random BSOD issues multiple times daily

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  1. Posts : 17
    windows 10
    Thread Starter
       #21

    I thought we might be out of the woods, but I was sitting here, the laptop just blue screened again.
      My Computer

  2. Spectrum's Avatar
    Posts : 546
    seL4
       #22

    Was it the same bugcheck "Critical Process Died"? Could you upload the new crash dump(s) as well?
      My Computer


  3. Posts : 17
    windows 10
    Thread Starter
       #23

    Newest zip file

    Yes it was the same error this time.
      My Computer


  4. Posts : 17
    windows 10
    Thread Starter
       #24

    Update on my end, running verifier, no crashes for last 4 hours. Looking much better. I will post if there is another crash.
      My Computer


  5. Posts : 38,423
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    The prior DM log collector had bsod mini dump files from 8/28 and 8/29.
    The current DM log collector has no bsod mini dump files.
    It is unclear why they disappeared or were no longer collected.

    Download and install each:
    Bluesecrenview: Blue screen of death (STOP error) information in dump files.
    Whocrashed: http://www.resplendence.com/whocrashed

    Run the bsod software and post results into the thread.

    For whocrashed in addition above analyze is tools. Click on tools > crash dump test > type: ACCEPT > post the results into the thread.

    Run the DM log collector after the above and post a new zip into the thread.

    Using the method in post #8 post a new memory.dmp file into the thread.

    When the sfc /scannow was repeated it displayed integrity violations.

    Open administrative command prompt and type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /scanhealth
    3) dism /online /cleanup-image /restorehealth
    4) sfc /scannow
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    If the scannow again displays that it found integrity violations that indicates that there is something that is repetitively interferring with the operating system /registry. It was only temporarily fixed by dism restorehealth.

    If this happens again on the above run of scannow and restorehealth plan an in place upgrade repair:
    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
      My Computer


  6. Posts : 17
    windows 10
    Thread Starter
       #26

    I tried whocrashed but was not able to use the software as I am joined to a domain. I will run the other as soon as I can, but it might be next week as the worker needed his laptop back (even if it is crashing) for a trip he has to take on Thur-Fri. So I won't have it back until Monday. But I will run all of this as soon as I get it back.

    Thanks for all the help to this point.
      My Computer


 
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