BSOD when updating iTunes/Nvidia

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  1. Posts : 38,542
    windows 10 professional version 1607 build 14393.969 64 bit
       #541

    The tech support did not know from your emails and did not know from the telephone call.

    Please test everything as you have an email awating reply.
      My Computer


  2. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #542

    ok just a sec
      My Computers


  3. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #543

    zbook said:
    The tech support did not know from your emails and did not know from the telephone call.

    Please test everything as you have an email awating reply.

    installed appcenter. restart and shut down are slower, but no BSOD. Everytime I restart App center is telling me Chrome needs an update even though I just did it before i shut down/restarted
      My Computers


  4. Posts : 38,542
    windows 10 professional version 1607 build 14393.969 64 bit
       #544

    Please keep it installed.
    Reboot.
    Perform Furmark testing and record duration of testing and highest temperature.
    Also uninstall and reinstall Google Chrome.
    Then install the Adobe software.
    And install any other software that was not able to be installed.

    Please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  5. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #545

    uninstalled chrome rebooted, running FurMark now...
      My Computers


  6. Posts : 38,542
    windows 10 professional version 1607 build 14393.969 64 bit
       #546

    Please reinstall Chrome and post a zip before starting Furmark.
    Need to see if there is a new bsod after installing software, stress testing, etc.
    Make sure that you are not in clean boot and everything you want is on when you want it.
      My Computer


  7. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #547

    zbook said:
    Please reinstall Chrome and post a zip before starting Furmark.
    Need to see if there is a new bsod after installing software, stress testing, etc.
    Make sure that you are not in clean boot and everything you want is on when you want it.
    Everything installed, restarts fine. Running Furmark now
      My Computers


  8. Posts : 38,542
    windows 10 professional version 1607 build 14393.969 64 bit
       #548

    please post a zip so i can view it now
    BSOD - Posting Instructions - Windows 10 Forums

    Is there any other software that you had planned to install that has not yet be installed?
      My Computer


  9. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #549

    not that I can think of...
      My Computers


  10. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #550

    Attachment 153891

    back to this issue when creating zips
      My Computers


 
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