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  1.    02 Sep 2017 #11
    Join Date : Apr 2017
    Posts : 8,653
    windows 10 professional version 1607 build 14393.969 64 bit

    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    4) Make sure that there is no over clocking while troubleshooting.
    5) Sometimes there are problems in the bios that produce bsod.
    6) To ensure that there are no improper bios settings please reset the bios.
    7) Sometimes there can be failure to boot after resetting the bios.
    8) So please make sure your files are backed up.
    9) Please make a backup image with Macrium:

    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything
    Macrium Software | Your Image is Everything

    10) And please create a brand new restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings

    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    12) When testing for WHEA hardware errors we need to systematically check CPU, GPU, memory and drive.
    Some testing was already done but there may have been overclocking and there were no images posted in the thread.
    Once the bios is reset and there is no overclocking:

    13) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:

    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Speccy - System Information - Free Download

    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID

    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer

    14) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    15) Record maximum temperatures and duration of testing.
    16) Please use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


    17) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    Again the more passes the better.
    If both RAM pass when tested 1 at a time after failing when tested together test the next DIMM with 1 RAM module for 8 or more passes. This will help to differentiate malfunctioning RAM from malfunctioning DIMM /Motherboard.
    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool
    Microsoft Community
    Microsoft Community


    18) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image of the results to post into the thread.
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results.

    19) Run HD Sentinel:
    Hard Disk Sentinel - HDD health and temperature monitoring
    When it has completed please use the Microsoft snipping to make images and post them into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    20) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

    21) All of these test should be done with the bios reset and no over clocking.

    22) For each of the above tests please record maximum temperatures and duration of testing and post the results into the thread.

    24) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    23) Please update the information on the computer specifications:
    Ten Forums System Specificiations (Specs)
    Please fill in your system specs
    Please follow this tutorial and download the tool.
    System Info - See Your System Specs - Windows 7 Help Forums
    System Info - See Your System Specs - Windows 7 Help Forums
    The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling, case, and other used stuff like mouse, keyboard, joystick, xbox, headphone, printer, etc.


    The PSU, cooling and other stuff are NOT mentioned in the tool.
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    Please included in the specs anything attached to the computer by wireless or wired connection: printer, headset, xbox, etc.

    24) Open administrative command prompt and type or copy and paste: chkdsk /x /f /r
    This may take many hours to run so plan to run it overnight.
    25) Post the chkdsk results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
      My ComputerSystem Spec
  2.    02 Sep 2017 #12
    Join Date : Aug 2017
    Posts : 49
    Windows 10 Pro
    Thread Starter

    I will test ram with memtest.
    how can i test others ?
      My ComputerSystem Spec
  3.    02 Sep 2017 #13
    Join Date : Aug 2017
    Posts : 49
    Windows 10 Pro
    Thread Starter

    how many minutes ?
    I did a stress test at least 10 times gpu and cpu.
      My ComputerSystem Spec
  4.    02 Sep 2017 #14
    Join Date : Aug 2017
    Posts : 49
    Windows 10 Pro
    Thread Starter

    As far as I can see on the internet, the ryzen 1500x stock refrigerator does not exceed 65 degrees. but my cpu is over 75*80 degreee
      My ComputerSystem Spec
  5.    02 Sep 2017 #15
    Join Date : Aug 2017
    Posts : 49
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by zbook View Post
    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    4) Make sure that there is no over clocking while troubleshooting.
    5) Sometimes there are problems in the bios that produce bsod.
    6) To ensure that there are no improper bios settings please reset the bios.
    7) Sometimes there can be failure to boot after resetting the bios.
    8) So please make sure your files are backed up.
    9) Please make a backup image with Macrium:

    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything
    Macrium Software | Your Image is Everything


    11) And please create a brand new restore point.


    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    How to Clear Your Computers CMOS to Reset BIOS Settings


    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
    3 Ways to Reset Your BIOS - wikiHow


    12) When testing for WHEA hardware errors we need to systematically check CPU, GPU, memory and drive.


    Some testing was already done but there may have been overclocking and there were no images posted in the thread.


