BSOD MACHINE_CHECK_EXCEPTION during every game

Nick2510 · 27 Aug 2017

Hello everyone. So I´ve had this PC for a year now, recently I´ve been getting Blue screens with this "Machine check exception code" it happened once then nothing for a while. Then it happened again, more and more often and as of today I cant play video games anymore cause it happened 4 times already.

I´ve done some research and people are saying that it´s driver related so I updated drivers that I found in my mother boards downloads on the MSI site. I also updated the bios to the latest version that is there using a flashdrive, but Ive checked after it completed and it says that the version of my bios is C.C0. That´s not the name of the latest version on the website. Im very confused. My temperatures while gaming have been consistent the whole time. And I´ve been doing all types of scans and checks of my hard drive for a while because I suspected it of causing loading stutter in games in the past.

I would appreciate any suggestions of what could be wrong. Thank you very much!

Specs:

CPU - Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz

Graphics - MSI GeForce GTX 1070 GAMING X 8G, 8GB GDDR5

Motherboard: MSI B150 PC MATE - Intel B150

RAM: Kingston HyperX Fury Black 16GB (2x8GB) DDR4 2133

Power supply: Be quiet! Pure Power L8 500W

Storage: Kingston HyperX Savage - 240GB
WD Blue EX - 1TB WD10EZEX

I´ll gladly provide any additional information needed

Spectrum · 27 Aug 2017

A Machine Check Exception bugcheck indicates an unrecoverable hardware error.

First, please ensure that if you were overclocking your CPU (or any other component) that you have now reset it to defaults.

After that I would suggest you start by checking both your RAM and CPU.

To test your CPU, use Intel Processor Diagnostic Tool:

UEFI Version (boot from usb stick): Link

Windows Version: Link

To test your RAM use memtest86+ and let it run for 8+ passes. I'd suggest running this over night.

As for the crash dumps you posted I see that basically every crash had the following thread stack:

Code:

nt!KeBugCheckEx
hal!HalpMcaReportError+0xf5
hal!HalpMceHandlerWithRendezvous+0x12b
hal!HalHandleMcheck+0x40
nt!KxMcheckAbort+0x7b
nt!KiMcheckAbort+0x1ac (TrapFrame @ fffff803`38c4ee70)
intelppm!MWaitIdle+0x18

"intelppm" is Windows' Intel Processor driver, it is part of the core system, and likely indicates a CPU failure.

I also saw that you are using MSI's Super Charger driver (NTIOLIB_X64.sys). I would suggest at least temporarily removing that program to rule it out as a source of issues with your motherboard.

zbook · 27 Aug 2017

The logs are in a foreign language and cannot be scanned or read. Please use English as the default language so that the files can be troubleshooted:

Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

Nick2510 · 27 Aug 2017

Thank you so much for replying guys. I uninstalled MSI supercharger and after burner, even though I wasn't overlocking anything but just to be sure. I downloaded memtest and the CPU test, I'll run the CPU one after work and memtest over night. I'll update later.

I changed to english and ran to program again so new logs are attached

If it indeed is a CPU failure, will it need replacing?

zbook · 27 Aug 2017

Open administrative command prompt and type or copy and paste:

1) sfc /scannow

2) dism /online /cleanup-image /restorehealth

3) chkdsk /scan

4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

5) Make sure that there is no over clocking while troubleshooting.

6) Sometimes there are problems in the bios that produce bsod.

7) To ensure that there are no improper bios settings please reset the bios.

8) Sometimes there can be failure to boot after resetting the bios.

9) So please make sure your files are backed up.

10) Please make a backup image with Macrium:

Macrium Software | Macrium Reflect Free:
Macrium Software | Your Image is Everything

11) And please create a brand new restore point.

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings

3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

12) When testing for WHEA hardware errors we need to systematically check CPU, GPU, memory and drive.

Some testing was already done but there may have been overclocking and there were no images posted in the thread.

