1.    29 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 4
    W10

    BSOD "dpc_watchdog_violation" when playing videos


    Hello,

    As many on the Internet, I have a BSOD when watching videos on Netflix, and sometimes on YouTube (it happens more often on Netflix than on YouTube).
    I read some threads about it, then I checked my graphic card drivers (there are up to date) and Windows Update, which indicates that everything is up to date. I also changed my "IDE ATA/ATAPI controller", by chance.
    So when I'm watching videos, suddenly the video and the sound freeze, and I have a BSOD with the error "dpc_watchdog_violation", and then my computer restarts.

    I'd be very grateful if you guys could help me with this... You'll find my logs in the attachments.
    Thanks a lot.
      My ComputerSystem Spec
  2.    29 Aug 2017 #2
    Join Date : Jun 2015
    Posts : 12,864
    Windows 10 Pro

    Hi Aywin,

    Downgrade the wifi version to the version ASUS provides.
      My ComputersSystem Spec
  3.    29 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 4
    W10
    Thread Starter

    Hi axe0

    Thanks for your answer, but how can I do that ?
      My ComputerSystem Spec
  4.    29 Aug 2017 #4
    Join Date : Jun 2015
    Posts : 12,864
    Windows 10 Pro

    Download the Realtek wifi driver from ASUS, run the installer and reboot afterwards.
      My ComputersSystem Spec
  5.    29 Aug 2017 #5
    Join Date : Aug 2017
    Posts : 4
    W10
    Thread Starter

    Thanks a lot, I'll try this if I have the same problem again.
      My ComputerSystem Spec
  6.    30 Aug 2017 #6
    Join Date : Aug 2017
    Posts : 4
    W10
    Thread Starter

    That doesn't work, I still have the same problem after having done what you said with my WiFi drivers...
      My ComputerSystem Spec
  7.    30 Aug 2017 #7
    Join Date : Oct 2016
    Posts : 326
    seL4

    If the current version from ASUS is still giving you issues, you can try the latest driver straight from Realtek here.

    Download the PCI Express package, and run setup.exe.

    If you continue to get bugchecks, post another set of logs please.
      My ComputerSystem Spec
  8.    30 Aug 2017 #8
    Join Date : Jun 2015
    Posts : 12,864
    Windows 10 Pro

    Update the BIOS from ASUS, download the installer and run it.
      My ComputersSystem Spec

 


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