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#11
Open administrative command prompt and type or copy and paste:
1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
4) Make sure that there is no over clocking while troubleshooting.
5) Sometimes there are problems in the bios that produce bsod.
6) To ensure that there are no improper bios settings please reset the bios.
7) Sometimes there can be failure to boot after resetting the bios.
8) So please make sure your files are backed up.
9) Please make a backup image with Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Your Image is Everything
Macrium Software | Your Image is Everything
10) And please create a brand new restore point.
How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
12) When testing for WHEA hardware errors we need to systematically check CPU, GPU, memory and drive.
Some testing was already done but there may have been overclocking and there were no images posted in the thread.
Once the bios is reset and there is no overclocking:
13) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform: Speccy - System Information - Free
Speccy - System Information - Free Download
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer
14) Run Prime95 - Stress Test Your CPU
Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
15) Record maximum temperatures and duration of testing.
16) Please use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
17) Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.
Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a pass when there is malfunctioning RAM.
There is 16 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
Again the more passes the better.
If both RAM pass when tested 1 at a time after failing when tested together test the next DIMM with 1 RAM module for 8 or more passes. This will help to differentiate malfunctioning RAM from malfunctioning DIMM /Motherboard.
Memtest86+ - Advanced Memory Diagnostic Tool
Memtest86+ - Advanced Memory Diagnostic Tool
Microsoft Community
Microsoft Community
18) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image of the results to post into the thread.
MemTest86+ - Test RAM Windows 10 BSOD Tutorials
MemTest86+ - Test RAM Windows 10 BSOD Tutorials
MemTest86+ needs to be run for at least 8 complete passes for conclusive results.
19) Run HD Sentinel:
Hard Disk Sentinel - HDD health and temperature monitoring
When it has completed please use the Microsoft snipping to make images and post them into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
20) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
21) All of these test should be done with the bios reset and no over clocking.
22) For each of the above tests please record maximum temperatures and duration of testing and post the results into the thread.
24) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
23) Please update the information on the computer specifications:
Ten Forums System Specificiations (Specs)
Please fill in your system specs
Please follow this tutorial and download the tool.
System Info - See Your System Specs - Windows 7 Help Forums
System Info - See Your System Specs - Windows 7 Help Forums
The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling, case, and other used stuff like mouse, keyboard, joystick, xbox, headphone, printer, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
Please included in the specs anything attached to the computer by wireless or wired connection: printer, headset, xbox, etc.
24) Open administrative command prompt and type or copy and paste: chkdsk /x /f /r
This may take many hours to run so plan to run it overnight.
25) Post the chkdsk results into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
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