Once the bios is reset and there is no overclocking:

13) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:

Speccy - Free Download - Piriform: Speccy - System Information - Free Download

HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID

SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer

14) download and install the Intel Processor Diagnostic Tool

15) When the test completes please use the Microsoft snipping tool to post an image into the thread.

Download IntelÂ® Processor Diagnostic Tool:
Download IntelÂ® Processor Diagnostic Tool

The IntelÂ® Processor Diagnostic Tool:
The IntelÂ® Processor Diagnostic Tool

16) Run Prime95 - Stress Test Your CPU

Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials

17) Record maximum temperatures and duration of testing.

18) Please use the Microsoft snipping tool to post images into the thread.

Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

19) Run memtest86+ version 5.01 for at least 8 passes.

This may take hours so plan to run it overnight.

Please make sure you use the Memtest86+ version 5.01 with the link below.

The testing is done not by time but by passes.

The more passes the better.

There are a significant number of false negatives if fewer than 8 passes are made.

A false negative is a pass when there is malfunctioning RAM.

There is 16 GB of RAM on the computer.

Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM

Just 1 error is a fail and you can abort testing.

Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

Again the more passes the better.

If both RAM pass when tested 1 at a time after failing when tested together test the next DIMM with 1 RAM module for 8 or more passes. This will help to differentiate malfunctioning RAM from malfunctioning DIMM /Motherboard.

Memtest86+ - Advanced Memory Diagnostic Tool

Microsoft Community

19) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image of the results to post into the thread.

MemTest86+ - Test RAM Windows 10 BSOD Tutorials

MemTest86+ needs to be run for at least 8 complete passes for conclusive results.

20) Run HD Sentinel:

Hard Disk Sentinel - HDD health and temperature monitoring

When it has completed please use the Microsoft snipping to make images and post them into the thread.

Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

21) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

Please make note of the importance of temperature monitoring and aborting the test in the GPU link.

FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

22) All of these test should be done with the bios reset and no over clocking.

23) For each of the above tests please record maximum temperatures.

24) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.

Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

25) Please update the information on the computer specifications:

Ten Forums System Specificiations (Specs)

Please fill in your system specs

Please follow this tutorial and download the tool.

System Info - See Your System Specs - Windows 7 Help Forums

The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling, case, and other used stuff like mouse, keyboard, joystick, xbox, headphone, printer, etc.

The PSU, cooling and other stuff are NOT mentioned in the tool.

In the left corner below in your post you find 'My System Specs'.

After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

Code:

WHEA_UNCORRECTABLE_ERROR (124)A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff8609b2de0028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.


Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffff8609b2de0138
Section       @ ffff8609b2de02c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal


Error         : GCACHEL2_ERR_ERR (Proc 2 Bank 8)
  Status      : 0xbe0000000100110a
  Address     : 0x000000000000a600
  Misc.       : 0x0000001084000086

Nick2510 · 28 Aug 2017

I just did the CPU test now

--- IPDT64 - Revision: 4.0.0.29--- IPDT64 - Start Time: 28/08/2017 06:55:58---------------------------------------------------------------------- Testing--------------------------------------------------------------------CPU 1 - SPBC - Pass.CPU 1 - Genuine Intel - Pass.CPU 1 - BrandString - Pass.CPU 1 - Floating Point - Pass.CPU 1 - Prime Number - Pass.CPU 1 - Cache - Pass.CPU 1 - MMXSSE - Pass.CPU 1 - FMA - Pass.CPU 1 - AVX - Pass.CPU 1 - IMC - Pass.CPU 1 - PCH - Pass.CPU 1 - IGD - Pass.CPU 1 - GFX - Pass.CPU 1 - CPULoad - Pass.CPU 1 - CPU Frequency - Pass.IPDT64 Passed--- IPDT64 - Revision: 4.0.0.29--- IPDT64 - End Time: 28/08/2017 07:00:58--------------------------------------------------------------------PASS

BSODHunter · 28 Aug 2017

Please uninstall Daemon Tools and MSI Afterburner. These tools are known for causing bluescreens too.

