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#291
What was done before the freeze?
Please post a new zip
What was done before the freeze?
Please post a new zip
Just a sec. rebooted shut off verifier. Restarting again. Will post zip
It's 1:32 AM here so this troubleshooting will end soon.
I hear you. I need to do other things too. I wish I could locate the problem and be done with this...
Okay. Uninstall the Intel driver update utility.
What were the steps that you made before the freeze?
Was it during the installation of the software?
Was it when turning off verifier?
What was done immediately before the freeze?
In the left lower corner type: power >open power and sleep settings > on the right pane click on additional power settings > post an image into the thread.
So you uninstalled the files that you had moved?
the pc froze during the install of the driver update utility
Attachment 152509
there were no files installed. They were just dragged from D:\Win backup 8.2017\Documents to c/documents, etc...
Did you undo what you had dragged and dropped?