BSOD - machine check exception while gaming

abbott1234 · 27 Aug 2017

Hi there,

I'm currently getting alot of BSODs whilst gaming only. I've updated my drivers that I know of and tested my ram with memtest but still I will constantly get BSOD while playing games such as cities skylines or PUBG.I bought a new EVGA G2 PSU so that should be fine. I have also never overclocked which I saw could be a issue. I've also done a clean install of windows 10 and just installed steam and a few games to make it BSOD for the dump.

Specs
i5 - 4690k
MSI Nvidia970
Corsair vengeance 16gb

Hopefully you guys can save me.

Thanks alot.

Attachment 150622

Edit - Crashed 3 times while trying to play League so thought i'd add that in too. More info the better I guess!

Attachment 150623

BSODHunter · 28 Aug 2017

Hi,

thanks for using a genuine Windows 10 now:
Constant BSOD Whilst gaming - Windows 10 Forums

So, now what do we have here:
All dumps have crash code 0x9C and point to Intel Processor driver.

Code:

Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz

There is only so much you can do with a bugcheck like this until it comes down to a faulty processor that will need to be replaced. Start from 1 and work downward:

1. Ensure your temperatures are within standard and nothing's overheating. You can use a program such as Speccy if you'd like to monitor temps - http://www.piriform.com/speccy

2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting -http://pcsupport.about.com/od/fixthe.../clearcmos.htm

3. Ensure your BIOS is up to date.

4. The only software conflict that can usually cause *9C or *124 bugchecks are OS to BIOS utilities from manufacturer's like Asus' AI Suite, AI Charger software, etc. If you have something like this software-wise, remove it ASAP (which I see you do have Asus software installed).

5. If all of the above fail, the only left to do is replace your processor as it is faulty.

This is one of the dumps:

Code:

0x0000009C:    [SPECIAL] MACHINE_CHECK_EXCEPTION (27.08.2017 11:03:48) [Windows 10] 
 
CAUSED BY:     intelppm.sys ***** Invalid * Intel Processor driver * => http://downloadcenter.intel.com/Default.aspx also at  
 
PROCESS:       System 
 
Usual causes:  Hardware error (similar to STOP 0x124)

There could be a problem with the INTEL processor itself or one of the Intel drivers in the system.

1) Rest BIOS settings
2) Test CPU with Prime
3) Test CPU with Intel tool

Diagnostic Test

CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

For Intel CPUs you can additionally use the Intel Processor Diagnostic Tool

Warning

Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

Note

Monitor CPU temperatures with S peccy or HWiNFO64

Speccy
Speccy gives you detailed information on every piece of hardware in your computer.

HWiNFO64
Hardware Info (HWiNFO) is a powerful system information utility designed especially for detection of hardware.

Take Screenshots of it and post it here.