Windows 10: BSOD Stop Code: DPC WATCHDOG VIOLATION

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  1. Posts : 11
    windows 10 64 bit ultimate
       01 Sep 2017 #1

    BSOD Stop Code: DPC WATCHDOG VIOLATION


    Hi there,

    I had my PC upgraded to Windows ver. 1703 a couple of months ago but then it wouldn't start up. I rolled back the PC system using an image formed by Acronis in Oct 2016 which was meant to be a stable version. However it isn't stable anymore and I keep having random BSOD of DPC WATCHDOG VIOLATION.

    It really happens randomly but for several times it came when I was watching online movie using Chrome as the browser.

    Attached is the zipped dump files for your review. And thanks in advance fro any help I can get.
      My ComputerSystem Spec


  2. Posts : 19,914
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Sep 2017 #2

    The logs are in a foreign language and cannot be scanned or read. Please re-post using English as the default language so that the logs can be troubleshooted.

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


  3. Posts : 11
    windows 10 64 bit ultimate
    Thread Starter
       01 Sep 2017 #3

    Thanks for the quick reply. Attachment re-uploaded. Should be all in English this time.
      My ComputerSystem Spec


  4. Posts : 19,914
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Sep 2017 #4

    Open administrative command prompt and type or copy and paste: slmgr /dlv

    Please post the image into the thread.
      My ComputerSystem Spec


  5. Posts : 11
    windows 10 64 bit ultimate
    Thread Starter
       01 Sep 2017 #5

    Here you are.
      My ComputerSystem Spec


  6. Posts : 19,914
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Sep 2017 #6

    Open administrative command prompt and copy and paste:

    %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"

    Please post a one drive or drop box share link of the desktop text into the thread.
      My ComputerSystem Spec


  7. Posts : 11
    windows 10 64 bit ultimate
    Thread Starter
       01 Sep 2017 #7

    Not sure if I've made the share link right. The content of the hosts file is also pasted below, guess you want to look at it.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    # Copyright (c) 1993-2009 Microsoft Corp.## This is a sample HOSTS file used by Microsoft TCP/IP for Windows.## This file contains the mappings of IP addresses to host names. Each# entry should be kept on an individual line. The IP address should# be placed in the first column followed by the corresponding host name.# The IP address and the host name should be separated by at least one# space.## Additionally, comments (such as these) may be inserted on individual# lines or following the machine name denoted by a '#' symbol.## For example:## 102.54.94.97 rhino.acme.com # source server# 38.25.63.10 x.acme.com # x client host# localhost name resolution is handled within DNS itself.# 127.0.0.1 localhost# ::1 localhost0.0.0.0 activation.acronis.com127.0.0.1 acdid.acdsystems.com127.0.0.1 cap.cyberlink.com0.0.0.0 web-api-tih.acronis.com0.0.0.0 web-api-tie.acronis.com0.0.0.0 web-api-vmp.acronis.com0.0.0.0 cloud-rs-ru2.acronis.com0.0.0.0 cloud-fes-ru2.acronis.com0.0.0.0 rpc.acronis.com
      My ComputerSystem Spec


  8. Posts : 11
    windows 10 64 bit ultimate
    Thread Starter
       02 Sep 2017 #8

    One more thing to add. Every time I tried to backup the whole C drive using Acronis 2017, DPC WATCHDOG VIOLATION error popped up and the system restarted. No idea whether it's because of Acronis or the PC hardware itself. Thanks.
      My ComputerSystem Spec


  9. Posts : 19,914
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Sep 2017 #9

    Open administrative command prompt and copy and paste:

    for /f "delims=|" %a in ('dir /B /S C:\*ospp.vbs') do cscript "%a" /dstatus > "%userprofile%\Desktop\Genuine_Office.txt"

    Post the desktop file using a one drive or drop box share link.
      My ComputerSystem Spec


  10. Posts : 19,914
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Sep 2017 #10

    The logs are in a foreign language and cannot be scanned or read. Please re-post the zip using English as the default language so that the logs can be troubleshooted:

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


 
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