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  1.    26 Aug 2017 #41
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    Were you able to perform windows updates without failed KB# or error code?
    Were you able to open device manager and update USBHUB3?

    The prior post was updated.

    The event log is still in a foreign language?
    ƒƒfƒBƒA ƒT[ƒo[ 'ENGLISHTREE: yucca_81@yahoo.com:' ‚͐‚‚*‰Š‰‚‚Aƒlƒbƒgƒ[ƒN ƒƒfƒBƒA ƒfƒoƒCƒX‚ƒƒfƒBƒA‚‹—L‚‚‚‚‚B


    ƒVƒXƒeƒ€‚͐‚ƒVƒƒƒbƒgƒ_ƒEƒ“‚‚‘O‚ɍ‹N“‚‚‚‚B‚‚ƒGƒ‰[‚́AƒVƒXƒeƒ€‚‰ž“š‚’Ž~AƒNƒ‰ƒbƒVƒ…A‚‚‚—\Š‚‚‚“dŒ‚Ž’f‚‚‚”*‚‚‰”\‚‚ ‚‚‚B
    Yes windows updates are finished.

    I no longer see the USBHUB3 entry in device manager

    I have tried everything I know to get the machine to be in English....
      My ComputersSystem Spec
  2.    26 Aug 2017 #42
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    Do you now have full use of the mouse and keyboard?

    Are you able to interpret any of the above characters?

    Open device manager > click view > show hidden devices > see if anything has a yellow triangular icon > open the section for the USBHUB3 > right click on the rows > in action click scan for hardware changes
      My ComputerSystem Spec
  3.    26 Aug 2017 #43
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    Do you now have full use of the mouse and keyboard?

    Are you able to interpret any of the above characters?

    Open device manager > click view > show hidden devices > see if anything has a yellow triangular icon > open the section for the USBHUB3 > right click on the rows > in action click scan for hardware changes
    Yes I have mouse mouse and keyboard use. I'll try that when I get back to the office. I left the USB stick in another pc to make the windows USB installation drive. Going back in an hour or so
      My ComputersSystem Spec
  4.    26 Aug 2017 #44
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    Okay, I'll catch up with later in the day.
      My ComputerSystem Spec
  5.    26 Aug 2017 #45
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    I guess my 4GB USB is insufficient..... going to have to find something else....uninstalled JP language pack try this
      My ComputersSystem Spec
  6.    26 Aug 2017 #46
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Verification 100% complete.cation 16% complete.Verification 15% complete.Verification 15% complete.Verification 15% complete.Verification 14% complete.Verification 14% complete.Verification 13% complete.Verification 13% complete.VerificatioWindows Resource Protection did not find any integrity violations..Verification 11% complete.Verification 11% complete.VPS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealthlete.Verification 8% complete.Verification 8% complete.Verification 7% complete.Verification 7% complete.Verification 6%Deployment Image Servicing and Management tooln 6% complete.Verification 5% complete.Verification 5% complete.VerificatiVersion: 10.0.15063.0cation 4% complete.Verification 3% complete.Verification 3% complete.Verification 3% complete.Verification 2% complete.Verification 2% complete.Verification 1% complete.Verification 1% complete.Verification 0% complete.Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\WINDOWS\system32> chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 509184 file records processed.File verification completed. 7647 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 600194 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 45506 data files processed.CHKDSK is verifying Usn Journal... 38342120 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 233916415 KB total disk space. 162822892 KB in 249090 files. 164444 KB in 45507 indexes. 0 KB in bad sectors. 622855 KB in use by the system. 65536 KB occupied by the log file. 70306224 KB available on disk. 4096 bytes in each allocation unit. 58479103 total allocation units on disk. 17576556 allocation units available on disk.PS C:\WINDOWS\system32>
      My ComputersSystem Spec
  7.    26 Aug 2017 #47
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Click image for larger version. 

Name:	screen.jpg 
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ID:	150477
    no USBHUB3 listed after view/show hidden files
    Pc still behaves weird. When I choose shutdown, the monitor shuts down but the tower keeps running. restart is hit and miss.
    reinstalled RST
    Reinstalled brother drivers and unplugged the USB from printer (running on wifi now)
    removed all other foreign languages from system
    no yellow triangles in device manager
    Last edited by samhfoley; 26 Aug 2017 at 06:22.
      My ComputersSystem Spec
  8.    26 Aug 2017 #48
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    1) Which steps did you make for Intel software?
    a) Installed RST over previous version? or uninstalled then reinstalled?
    b) re-installed full chip set drivers?
    c) Uninstalled Intel driver update utility?
    2) What steps were made to have DISM complete?
    a) did you perform a system restore or reset with save files?
    b) did you perform an in place upgrade repair?
    4) Please post an image of the RAM /DIMM /Motherboard testing results using Memtest86+ for 8 or more passes.
    a) Were all 16 GB tested at one time?
    b) Was Memtest or Memtest86+ version 5.01 used for the testing?
    5) When available please post the drive HD tune result images for health, error scan, and benchmarks.
    6) When available please post the chkdsk /x /f /r test results:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    7) If you have any new bsod please post a new zip: BSOD - Posting Instructions - Windows 10 Forums
    8) The Intel driver update utility as of 8/26/2017 9:00 AM appeared as a faulting application. Please confirm that you have used control panel to uninstall the Intel driver update utility.
    9) Please update the system specifications:
    How To Fill Out Your System Specs
    Windows 10 Forums Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums
    Please include information on PSU, cooler, case, peripherals (mouse, keyboard, joystick, etc)
    Make sure that any device that is attached to the computer is displayed (printer, etc.)