    Once the bios is reset and there is no overclocking:


    13) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:


    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Speccy - System Information - Free Download


    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID


    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer




    14) Run Prime95 - Stress Test Your CPU


    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials

    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials


    15) Record maximum temperatures and duration of testing.


    16) Please use the Microsoft snipping tool to post images into the thread.


    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


    17) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool


    This may take hours so plan to run it overnight.


    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool


    The testing is done not by time but by passes.


    The more passes the better.


    There are a significant number of false negatives if fewer than 8 passes are made.


    A false negative is a pass when there is malfunctioning RAM.


    There is 16 GB of RAM on the computer.


    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM


    Just 1 error is a fail and you can abort testing.


    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.


    Again the more passes the better.


    If both RAM pass when tested 1 at a time after failing when tested together test the next DIMM with 1 RAM module for 8 or more passes. This will help to differentiate malfunctioning RAM from malfunctioning DIMM /Motherboard.


    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool


    Microsoft Community
    Microsoft Community


    18) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image of the results to post into the thread.


    MemTest86+ - Test RAM Windows 10 BSOD Tutorials
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results.


    19) Run HD Sentinel:


    Hard Disk Sentinel - HDD health and temperature monitoring


    When it has completed please use the Microsoft snipping to make images and post them into the thread.


    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


    20) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials


    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.


    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:


    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials


    21) All of these test should be done with the bios reset and no over clocking.


    22) For each of the above tests please record maximum temperatures.


    24) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.


    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


    23) Please update the information on the computer specifications:


    Ten Forums System Specificiations (Specs)


    Please fill in your system specs


    Please follow this tutorial and download the tool.


    System Info - See Your System Specs - Windows 7 Help Forums
    System Info - See Your System Specs - Windows 7 Help Forums


    The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling, case, and other used stuff like mouse, keyboard, joystick, xbox, headphone, printer, etc.


    The PSU, cooling and other stuff are NOT mentioned in the tool.


    In the left corner below in your post you find 'My System Specs'.


    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.




    24) Open administrative command prompt and type or copy and paste: chkdsk /x /f /r
    This may take many hours to run so plan to run it overnight.
    25) Post the chkdsk results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    As far as I can see on the internet, the ryzen 1500x stock refrigerator does not exceed 65 degrees. but my cpu is over 75*80 degreee

    Is not bios version update enough? Need to reset bios?
      My ComputerSystem Spec
  6.    02 Sep 2017 #16
    Join Date : Apr 2017
    Posts : 8,653
    windows 10 professional version 1607 build 14393.969 64 bit

    BSOD with WHEA error are typically hardware. So all computer hardware needs to be tested.
    For each study please make sure that you post results into the thread that are the software reports and images.


    Later in the day I'll check in to see the progress.
    Please update all of the specs so we can check PSU, cooler, case etc.
      My ComputerSystem Spec
  7.    02 Sep 2017 #17
    Join Date : Aug 2017
    Posts : 49
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by zbook View Post
    BSOD with WHEA error are typically hardware. So all computer hardware needs to be tested.
    For each study please make sure that you post results into the thread that are the software reports and images.


    Later in the day I'll check in to see the progress.
    how many hours should I apply stress tests?
      My ComputerSystem Spec
  8.    02 Sep 2017 #18
    Join Date : Apr 2017
    Posts : 8,653
    windows 10 professional version 1607 build 14393.969 64 bit

    Each stress test has a Ten Forums link. Please read the links an make sure you monitor the temperatures and abort tests as necessary. The quality of the tests are important so we need reports and images in the thread.
      My ComputerSystem Spec
  9.    02 Sep 2017 #19
    Join Date : Apr 2017
    Posts : 8,653
    windows 10 professional version 1607 build 14393.969 64 bit
      My ComputerSystem Spec
  10.    02 Sep 2017 #20
    Join Date : Aug 2017
    Posts : 49
    Windows 10 Pro
    Thread Starter

    1.2.3Step :
    C:\Windows\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\Windows\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.
      My ComputerSystem Spec

 
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