BSOD irql_not_less_or_equal randomly (gaming, watching potplayer)

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  1. Posts : 10
    Windows 10 Pro
    Thread Starter
       #11

    zbook said:
    The misbehaving driver was Avira in one of the mini dumps.

    Please run the uninstall tool.again.

    There is/other drivers that are misbehaving.


    Hmm, thought I had uninstalled Avira - will find a complete uninstaller for it because I can't see any Avira app in windows Program Uninstaller.

    Btw I just started the memtest, - just some quick stats:

    Pass: 0 (29%) Errors: 606

    This is in the first few mins, I'll leave it up overnight but seems like I got a bad ram stick?
      My Computer


  2. Posts : 38,400
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    No you can abort testing.
    Use a camera and post an image into the thread.
    The RAM is malfunctioning.

    If you want to you can remove the RAM and place it into another DIMM and repeat the testing to confirm.
      My Computer


  3. Posts : 10
    Windows 10 Pro
    Thread Starter
       #13

    Attached pic. I'll check the other diim.
    So taking the above into account what do I do? Order a replacement? What do I tell the sellers? (new to pcrace).
      My Computer


  4. Posts : 38,400
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Download and install CPU-Z
    CPU-Z | Softwares | CPUID
    It will display whether you have single or dual channel RAM
    Use the Crucial scanner to have it find replacement RAM and see the ballpark cost.
    Welcome to the Crucial US Online Store | Free Delivery
    Then make a decision whether to get 1 or 2 RAM sticks.


    Post images into the thread for the tabs of the cpu;z
      My Computer


  5. Posts : 10
    Windows 10 Pro
    Thread Starter
       #15

    Attached cpuz screenshots. So whatever I do I definitely have to send this ram stick back correct?
      My Computer


  6. Posts : 38,400
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    CPUz is displaying single channel DDR4
    For problems I prefer to have a confirmation study.
    So you could test the RAM in a friends or neighbors computer or at a local store.
    Testing the RAM is very quick when it produces errors as you immediately abort the test.
    It doesn't matter whether it is 1 or 10,000 errors, it is still malfunctioning.
    So you can move the RAM to another DIMM and if it fails you know it is the RAM.
    Let me correct myself.......it could also be the DIMM /MB....so testing in another machine is the confirmation.
      My Computer


  7. Posts : 10
    Windows 10 Pro
    Thread Starter
       #17

    Ok fair enough, learning something new. So this ram stick is gone, will contact the seller.

    As for the single-channel in cpuz, but isn't that correct - since I'm using 1x8gb stick it would show as single-channel only?
      My Computer


  8. Posts : 38,400
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    Make sure you check the RAM in another computer so that you have confirmation of a RAM problem versus a DIMM /MB problem.
    RAM is more commonly malfunctioning but confirmatory testing is needed.
      My Computer


  9. Posts : 10
    Windows 10 Pro
    Thread Starter
       #19

    It's a faulty ram stick, just checked on another desktop. Could this be causing the bsod crashes (with the .dmp files I uploaded)?
      My Computer


  10. Posts : 38,400
    windows 10 professional version 1607 build 14393.969 64 bit
       #20

    There are generally 3 causes for bsod:

    1) hardware drivers
    2) software drivers
    3) hardware

    So you have confirmed the RAM malfunction in another computer.
    Replace the RAM.

    Summary:
    There was 1 misbehaving software driver and malfunctioning hardware.

    You can keep the thread open or once you replace the RAM you can reopen the thread for any new bsod.
    And in the future (after replacing the RAM and having a stable computer environment) you can try to reinstall Avast and monitor the stability of the computer.
      My Computer


 
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