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  1.    26 Aug 2017 #51
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    created win10 install media on external HDD, but clicking setup while in Windows won't work. Nothing opens...
      My ComputersSystem Spec
  2.    26 Aug 2017 #52
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    Nice work on the HD scan.
    See post #48: Please follow in kind with questions/answers.
    The chkdsk /x /f /r switches will perform a much deeper scan/fix of the drive.
    Please run this command overnight and report the results using the information in this link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    just paste this as is/

    chkdsk /x /f /r
      My ComputersSystem Spec
  3.    26 Aug 2017 #53
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    system specs updated...
      My ComputersSystem Spec
  4.    26 Aug 2017 #54
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\WINDOWS\system32> chkdsk /x /f /rThe type of the file system is NTFS.Cannot lock current drive.
      My ComputersSystem Spec
  5.    26 Aug 2017 #55
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    That chkdsk command with switches will perform the deepest scan and fix on the drive.
    The specifications are in a foreign language.
    Computer Type: PC/Desktop
    OS: WIn 10 pro 64bit
    CPU: i7 6700k
    Motherboard: GIGABYTE Intel H170チップセット搭載 MicroATX &#12510
    Memory: CORSAIR コルセア DDR4 メモリモジュ&#1254
    Graphics Card: Nvidia GeForce GTX 960
    Monitor(s) Displays: BenQ 24インチワイド スタンダー&#1
    Case: ZALMAN 優れた静音性を実現したATX&
    Hard Drives: SanDisk SSD Extreme PRO 240GB [国内正規品] メーカー10年保証付 SDSSDXPS-240G-J25 intel SSD 330 Series (backup) D drive
    Antivirus: BitDefender - removed temporarily
    If possible please use English so that we can read the information for troubleshooting.
    Please post information on PSU, cooler, case, peripherals (keyboard, mouse, joystick, etc.) and any other hardware attached to the computer.


    Please see post #48. For each question please repost the question with the answer so we can follow.


    When you use the above chkdsk command you will see this:
    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.


    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    once you type Y you will reboot and then be without the use of the computer.
    It may take hours to complete.
      My ComputerSystem Spec
  6.    26 Aug 2017 #56
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    That chkdsk command with switches will perform the deepest scan and fix on the drive.
    The specifications are in a foreign language.
    Computer Type: PC/Desktop
    OS: WIn 10 pro 64bit
    CPU: i7 6700k
    Motherboard: GIGABYTE Intel H170チップセット搭載 MicroATX &#12510
    Memory: CORSAIR コルセア DDR4 メモリモジュ&#1254
    Graphics Card: Nvidia GeForce GTX 960
    Monitor(s) Displays: BenQ 24インチワイド スタンダー&#1
    Case: ZALMAN 優れた静音性を実現したATX&
    Hard Drives: SanDisk SSD Extreme PRO 240GB [国内正規品] メーカー10年保証付 SDSSDXPS-240G-J25 intel SSD 330 Series (backup) D drive
    Antivirus: BitDefender - removed temporarily
    If possible please use English so that we can read the information for troubleshooting.
    Please post information on PSU, cooler, case, peripherals (keyboard, mouse, joystick, etc.) and any other hardware attached to the computer.


    Please see post #48. For each question please repost the question with the answer so we can follow.


    When you use the above chkdsk command you will see this:
    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.


    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    once you type Y you will reboot and then be without the use of the computer.
    It may take hours to complete.

    I cannot reboot well. for one. restart stalls. Shutdow only shuts off the monitor...tower keeps running
    ran C:\Windows\system32>chkdsk /x /f /r but was not given the option to run on restart
      My ComputersSystem Spec
  7.    26 Aug 2017 #57
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    We are handicapped not being able to read the event viewer log.

    This will be trial and error: open administrative command prompt and type or copy and paste:
    powercfg.exe /hibernate off

    These will be repeat questions from the prior post:

    1) what were you able to do to get dism to complete. Was is luck or did you perform a step?
    2) did you use shutdown /r o/ f/ t/ 00 and use any of the windows advanced troubleshooting steps?
    restore
    reset with save files
    etc.
    3) which software was used to test the RAM? was memtest used? was memtest86+ version 5.01 used?
    4) was the RAM tested with all RAM modules in place at the same time?
    5) can you post an image of the result into the thread?



    Open administrative command prompt and type or copy and paste:

    1) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)


    2) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    https://support.microsoft.com/en-us/...oot-in-windows

    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    3) shutdown /r (you will reboot the computer so that it is in clean boot)

    Evaluate the performance on your computer in clean boot during typical use.
    Are the boots faster or slower?
    Are the shutdowns faster or slower?
    How has the audio and video performance changed? Is it better, worse, or the same?
    Continue using clean boot indefinitely to monitor performance.
      My ComputerSystem Spec
  8.    26 Aug 2017 #58
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    1) what were you able to do to get dism to complete. Was is luck or did you perform a step?
    luck
    2) did you use shutdown /r o/ f/ t/ 00 and use any of the windows advanced troubleshooting steps?
    no, don't know what those are..
    restore
    reset with save files
    etc.
    I did a system restore 2 days ago but nothing worked. Now I can only restore to basically where we are now...
    3) which software was used to test the RAM? was memtest used? was memtest86+ version 5.01 used?
    latest version of memtest all i did was change the passes to 8 then ran test.
    4) was the RAM tested with all RAM modules in place at the same time?
    yes

    5) can you post an image of the result into the thread?
    no, I didn't take a picture
      My ComputersSystem Spec
  9.    26 Aug 2017 #59
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    Each software is different.
    Memtest is different from Memtest86+
    Please use Memtest86+ to test the RAM /DIMM /Motherboard.
    Run testing for 8 or more passes.
    The more passes the better.
    Sometimes testing displays pass when the RAM is malfunctioning. This is called a false negative.
    The testing is important to reduce the incidence of false negatives.
    Please run at least 8 passes.
    When you run memtest86+ please use version 5.01 using this link: Memtest86+ - Advanced Memory Diagnostic Tool

    Run the hibernation command in the above link and report in the thread the change in performance.
    Then place the computer in clean boot and report into the thread the change in performance.
    Each of these steps requires a reboot to see the impact and monitor the performance.


    For all test results please post images into the thread using 1 or more of the following:
    Microsoft snipping tool
    Keyboard print screen key the Microsoft paint
    Camera or smart phone camera

    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
      My ComputerSystem Spec
  10.    26 Aug 2017 #60
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    Each software is different.
    Memtest is different from Memtest86+
    Please use Memtest86+ to test the RAM /DIMM /Motherboard.
    Run testing for 8 or more passes.
    The more passes the better.
    Sometimes testing displays pass when the RAM is malfunctioning. This is called a false negative.
    The testing is important to reduce the incidence of false negatives.
    Please run at least 8 passes.
    When you run memtest86+ please use version 5.01 using this link: Memtest86+ - Advanced Memory Diagnostic Tool

    Run the hibernation command in the above link and report in the thread the change in performance.
    Then place the computer in clean boot and report into the thread the change in performance.
    Each of these steps requires a reboot to see the impact and monitor the performance.
    Ran the hibernation control. Simplified restart, disable start up options, and hit the restart command you recommended. System stuck on restart 10 minutes now
      My ComputersSystem Spec

 
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