BSOD when updating iTunes/Nvidia

zbook said:

Were you able to perform windows updates without failed KB# or error code?
Were you able to open device manager and update USBHUB3?

The prior post was updated.

The event log is still in a foreign language?
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Yes windows updates are finished.

I no longer see the USBHUB3 entry in device manager

I have tried everything I know to get the machine to be in English....

Do you now have full use of the mouse and keyboard?

Are you able to interpret any of the above characters?

Open device manager > click view > show hidden devices > see if anything has a yellow triangular icon > open the section for the USBHUB3 > right click on the rows > in action click scan for hardware changes

zbook said:

Do you now have full use of the mouse and keyboard?

Are you able to interpret any of the above characters?

Open device manager > click view > show hidden devices > see if anything has a yellow triangular icon > open the section for the USBHUB3 > right click on the rows > in action click scan for hardware changes

Yes I have mouse mouse and keyboard use. I'll try that when I get back to the office. I left the USB stick in another pc to make the windows USB installation drive. Going back in an hour or so

Okay, I'll catch up with later in the day.

I guess my 4GB USB is insufficient..... going to have to find something else....uninstalled JP language pack try this

Verification 100% complete.cation 16% complete.Verification 15% complete.Verification 15% complete.Verification 15% complete.Verification 14% complete.Verification 14% complete.Verification 13% complete.Verification 13% complete.VerificatioWindows Resource Protection did not find any integrity violations..Verification 11% complete.Verification 11% complete.VPS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealthlete.Verification 8% complete.Verification 8% complete.Verification 7% complete.Verification 7% complete.Verification 6%Deployment Image Servicing and Management tooln 6% complete.Verification 5% complete.Verification 5% complete.VerificatiVersion: 10.0.15063.0cation 4% complete.Verification 3% complete.Verification 3% complete.Verification 3% complete.Verification 2% complete.Verification 2% complete.Verification 1% complete.Verification 1% complete.Verification 0% complete.Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\WINDOWS\system32> chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 509184 file records processed.File verification completed. 7647 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 600194 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 45506 data files processed.CHKDSK is verifying Usn Journal... 38342120 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 233916415 KB total disk space. 162822892 KB in 249090 files. 164444 KB in 45507 indexes. 0 KB in bad sectors. 622855 KB in use by the system. 65536 KB occupied by the log file. 70306224 KB available on disk. 4096 bytes in each allocation unit. 58479103 total allocation units on disk. 17576556 allocation units available on disk.PS C:\WINDOWS\system32>

1) Which steps did you make for Intel software?
a) Installed RST over previous version? or uninstalled then reinstalled?
b) re-installed full chip set drivers?
c) Uninstalled Intel driver update utility?
2) What steps were made to have DISM complete?
a) did you perform a system restore or reset with save files?
b) did you perform an in place upgrade repair?
4) Please post an image of the RAM /DIMM /Motherboard testing results using Memtest86+ for 8 or more passes.
a) Were all 16 GB tested at one time?
b) Was Memtest or Memtest86+ version 5.01 used for the testing?
5) When available please post the drive HD tune result images for health, error scan, and benchmarks.
6) When available please post the chkdsk /x /f /r test results:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
7) If you have any new bsod please post a new zip: BSOD - Posting Instructions - Windows 10 Forums
8) The Intel driver update utility as of 8/26/2017 9:00 AM appeared as a faulting application. Please confirm that you have used control panel to uninstall the Intel driver update utility.
9) Please update the system specifications:
How To Fill Out Your System Specs
Windows 10 Forums Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Please include information on PSU, cooler, case, peripherals (mouse, keyboard, joystick, etc)
Make sure that any device that is attached to the computer is displayed (printer, etc.)


These are some quick links for the tests:

1) http://www.hdtune.com/
2) Memtest86+ - Advanced Memory Diagnostic Tool
3) chkdsk /x /f /r
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
4) Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


For the HD tune testing:
Run HDTune: http://www.hdtune.com/
to check the health,
scan for errors, no quick scan but full scan
run a benchmark.


It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

Code:

8/26/2017 9:00 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
Exception code: 0xe0434352
Fault offset: 0x000eb802
Faulting process id: 0x3190
Faulting application start time: 0x01d31e49cd63e68d
Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: d3698927-ab54-455b-ac49-7e589dbf88e4
Faulting package full name: 
Faulting package-relative application ID:8/26/2017 8:45 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
Exception code: 0xe0434352
Fault offset: 0x000eb802
Faulting process id: 0x30ec
Faulting application start time: 0x01d31e47b783879e
Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 92042b61-2300-4e05-835b-c349e5c1c5bd
Faulting package full name: 
Faulting package-relative application ID:8/26/2017 6:28 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
Exception code: 0xe0434352
Fault offset: 0x000eb802
Faulting process id: 0x2100
Faulting application start time: 0x01d31e3492040ea0
Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: bc92a09f-1f53-42de-a825-71e5cecf4e66
Faulting package full name: 
Faulting package-relative application ID:8/26/2017 6:16 AM    Application Error    Faulting application name: DSADesktopUI.exe, version: 2.9.0.2, time stamp: 0x598ca90a
Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
Exception code: 0xe0434352
Fault offset: 0x000eb802
Faulting process id: 0x2464
Faulting application start time: 0x01d31e32c8bdaffa
Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSADesktopUI.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: ade463b3-81e0-4b4f-a39a-2329e4a790a3
Faulting package full name: 
Faulting package-relative application ID:8/26/2017 6:14 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
Exception code: 0xe0434352
Fault offset: 0x000eb802
Faulting process id: 0x1f9c
Faulting application start time: 0x01d31e328d54fee1
Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 629569a1-2366-405a-b96b-31b465eaa003
Faulting package full name: 
Faulting package-relative application ID:8/26/2017 5:59 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
Exception code: 0xe0434352
Fault offset: 0x000eb802
Faulting process id: 0x209c
Faulting application start time: 0x01d31e308221b8f9
Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: cd53b032-8624-466e-8d23-d8b53b2f4bc9
Faulting package full name: 
Faulting package-relative application ID:8/26/2017 5:48 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
Exception code: 0xe0434352
Fault offset: 0x000eb802
Faulting process id: 0x3774
Faulting application start time: 0x01d31e2ef32497ea
Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 70b58dbd-9c4d-4e92-8762-57b033a4e2b3
Faulting package full name: 
Faulting package-relative application ID:

Code:

Windows Error Reporting:+++ WER0 +++:
Fault bucket 129529621753, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0


Problem signature:
P1: DSATray.exe
P2: 2.9.0.2
P3: 598ca911
P4: DSAUtility
P5: 2.9.0.2
P6: 598ca907
P7: 11
P8: 11
P9: System.Exception
P10: 




+++ WER1 +++:
Fault bucket 129529621753, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0


Problem signature:
P1: DSATray.exe
P2: 2.9.0.2
P3: 598ca911
P4: DSAUtility
P5: 2.9.0.2
P6: 598ca907
P7: 11
P8: 11
P9: System.Exception
P10:

Attachment 150596Attachment 150597Attachment 150598Attachment 150599Attachment 150601Attachment 150602

Nice work on the HD scan.
See post #48: Please follow in kind with questions/answers.
The chkdsk /x /f /r switches will perform a much deeper scan/fix of the drive.
Please run this command overnight and report the results using the information in this link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials