Windows 10: A basic question about occassional BSOD


  1. Posts : 243
    Windows 10 Home 64-bit and ANDROID Lollipop
       01 Sep 2017 #1

    A basic question about occassional BSOD


    I can see that BSOD can be a can of worms, and don't want to tangle with it unless necessary (as I have some other issues I am dealing with). I only get BSOD infrequently, usually a few weeks apart, they don't persist, and the machine runs well for a while after the 100% check and restarting. The last and (as far as I remember, the only) two were 'Page error in an unpaged area'. If I am advised that I need to do a 'proper job' I will, and re-read your instructions first. But I just want to know if it is or is not a good idea to leave things alone, at least for the present?
      My ComputerSystem Spec


  2. Posts : 13,160
    Windows 10 Pro
       01 Sep 2017 #2

    Don't leave it alone.
      My ComputersSystem Spec


  3. Posts : 14,140
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Sep 2017 #3

    BSOD are bugchecks to alert the user about problems with drivers or hardware.
    They should be troubleshooted to fix the current problems and for preventative maintenance.
      My ComputerSystem Spec


  4. Posts : 5,660
    Windows 10 Pro X64 16299.192
       02 Sep 2017 #4

    Agree with @axe0, don't leave it. It's only going to get worse over time.

    Read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec


  5. Posts : 243
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       04 Sep 2017 #5

    Thank you. They are not the answers I hoped for but rather expected. I will act on it at the next BSOD. Regarding the drivers, they are constantly monitored and updated. I do have one persistent issue reported by Windows Defender which the Troubleshooter says it has not fixed (and is not reported by my drives manager). It is the Bosch Accelerometer. As far as I know it is (almost) never called into use as my 2-in-1 Hybrid is used as a small desktop and (hardly) ever moved. Hence it is something a know little about.
      My ComputerSystem Spec


  6. Posts : 243
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       06 Sep 2017 #6

    BSOD again so I followed your posting instruction and tried to download --- dim.log-collector.exe --- It was blocked and removed by Norton Security as dangerous. An option to restore it was not offered. Next step?
      My ComputerSystem Spec

  7.    06 Sep 2017 #7

    It's not a malicious file, so you'll need to add it to Norton's white list if possible or temporarily disable Norton while you collect the logs.
      My ComputerSystem Spec


 

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