Can you provide us with the kernel memory dump please? Its located in C:\Windows\MEMORY.DMP.
You can upload it to an cloud service like dropbox or onedrive.

Nick2510 · 28 Aug 2017

I uninstalled Afterburner along with super charger and I dont have Daemon tools, havent tested if that fixed the problem yet. Here is the memory file Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Im slowly downloading all the programs I'll need from the long post above. Looks like I have a lot of work ahead of me.

zbook · 28 Aug 2017

Memory dump debugging displayed Nvidia graphics as the misbehaving driver: nvlddmkm.sys

The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.

The computer manufacturer's web site is preferred.

Enter the computer's serial or product number and the operating system to view available drivers.

If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.

Official Display Driver Uninstaller DDU Download

Display Driver Uninstaller Download version 17.0.7.2

Display Driver Uninstaller: How to use - Windows 7 Help Forums

NVIDIA

Code:

Name    NVIDIA GeForce GTX 1070PNP Device ID    PCI\VEN_10DE&DEV_1B81&SUBSYS_33021462&REV_A1\4&2C42DEA8&0&0008
Adapter Type    GeForce GTX 1070, NVIDIA compatible
Adapter Description    NVIDIA GeForce GTX 1070
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll
Driver Version    22.21.13.8541
INF File    oem5.inf (Section094 section)
Colour Planes    Not Available
Colour Table Entries    4294967296
Resolution    2560 x 1440 x 59 hertz
Bits/Pixel    32
Memory Address    0xDE000000-0xDF0FFFFF
Memory Address    0xC0000000-0xD1FFFFFF
Memory Address    0xD0000000-0xD1FFFFFF
I/O Port    0x0000E000-0x0000EFFF
IRQ Channel    IRQ 16
I/O Port    0x000003B0-0x000003BB
I/O Port    0x000003C0-0x000003DF
Memory Address    0xA0000-0xBFFFF
Driver    c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_ce1961376673184c\nvlddmkm.sys (22.21.13.8541, 14.88 MB (15,600,248 bytes), 27/08/2017 20:42)

Code:

02/07/2017 12:07    Windows Error Reporting    Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D, type 0
Event Name: LiveKernelEvent
Response: Není k dispozici.
Cab Id: 4342719f-24a8-4d35-91fc-02186066d328

Problem signature:
P1: 141
P2: ffffb70fd2c474a0
P3: fffff80848f6f44c
P4: 0
P5: 41c
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20170702-1406.dmp
\\?\C:\Windows\Temp\WER-9843375-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3927.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3927.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3928.tmp.txt
\\?\C:\Windows\Temp\WER53B5.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_b6ee3b46b54bafc537b6997e33e36fc385af012_00000000_cab_20d657ab

Analysis symbol: 
Rechecking for solution: 0
Report ID: febc4591-a523-4df6-81ab-8d4226d52b6a
Report Status: 268435456
Hashed bucket:

Code:

20/08/2017 19:37    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_CACHE, type 0
Event Name: BlueScreen
Response: Není k dispozici.
Cab Id: 7040fbae-52c4-4247-946c-3852ed59d81f

Problem signature:
P1: 124
P2: 0
P3: ffff8609b2de0028
P4: be000000
P5: 100110a
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082017-12765-01.dmp
\\?\C:\Windows\Temp\WER-12937-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C9B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D66.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3EBF.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_a624dc7f5d434781d89c5c80f2548424f1ad78f_00000000_cab_1c788be4

Analysis symbol: 
Rechecking for solution: 0
Report ID: a7143ef2-5195-47e0-b655-55ee03e2ffca
Report Status: 268435456
Hashed bucket:27/08/2017 19:19    Windows Error Reporting    Fault bucket 0x9C_GenuineIntel, type 0
Event Name: BlueScreen
Response: Není k dispozici.
Cab Id: 07b8f985-0051-4f42-9b14-0cffe3aebcc7

