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  1.    29 Aug 2017 #11
    Join Date : Aug 2017
    Posts : 17
    windows 10
    Thread Starter

    Thanks, done I will keep you posted if that fixed it up. After I finish all the steps you asked for that is.
      My ComputerSystem Spec
  2.    29 Aug 2017 #12
    Join Date : Apr 2017
    Posts : 8,667
    windows 10 professional version 1607 build 14393.969 64 bit

    The Dell software application DellRctlService.exe has been a recurrent faulting application.
    See if you can uninstall and reinstall it.


    Run HDTune to

    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.


    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following

    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My ComputerSystem Spec
  3.    29 Aug 2017 #13
    Join Date : Aug 2017
    Posts : 17
    windows 10
    Thread Starter

    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0

    Image Version: 10.0.10586.0

    [==========================100.0%==========================]
    The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    204032 file records processed.
    File verification completed.
    4384 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    271688 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    33829 data files processed.
    CHKDSK is verifying Usn Journal...
    41083776 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    124520447 KB total disk space.
    35014264 KB in 120685 files.
    91608 KB in 33830 indexes.
    0 KB in bad sectors.
    316367 KB in use by the system.
    65536 KB occupied by the log file.
    89098208 KB available on disk.

    4096 bytes in each allocation unit.
    31130111 total allocation units on disk.
    22274552 allocation units available on disk.

    C:\Windows\system32>
      My ComputerSystem Spec
  4.    29 Aug 2017 #14
    Join Date : Aug 2017
    Posts : 17
    windows 10
    Thread Starter

    Now I will work on the second half then turn on the verifier for 3 days.
      My ComputerSystem Spec
  5.    29 Aug 2017 #15
    Join Date : Apr 2017
    Posts : 8,667
    windows 10 professional version 1607 build 14393.969 64 bit

    Please run sfc /scannow again and post results.
    Open administrative command prompt and type chkdsk /x /f /r
    This may take many hours so plan to run overnight.
    Post the results using the information in this link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials



    Were you able to use control panel to uninstall the Dell application/software and then reinstall the application from the Dell website?



    The event log is loaded with event ID 225 so we need to have a close look at the hynix_SC210 drive


    Code:
    Event[506]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-PnP
      Date: 2017-08-28T14:55:37.425
      Event ID: 225
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-P2AFQOQ
      Description: 
    The application \Device\HarddiskVolume2\Windows\System32\spoolsv.exe with process id 1636 stopped the removal or ejection for the device SCSI\Disk&Ven_SK&Prod_hynix_SC210_mSAA\4&3069ef8&0&010000.
      My ComputerSystem Spec
  6.    29 Aug 2017 #16
    Join Date : Aug 2017
    Posts : 17
    windows 10
    Thread Starter

    Were you able to use control panel to uninstall the Dell application/software and then reinstall the application from the Dell website?
    No I used uninstaller found where the service resided and then re-installed from the Dell site.



    The event log is loaded with event ID 225 so we need to have a close look at the hynix_SC210 drive

    Okay, I have no idea what that is either.

    The results of the sfc /scannow are the same:
    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    Do you want the log files?

    I am going to run chkdsk now and will post results to that in the morning.

    Once again, thank you for all of your assistance!
      My ComputerSystem Spec
  7.    29 Aug 2017 #17
    Join Date : Apr 2017
    Posts : 8,667
    windows 10 professional version 1607 build 14393.969 64 bit

    1) Please find a flash drive that you can format.
    2) Create a bootable windows 10 iso: Download Windows 10
      My ComputerSystem Spec
  8.    30 Aug 2017 #18
    Join Date : Aug 2017
    Posts : 17
    windows 10
    Thread Starter

    I just installed this copy of Windows 10 from a bootable flash drive. I need to have the Enterprise version however. So I use that one. I used that same drive on another computer this week and no issues. I had these same issues when this machine had windows 8.1 installed on it. I am completing the steps you have listed, but it seems to be behaving better now since deleting and updating that video driver. I will send the rest of the information then we can move forward with a new install again if needed.
      My ComputerSystem Spec
  9.    30 Aug 2017 #19
    Join Date : Aug 2017
    Posts : 17
    windows 10
    Thread Starter

    WININIT event log data from 5:16 PM

    Checking file system on C:
    The type of the file system is NTFS.

    A disk check has been scheduled.
    Windows will now check the disk.

    Stage 1: Examining basic file system structure ...
    204032 file records processed. File verification completed.
    4377 large file records processed. 0 bad file records processed.
    Stage 2: Examining file name linkage ...
    272106 index entries processed. Index verification completed.
    0 unindexed files scanned. 0 unindexed files recovered to lost and found.
    Stage 3: Examining security descriptors ...
    Cleaning up 894 unused index entries from index $SII of file 0x9.
    Cleaning up 894 unused index entries from index $SDH of file 0x9.
    Cleaning up 894 unused security descriptors.
    Security descriptor verification completed.
    34038 data files processed. CHKDSK is verifying Usn Journal...
    35377344 USN bytes processed. Usn Journal verification completed.

    Stage 4: Looking for bad clusters in user file data ...
    204016 files processed. File data verification completed.

    Stage 5: Looking for bad, free clusters ...
    23014001 free clusters processed. Free space verification is complete.

    Windows has scanned the file system and found no problems.
    No further action is required.

    124520447 KB total disk space.
    32059648 KB in 125412 files.
    94052 KB in 34039 indexes.
    0 KB in bad sectors.
    310739 KB in use by the system.
    65536 KB occupied by the log file.
    92056008 KB available on disk.

    4096 bytes in each allocation unit.
    31130111 total allocation units on disk.
    23014002 allocation units available on disk.

    Internal Info:
    00 1d 03 00 c4 6e 02 00 5b ef 04 00 00 00 00 00 .....n..[.......
    9e 00 00 00 9b 0d 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.


    CHKDSK event viewer data from 4:22 PM

    Chkdsk was executed in scan mode on a volume snapshot.

    Checking file system on C:
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...


    204032 file records processed. File verification completed.


    4384 large file records processed.

    0 bad file records processed.
    Stage 2: Examining file name linkage ...


    271688 index entries processed. Index verification completed.


    0 unindexed files scanned.

    0 unindexed files recovered to lost and found.
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.


    33829 data files processed. CHKDSK is verifying Usn Journal...


    41083776 USN bytes processed. Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    124520447 KB total disk space.
    35014264 KB in 120685 files.
    91608 KB in 33830 indexes.
    0 KB in bad sectors.
    316367 KB in use by the system.
    65536 KB occupied by the log file.
    89098208 KB available on disk.

    4096 bytes in each allocation unit.
    31130111 total allocation units on disk.
    22274552 allocation units available on disk.

    ----------------------------------------------------------------------


    Stage 1: Examining basic file system structure ...

    Stage 2: Examining file name linkage ...

    Stage 3: Examining security descriptors ...

    Windows has scanned the file system and found no problems.
    No further action is required.
      My ComputerSystem Spec
  10.    30 Aug 2017 #20
    Join Date : Aug 2017
    Posts : 17
    windows 10
    Thread Starter

    Here are the screen shots from HD Tune

    Attachment 151069Attachment 151070Attachment 151071
      My ComputerSystem Spec

 
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