1.    01 Sep 2017 #1
    Join Date : Jun 2015
    Posts : 229
    Windows 10 Home 64-bit and ANDROID Lollipop

    A basic question about occassional BSOD


    I can see that BSOD can be a can of worms, and don't want to tangle with it unless necessary (as I have some other issues I am dealing with). I only get BSOD infrequently, usually a few weeks apart, they don't persist, and the machine runs well for a while after the 100% check and restarting. The last and (as far as I remember, the only) two were 'Page error in an unpaged area'. If I am advised that I need to do a 'proper job' I will, and re-read your instructions first. But I just want to know if it is or is not a good idea to leave things alone, at least for the present?
      My ComputerSystem Spec
  2.    01 Sep 2017 #2
    Join Date : Jun 2015
    Posts : 12,858
    Windows 10 Pro

    Don't leave it alone.
      My ComputersSystem Spec
  3.    01 Sep 2017 #3
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    BSOD are bugchecks to alert the user about problems with drivers or hardware.
    They should be troubleshooted to fix the current problems and for preventative maintenance.
      My ComputerSystem Spec
  4.    02 Sep 2017 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,340
    Windows 10 Pro X64 16299.19

    Agree with @axe0, don't leave it. It's only going to get worse over time.

    Read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec
  5.    04 Sep 2017 #5
    Join Date : Jun 2015
    Posts : 229
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter

    Thank you. They are not the answers I hoped for but rather expected. I will act on it at the next BSOD. Regarding the drivers, they are constantly monitored and updated. I do have one persistent issue reported by Windows Defender which the Troubleshooter says it has not fixed (and is not reported by my drives manager). It is the Bosch Accelerometer. As far as I know it is (almost) never called into use as my 2-in-1 Hybrid is used as a small desktop and (hardly) ever moved. Hence it is something a know little about.
      My ComputerSystem Spec
  6.    06 Sep 2017 #6
    Join Date : Jun 2015
    Posts : 229
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter

    BSOD again so I followed your posting instruction and tried to download --- dim.log-collector.exe --- It was blocked and removed by Norton Security as dangerous. An option to restore it was not offered. Next step?
      My ComputerSystem Spec
  7.    06 Sep 2017 #7
    Join Date : Oct 2016
    Posts : 322
    seL4

    It's not a malicious file, so you'll need to add it to Norton's white list if possible or temporarily disable Norton while you collect the logs.
      My ComputerSystem Spec

 


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