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#21
I thought we might be out of the woods, but I was sitting here, the laptop just blue screened again.
I thought we might be out of the woods, but I was sitting here, the laptop just blue screened again.
Was it the same bugcheck "Critical Process Died"? Could you upload the new crash dump(s) as well?
Newest zip file
Yes it was the same error this time.
Update on my end, running verifier, no crashes for last 4 hours. Looking much better. I will post if there is another crash.
The prior DM log collector had bsod mini dump files from 8/28 and 8/29.
The current DM log collector has no bsod mini dump files.
It is unclear why they disappeared or were no longer collected.
Download and install each:
Bluesecrenview: Blue screen of death (STOP error) information in dump files.
Whocrashed: http://www.resplendence.com/whocrashed
Run the bsod software and post results into the thread.
For whocrashed in addition above analyze is tools. Click on tools > crash dump test > type: ACCEPT > post the results into the thread.
Run the DM log collector after the above and post a new zip into the thread.
Using the method in post #8 post a new memory.dmp file into the thread.
When the sfc /scannow was repeated it displayed integrity violations.
Open administrative command prompt and type or copy and paste these commands:
1) sfc /scannow
2) dism /online /cleanup-image /scanhealth
3) dism /online /cleanup-image /restorehealth
4) sfc /scannow
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
If the scannow again displays that it found integrity violations that indicates that there is something that is repetitively interferring with the operating system /registry. It was only temporarily fixed by dism restorehealth.
If this happens again on the above run of scannow and restorehealth plan an in place upgrade repair:
Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
I tried whocrashed but was not able to use the software as I am joined to a domain. I will run the other as soon as I can, but it might be next week as the worker needed his laptop back (even if it is crashing) for a trip he has to take on Thur-Fri. So I won't have it back until Monday. But I will run all of this as soon as I get it back.
Thanks for all the help to this point.