Problem signature:
P1: 9c
P2: 0
P3: fffff802adc4eba0
P4: 0
P5: 0
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082717-13875-01.dmp
\\?\C:\Windows\Temp\WER-14203-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER609E.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60AE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60BE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9c_5c2b62a58dafec1fc3e184327b682f507a3c171e_00000000_cab_2ea879f2

Analysis symbol: 
Rechecking for solution: 0
Report ID: 0c1b3a71-90f1-473c-b3fa-a46c974343d5
Report Status: 268435456
Hashed bucket:
16/07/2017 11:29    Windows Error Reporting    Fault bucket 0x9C_GenuineIntel, type 0
Event Name: BlueScreen
Response: Není k dispozici.
Cab Id: 0dff7b51-9de2-4fff-a136-e1ffa0ad8534

Problem signature:
P1: 9c
P2: 0
P3: ffff8d8074ed1820
P4: 0
P5: 0
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\071617-13593-01.dmp
\\?\C:\Windows\Temp\WER-13718-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9CFB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9D1A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9D5A.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9c_6066d75d405b20e3ec963af4f4ed1eb4bac54e9_00000000_cab_2f94be10

Analysis symbol: 
Rechecking for solution: 0
Report ID: 6510d431-614e-4c65-b3d3-c22a4d7588a2
Report Status: 268435456
Hashed bucket:
27/08/2017 21:18    Windows Error Reporting    Fault bucket 0x9C_GenuineIntel, type 0
Event Name: BlueScreen
Response: Není k dispozici.
Cab Id: 66bb24f1-2547-40f0-829f-3609f5f33e77

Problem signature:
P1: 9c
P2: 0
P3: fffff80338c4eba0
P4: 0
P5: 0
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082717-16843-01.dmp
\\?\C:\Windows\Temp\WER-17046-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER666A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER667A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER669A.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9c_a3ea3b9f2f2117e7a827e2658bd4e6e16cd77c7_00000000_cab_20b89088

Analysis symbol: 
Rechecking for solution: 0
Report ID: ffe80241-fc4c-4b4c-9ed3-770db442c831
Report Status: 268435456
Hashed bucket:
27/08/2017 21:08    Windows Error Reporting    Fault bucket 0x9C_GenuineIntel, type 0
Event Name: BlueScreen
Response: Není k dispozici.
Cab Id: b8550c82-a40a-499a-b736-bbe58bc8d4ae

Problem signature:
P1: 9c
P2: 0
P3: ffffcd0180fcb820
P4: 0
P5: 0
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082717-17796-01.dmp
\\?\C:\Windows\Temp\WER-17890-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4E10.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4E20.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4E40.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9c_1b9ea1b351288bcb3d44734974f4186e7db747_00000000_cab_151c72af

Analysis symbol: 
Rechecking for solution: 0
Report ID: 58401807-6a2c-4d55-9ec3-d2c205f9831e
Report Status: 268435456
Hashed bucket:
27/08/2017 17:29    Windows Error Reporting    Fault bucket 0x9C_GenuineIntel, type 0
Event Name: BlueScreen
Response: Není k dispozici.
Cab Id: e137034e-79ac-44e4-8699-5502183d734f

Problem signature:
P1: 9c
P2: 0
P3: ffff87803ead1820
P4: 0
P5: 0
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082717-15859-01.dmp
\\?\C:\Windows\Temp\WER-15953-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4650.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER465F.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER467F.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9c_f298ff6f42cebb24811a5573a1c11a3b555b125_00000000_cab_17c0606f

Analysis symbol: 
Rechecking for solution: 0
Report ID: aaa74377-6997-4b62-8cb1-6ea2cf12a9ce
Report Status: 268435456
Hashed bucket:

Nick2510 · 28 Aug 2017

Thank you so much ! My first instinct after the first blue screens was to update my graphic drivers using geforce experience. Didnt know about clean instals though