BSOD when updating iTunes/Nvidia

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  1. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #631

    uninstalled all Gigabyte App Center utilities. Do I really need them? Worth the repeated stress testing if they're not needed?
      My Computers


  2. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #632

    Open device manger > click on view > show hidden devices > look for any yellow triangles
    Do you see the keyboard listed in the keyboard section?
    Do you see the mouse listed in the mouse section?
    Is there a printer attached to the computer? Is it listed in device manger?
    Look for any other hardware that is attached to the computer by wireless or wired or bluetooth.
    What is not displayed on the website "My Computer"? Please update for anything that is not listed.

    You could not reinstall GDRV but then you need to stress test the graphics again to see if it freezes or bsod's.
      My Computer


  3. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #633

    uninstalled all Gigabyte app center and utilities. running verifier without issue. DID NOT REINSTALL THEM.....I don't need them do I? I can do bios updates via USB if needed, etc...
      My Computers


  4. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #634

    The question is really is there any change in performance without GDRV.sys?

    GDRV in our driver reference list is displayed as: Motherboard power utility driver.

    The Gigabyte tech support did not know what it does.
      My Computer


  5. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #635

    zbook said:
    Open device manger > click on view > show hidden devices > look for any yellow triangles
    Do you see the keyboard listed in the keyboard section?
    Do you see the mouse listed in the mouse section?
    Is there a printer attached to the computer? Is it listed in device manger?
    Look for any other hardware that is attached to the computer by wireless or wired or bluetooth.
    What is not displayed on the website "My Computer"? Please update for anything that is not listed.

    You could not reinstall GDRV but then you need to stress test the graphics again to see if it freezes or bsod's.
    Yes, I see a mouse and a keyboard listed. The printer is connected wirelessly. The only triangle is the one I posted before
    Attachment 154039
      My Computers


  6. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #636

    The behavior under verifier with everything checked except DDI compliance checking and randomized low resource simulation, is slow and choppy
      My Computers


  7. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #637

    That is typical behavior for using windows driver verifier: sluggish performance while in use.

    Install the Intel driver update utility and indicate if it found any new drivers?
      My Computer


  8. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #638

    No drivers detected. Stress test FurMark while using verifier....or after the 36 hour mark and no BSOD?
      My Computers


  9. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #639

    The FurMark and windows driver verifier has been done before by accident. In general it's not something that is usually done.

    The other problem is the yellow triangle in device manager.
      My Computer


  10. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #640

    What is that? How can I identify and rid myself of that? I'll just do the FurMark after running free of BSOD for 36 hours
      My Computers


 

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