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  1.    02 Sep 2017 #11
    Join Date : May 2016
    Posts : 11
    windows 10 64 bit ultimate
    Thread Starter

    Quote Originally Posted by zbook View Post
    Open administrative command prompt and copy and paste:

    for /f "delims=|" %a in ('dir /B /S C:\*ospp.vbs') do cscript "%a" /dstatus > "%userprofile%\Desktop\Genuine_Office.txt"

    Post the desktop file using a one drive or drop box share link.
    Pls see this.
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My ComputerSystem Spec
  2.    02 Sep 2017 #12
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit

    What is the source of the Windows?
    What is the source of the Office?

    Using file explorer > this PC > local C: drive > search for:
    C:\Windows\MEMORY.DMP
    %SystemRoot%\MEMORY.DMP

    After the zip file is updated with English as the default language please post a share link for the memory dump file.
      My ComputerSystem Spec
  3.    02 Sep 2017 #13
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit

    Are you still there?
      My ComputerSystem Spec
  4.    02 Sep 2017 #14
    Join Date : May 2016
    Posts : 11
    windows 10 64 bit ultimate
    Thread Starter

    The Windows 10 was upgraded from Windows 7 (probably non-genuine version) during the free upgrade offer last year.
    The office 2013 is not genuine.
    Tried many times, the default language is set to English already but I have problem changing the language of all the files in the zip file to English. Anyways here is the latest zip file posted for your review.

    For your info there was no BSOD in the last 15hrs.
    Link of the Memory.dmp below.
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My ComputerSystem Spec
  5.    02 Sep 2017 #15
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit

    A lot of time was spent troubleshooting your computer data. There were multiple problems and fixes.
    We have strict rules.
    If you can uninstall all of the pirated software and the software that enables you to pirate software in the future you can recive our help.

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.
      My ComputerSystem Spec

 
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