1.    26 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 3
    win 10 enterprise 64bit

    BSOD Win 10 Enterprise - ntkrnlmp.exe and ntoskrnl.exe


    Here are the specs

    Operating System Windows 10 Enterprise 64-bit
    CPU Intel Core i7 4790K @ 4.00GHz 55 °C Haswell 22nm Technology
    RAM 16,0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
    Motherboard Gigabyte Technology Co. Ltd. Z97MX-Gaming 5 (SOCKET 0) 28 °C
    Graphics EV2436W (1920x1200@59Hz) EA241WM (1920x1200@59Hz) Intel HD Graphics 4600 (Gigabyte) 4095MB NVIDIA GeForce GTX 960 (MSI) 35 °C ForceWare version: 385.28 SLI Disabled

    Storage 232GB Samsung SSD 850 EVO 250GB (SSD) 35 °C 931GB SAMSUNG HD103SJ (SATA) 32 °C 698GB Crucial_CT750MX300SSD1 (SSD) 34 °C 232GB Generic External USB Device (SSD) 35 °C

    I clean installed the graphics driver just recently, didnt help
    WhoCrashed gives me this:

    On Sat 26.08.2017 19:07:32 your computer crashedcrash dump file: C:\WINDOWS\Minidump\082617-8796-01.dmpThis was probably caused by the following module: ntoskrnl.exe (nt+0x183B0C) Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8030F410B0C, 0xFFFFAC8182B06528, 0xFFFFAC8182B05D70)Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_Mfile path: C:\WINDOWS\system32\ntoskrnl.exeproduct: Microsoft® Windows® Operating Systemcompany: Microsoft Corporationdescription: NT Kernel & SystemBug check description: This indicates that a system thread generated an exception which the error handler did not catch.This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Sat 26.08.2017 19:07:32 your computer crashedcrash dump file: C:\WINDOWS\memory.dmpThis was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8030F410B0C, 0xFFFFAC8182B06528, 0xFFFFAC8182B05D70)Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLEDBug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. Any help? thanks in advance!
      My ComputerSystem Spec
  2.    26 Aug 2017 #2
    Join Date : Sep 2016
    Sofia
    Posts : 6
    Windows10 Pro
      My ComputerSystem Spec
  3.    27 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 3
    win 10 enterprise 64bit
    Thread Starter

    sorry, my bad. here's the attachement.
      My ComputerSystem Spec
  4.    27 Aug 2017 #4
    Join Date : Jun 2015
    Posts : 12,856
    Windows 10 Pro

    Please run in an admin command prompt following command
    Code:
    slmgr /dlv
    a pop-up will show within a few moments, please make a screenshot of it and post it.
      My ComputersSystem Spec
  5.    27 Aug 2017 #5
    Join Date : Aug 2017
    Posts : 3
    win 10 enterprise 64bit
    Thread Starter

    i have to admit, i dont feel too secure about posting informations like this in the internet. what would you need this for? i am by far no professional, so i was just reading the pop up info and now i am wondering.
      My ComputerSystem Spec
  6.    27 Aug 2017 #6
    Join Date : Jun 2015
    Posts : 12,856
    Windows 10 Pro

    AFAIK it doesn't display sensitive data in a way that it can be stolen or misused.
      My ComputersSystem Spec

 


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