Windows 10: Bsod after playing demanding games for a while

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  1.    28 Aug 2017 #11

    Awesome
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  2. Posts : 12,863
    Windows 10 Pro
       28 Aug 2017 #12

    vandatene said: View Post
    I've changed the folder direction to "%systemroot%\Minidump", disabled automatically restart and selected the Small memory dump (256 kB).

    Edit: Think I made a mistake there as well as "
    %systemroot%" should have been "C:\Windows\Minidump"
    I've also made a map called Minidump manual now, maybe it works.

    Btw, my Windows 10 Home edition seems to be edited by the one that placed it on my pc (profesional shop) as in system it contains their information, and number for assistance. Can this cause any issues and would a clean install be recommended?
    %systemroot% = location of Windows folder, thus C:\Windows

    Clean install is recommended, if it can cause issues I don't know.
      My ComputersSystem Spec

  3.    28 Aug 2017 #13

    I think I will reinstall my entire pc with a standard windows 10 version and hopefully everything will be fixed. In case the bsod happens again, I will contact this forum again in this topic. Till now, thanks alot for the support. You're all doing a awesome job for the windows 10 community
      My ComputerSystem Spec

  4.    29 Aug 2017 #14

    5 minutes after starting my game, I got my first BSOD again. The error was WHEA UNCORRECTABLE ERROR.
    After waiting for 25 minutes, I've forced my pc to restart. The % of collected information kept 0%. This has always been like this, which might explain why I also never got a Minidump. I always have to force restart since it stays on 0% after waiting for a long time.

    As expected, this time I also have no Minidump. The pc got a clean install this morning, I did close the case to see if it won't overheat.
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  5.    29 Aug 2017 #15

    WHEA = Windows Hardware Error Architecture

    This implies that a hardware error occurred, forcing your system to crash. If your system is in a bad enough state it won't be able to write the contents of memory to disk, which would explain why it's hung at 0%.

    I would strongly suggest testing your hardware to determine the problem.

    1.) Test your ram with memtest86+

    2.) Test your disks with HDTune, go to the error scan tab and click start.

    3.) Test your CPU with Intel's diagnostic tool and Prime95

    4.) Try using your computer with your GPU unplugged, see if you still experience blue screens.

    Post screenshots/photos of the results.
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  6. Posts : 12,863
    Windows 10 Pro
       29 Aug 2017 #16

    In regards to hard drive testing:




    Bsod after playing demanding games for a while Diagnostics Test Bsod after playing demanding games for a while
     HDD TEST

    Note   Note
    Run the tests on all hard drives/partitions!

    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec

  7.    29 Aug 2017 #17

    (Delete please, something went wrong here and I cannot delete it)
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  8. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Aug 2017 #18

    Please post the links with the study results.
    And post a new zip: BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  9.    29 Aug 2017 #19

    Reply with the test results:

    1. Tested memtest86+ 2 days ago. Only 1 pass which has no errors. I'm going to redo this test, this time for 9-12 hours with at least 8 passes. Results will be posted tomorrow. Wanted to give the other results for now in case it will already give a lead to the issue.

    2. Tested with HDTune. Results are in the .rar attachment.

    3. Tested with Intels Diagnostic Tool. Results are in the .rar attachment.

    Tested with Prime95. Both tests failed. A bsod happened within a minute or 2 after launching the
    test. First bsod message was WHEA UNCORRECTABLE ERROR, second CLOCK WATCHDOG TIMEOUT. Both were with a Blend test.

    4. Haven't unplugged the GPU as the game is too much demanding to play without a GPU, and with normal use of the pc, I never have had a bsod.

    @axe0:

    1. HDTune Benchmark and Health results are added in the .rar attachment.

    2. SeaTools sadly didn't work. Tried booting from a USB with SeaTools, followed all the steps, but the
    booting didn't work. After several seconds, the normal boot station took over as nothing was happening.

    3. Tested with Disk Checker (chkdsk). There was only 1 log created, so there was no Wininit.
    When using the Powershell command, a empty .txt file was created. Instead, I've saved the log,
    and added it in the .rar attachment. Hopefully it will do.

    As said earlier, I will do a memtest86 the entire evening. Results will be posted tomorrow. I hope the
    results given with the other tests might give us some more information for now.

    @zbook:

    A new zip has been added on your request. No Dumpfile found, same like the last time I ran it.

    Also something went wrong as it seems I made a double post. I cannot remove it sadly, maybe someone else can do it for me ?
    Bsod after playing demanding games for a while Attached Files
      My ComputerSystem Spec

  10.    29 Aug 2017 #20

    I'm guessing both bugchecks from Prime95 also did not create any crash dumps?
      My ComputerSystem Spec


 
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