1.    02 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 1
    Windows 10

    BSOD while watching Youtube videos: DPC Watchdog Violation


    I keep getting a BSOD every time I try to watch Youtube videos. It is always a DPC Watchdog Violation. I recently updated to a new windows version after having issues after doing a reset.

    Windows 10
    i7-7500U
    Intel HD Graphics 620
      My ComputerSystem Spec
  2.    05 Sep 2017 #2
    Join Date : Jan 2014
    Central West NSW Australia
    Posts : 803
    7 and 10 on various machines

    Hello and welcome BrPain mate can you please follow these I for one cannot use RAR files
    Configure Windows 10 to Create Minidump on BSOD

    and post back the files.

    First please follow this
    Now before we can help we do need to know what is in your machine so please do this Create System Information File in Windows 10 Windows 10 BSOD Tutorials
    or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you donít know what one is working with for example a diesel or petrol engine.
    (pretyped to save time)
      My ComputerSystem Spec
  3.    06 Sep 2017 #3
    Join Date : May 2015
    Central IL
    Posts : 4,200
    Mac OS Sierra

    Quote Originally Posted by BrPain View Post
    I keep getting a BSOD every time I try to watch Youtube videos. It is always a DPC Watchdog Violation. I recently updated to a new windows version after having issues after doing a reset.

    Windows 10
    i7-7500U
    Intel HD Graphics 620
    Usually it is one of the Intel drivers that causes the issue. You can download "Whocrashed" and it will tell you in easy to read what the problem is. See this for information about how to diagnose a dump log. 3 Ways to Analyze Memory Dump (.dmp) File ‚ÄĘ Raymond.CC
      My ComputerSystem Spec
  4.    06 Sep 2017 #4
    Join Date : Apr 2017
    Posts : 8,547
    windows 10 professional version 1607 build 14393.969 64 bit

    Ordinarily BSOD posts would be in the BSOD forum.

    Please post a DM log collector zip: BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  5.    06 Sep 2017 #5
    Join Date : Oct 2016
    Posts : 322
    seL4

    Hi BrPain,

    The crash dump you posted shows that your Realtek Wireless driver (rtwlane.sys) is causing the DPC bugchecks.

    I would suggest updating to the latest version of the driver, first try the latest release HP approved for your laptop, and if that doesn't resolve the issues, upgrade to the latest version straight from realtek.

    Latest version from HP: Link

    Latest version from Realtek: Link (Run Setup.exe)

    Code:
        Loaded symbol image file: rtwlane.sys
        Image path: \SystemRoot\system32\DRIVERS\rtwlane.sys
        Image name: rtwlane.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed May  3 00:44:59 2017 (59096E5B)
        CheckSum:         00683BEE
        ImageSize:        006A8000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputerSystem Spec
  6.    06 Sep 2017 #6
    Join Date : Nov 2015
    Posts : 2,859
    64bit Win 10 Pro ver 1709 Build 16299.64

    Contrary to what you might expect it is actually the older rtwlane.sys that you need. Please rollback the Wireless LAN driver in Device Manager. There have been many cases of this error caused by the newer 2017 versions of the driver although it usually ASUS laptops not HP.
      My ComputersSystem Spec

 


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