt does indeed show ambakdrv.sys no longer on your system.
      My ComputersSystem Spec

  4. Posts : 20,080
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Sep 2017 #14

    Please report into the thread the steps made for the bitdefender and nvidia graphic drivers.

    Please update the Mellanox Ethernet driver mlx4eth63.sys

    Updating a driver: Microsoft Community

    Name    [00000001] Mellanox ConnectX-2 Ethernet AdapterAdapter Type    Ethernet 802.3
    Product Type    Mellanox ConnectX-2 Ethernet Adapter
    Installed    Yes
    PNP Device ID    MLX4\CONNECTX-2_ETH\7&14107542&0&01
    Last Reset    9/4/2017 12:51 PM
    Index    1
    Service Name    mlx4eth63
    IP Address, fe80::d947:66af:156e:39db
    IP Subnet, 64
    Default IP Gateway
    DHCP Enabled    Yes
    DHCP Server
    DHCP Lease Expires    9/5/2017 12:51 AM
    DHCP Lease Obtained    9/4/2017 12:51 PM
    MAC Address    ‪00:02:C9:4D:72:D0‬
    Driver    c:\windows\system32\drivers\mlx4eth63.sys (5.1.11548.0, 530.41 KB (543,136 bytes), 3/18/2017 4:56 PM)

    Event[4048]:  Log Name: System
      Source: Service Control Manager
      Date: 2017-09-04T12:06:13.987
      Event ID: 7031
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: BLUEONI
    The Bitdefender RedLine Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

    Event[5589]:  Log Name: System
      Source: mlx4eth63
      Date: 2017-09-04T12:51:19.305
      Event ID: 29
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: BLUEONI
    Mellanox ConnectX-2 Ethernet Adapter device reports that the "QOS (ETS) capability is missing". The current firmware does not support the QOS (ETS) capability. Please burn the latest firmware and restart your machine. (The issue is reported in Function SetHardwareAssistAttributes).
    mlx4eth63    Mellanox ConnectX base Mellanox ConnectX base Kernel        Manual     Running    OK         TRUE        FALSE        4,096             430,080     0          4/10/2016 9:48:14 AM   C:\WINDOWS\system32\drivers\mlx4eth63.sys        8,192
    Last edited by zbook; 04 Sep 2017 at 15:47.
      My ComputerSystem Spec

  5.    04 Sep 2017 #15

    @Ztruker Well it should be gone in the last minidump I posted
    @zbook I used the uninstall that came with bitdefender to remove it and restarted the computer which automatically enabled windows defender. i started DDU changed launch option to safe mode which rebooted the computer into safe mode proceeded with the clean and reinstall option. Computer rebooted again once it completed, I logged into windows which did NOT auto install any drivers. Download from Nvidia version 385.41 and installed only the drivers and physx options and rebooted. Logged back into windows and opened driver verifier, set it to all drivers and rebooted. Got a 7F BSOD again while it sat at the login screen after about 2 minutes.
      My ComputerSystem Spec

  6. Posts : 20,080
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Sep 2017 #16

    In the memory dump file there was only 1 misbehaving driver identified: gzflt.sys
    That is the Bitdefender driver.

    There was an event in post #14 that indicated that as of 9/4/2017 there was still a problem with Bitdefender.
    This may be related to a time zone issue in the reporting.

    Please open file explorer and confirm that gzflt.sys is no longer found.

    Run the Bitdefender uninstall tool again: Uninstall Bitdefender

    Please report the progress with the Mellanox driver.
      My ComputerSystem Spec

  7.    04 Sep 2017 #17

    At the time of the memory dump bitdefender was still installed as I followed the responses in the exact order they were posted, it was removed after and I've confirmed gzflt.sys is no longer in my system32 folder. I've just installed the latest? drivers from mellanox that support my NIC.
      My ComputerSystem Spec

  8. Posts : 20,080
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Sep 2017 #18

    OKay. So you are up to date.
    For any new bsod please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  9.    04 Sep 2017 #19

    up-to-date is a relative thing the NIC is an obsolete model so the drivers that support it are also driver verifier is a beast 7F BSOD again after the uninstall then install mellanox package here is the latest minidump Attachment 151964

    edit:good news is the new drivers connect to the network faster on start-up but that doesn't matter much. motherboard just stopped at post and set-up a vga trouble light at last reboot, powered down system disconnected power. Let sit for 1 minute and re-powered and it started fine probably a bad sign though....
    Last edited by cobrakiller58; 04 Sep 2017 at 17:14. Reason: update
      My ComputerSystem Spec

  10. Posts : 20,080
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Sep 2017 #20

    The minidumps are displaying the same windows drivers that ordinarily are fixed with windows updates.
    Please perform a windows update.
    There have been no new non-windows drivers.
    Please turn off windows driver verifier and test the RAM / DIMM /MB with memtest86+ version 5.01 for 8 for more passes.
    The computer has 32 GB RAM with 16 GB on 2 DIMMS.
    Memtest86+ testing is not by time but by passes.
    The more passes the better the testing.
    Memtest86+ takes approximately 1 -2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Testing both RAM at the same time enables testing of the multichannel capability of the RAM /MB.
    This may take a lot of time.
    So test 1 RAM module at a time in the same DIMM for 8 or more passes each.
    If you are able to be without the use of the computer for testing 32 GB at one time please do that.
    If memtest86+ displays no errors you can return to using windows driver verifier.
    The memory testing can be run overnight and this is usually the best time to start running it.
    It must be a non-stop test of 8 or more passes.

    When Memtest86+ version 5.01 has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image into the thread.

    Microsoft Community
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials

    There are other RAM testing software.
    Please use this link to use Memtest86+ version 5.01:
      My ComputerSystem Spec

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