Windows 10: BSOD when updating iTunes/Nvidia Solved

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  1.    19 Sep 2017 #631

    uninstalled all Gigabyte App Center utilities. Do I really need them? Worth the repeated stress testing if they're not needed?
      My ComputersSystem Spec


  2. Posts : 14,229
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Sep 2017 #632

    Open device manger > click on view > show hidden devices > look for any yellow triangles
    Do you see the keyboard listed in the keyboard section?
    Do you see the mouse listed in the mouse section?
    Is there a printer attached to the computer? Is it listed in device manger?
    Look for any other hardware that is attached to the computer by wireless or wired or bluetooth.
    What is not displayed on the website "My Computer"? Please update for anything that is not listed.

    You could not reinstall GDRV but then you need to stress test the graphics again to see if it freezes or bsod's.
      My ComputerSystem Spec

  3.    19 Sep 2017 #633

    uninstalled all Gigabyte app center and utilities. running verifier without issue. DID NOT REINSTALL THEM.....I don't need them do I? I can do bios updates via USB if needed, etc...
      My ComputersSystem Spec


  4. Posts : 14,229
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Sep 2017 #634

    The question is really is there any change in performance without GDRV.sys?

    GDRV in our driver reference list is displayed as: Motherboard power utility driver.

    The Gigabyte tech support did not know what it does.
      My ComputerSystem Spec

  5.    19 Sep 2017 #635

    zbook said: View Post
    Open device manger > click on view > show hidden devices > look for any yellow triangles
    Do you see the keyboard listed in the keyboard section?
    Do you see the mouse listed in the mouse section?
    Is there a printer attached to the computer? Is it listed in device manger?
    Look for any other hardware that is attached to the computer by wireless or wired or bluetooth.
    What is not displayed on the website "My Computer"? Please update for anything that is not listed.

    You could not reinstall GDRV but then you need to stress test the graphics again to see if it freezes or bsod's.
    Yes, I see a mouse and a keyboard listed. The printer is connected wirelessly. The only triangle is the one I posted before
    Click image for larger version. 

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      My ComputersSystem Spec

  6.    19 Sep 2017 #636

    The behavior under verifier with everything checked except DDI compliance checking and randomized low resource simulation, is slow and choppy
      My ComputersSystem Spec


  7. Posts : 14,229
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Sep 2017 #637

    That is typical behavior for using windows driver verifier: sluggish performance while in use.

    Install the Intel driver update utility and indicate if it found any new drivers?
      My ComputerSystem Spec

  8.    19 Sep 2017 #638

    No drivers detected. Stress test FurMark while using verifier....or after the 36 hour mark and no BSOD?
      My ComputersSystem Spec


  9. Posts : 14,229
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Sep 2017 #639

    The FurMark and windows driver verifier has been done before by accident. In general it's not something that is usually done.

    The other problem is the yellow triangle in device manager.
      My ComputerSystem Spec

  10.    19 Sep 2017 #640

    What is that? How can I identify and rid myself of that? I'll just do the FurMark after running free of BSOD for 36 hours
      My ComputersSystem Spec


 
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