    These are some quick links for the tests:

    1) http://www.hdtune.com/
    2) Memtest86+ - Advanced Memory Diagnostic Tool
    3) chkdsk /x /f /r
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    4) Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


    For the HD tune testing:
    Run HDTune: http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.


    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


    Code:
    8/26/2017 9:00 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
    Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
    Exception code: 0xe0434352
    Fault offset: 0x000eb802
    Faulting process id: 0x3190
    Faulting application start time: 0x01d31e49cd63e68d
    Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: d3698927-ab54-455b-ac49-7e589dbf88e4
    Faulting package full name: 
    Faulting package-relative application ID:8/26/2017 8:45 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
    Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
    Exception code: 0xe0434352
    Fault offset: 0x000eb802
    Faulting process id: 0x30ec
    Faulting application start time: 0x01d31e47b783879e
    Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: 92042b61-2300-4e05-835b-c349e5c1c5bd
    Faulting package full name: 
    Faulting package-relative application ID:8/26/2017 6:28 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
    Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
    Exception code: 0xe0434352
    Fault offset: 0x000eb802
    Faulting process id: 0x2100
    Faulting application start time: 0x01d31e3492040ea0
    Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: bc92a09f-1f53-42de-a825-71e5cecf4e66
    Faulting package full name: 
    Faulting package-relative application ID:8/26/2017 6:16 AM    Application Error    Faulting application name: DSADesktopUI.exe, version: 2.9.0.2, time stamp: 0x598ca90a
    Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
    Exception code: 0xe0434352
    Fault offset: 0x000eb802
    Faulting process id: 0x2464
    Faulting application start time: 0x01d31e32c8bdaffa
    Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSADesktopUI.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: ade463b3-81e0-4b4f-a39a-2329e4a790a3
    Faulting package full name: 
    Faulting package-relative application ID:8/26/2017 6:14 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
    Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
    Exception code: 0xe0434352
    Fault offset: 0x000eb802
    Faulting process id: 0x1f9c
    Faulting application start time: 0x01d31e328d54fee1
    Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: 629569a1-2366-405a-b96b-31b465eaa003
    Faulting package full name: 
    Faulting package-relative application ID:8/26/2017 5:59 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
    Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
    Exception code: 0xe0434352
    Fault offset: 0x000eb802
    Faulting process id: 0x209c
    Faulting application start time: 0x01d31e308221b8f9
    Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: cd53b032-8624-466e-8d23-d8b53b2f4bc9
    Faulting package full name: 
    Faulting package-relative application ID:8/26/2017 5:48 AM    Application Error    Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911
    Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624
    Exception code: 0xe0434352
    Fault offset: 0x000eb802
    Faulting process id: 0x3774
    Faulting application start time: 0x01d31e2ef32497ea
    Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: 70b58dbd-9c4d-4e92-8762-57b033a4e2b3
    Faulting package full name: 
    Faulting package-relative application ID:

    Code:
    Windows Error Reporting:+++ WER0 +++:
    Fault bucket 129529621753, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    
    Problem signature:
    P1: DSATray.exe
    P2: 2.9.0.2
    P3: 598ca911
    P4: DSAUtility
    P5: 2.9.0.2
    P6: 598ca907
    P7: 11
    P8: 11
    P9: System.Exception
    P10: 
    
    
    
    
    +++ WER1 +++:
    Fault bucket 129529621753, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    
    Problem signature:
    P1: DSATray.exe
    P2: 2.9.0.2
    P3: 598ca911
    P4: DSAUtility
    P5: 2.9.0.2
    P6: 598ca907
    P7: 11
    P8: 11
    P9: System.Exception
    P10:
      My ComputerSystem Spec
  9.    26 Aug 2017 #49
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Click image for larger version. 

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      My ComputersSystem Spec
  10.    26 Aug 2017 #50
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    Nice work on the HD scan.
    See post #48: Please follow in kind with questions/answers.
    The chkdsk /x /f /r switches will perform a much deeper scan/fix of the drive.
    Please run this command overnight and report the results using the information in this link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
      My ComputerSystem Spec

 
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