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  1.    14 Sep 2017 #381
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    It crashed while I was out getting the other GPU from my house...ENGLISHTREE-Thu_09_14_2017_160741_88.zip
      My ComputersSystem Spec
  2.    14 Sep 2017 #382
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
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    same type/model gpu from my house desktop...same problem. crashed after 5-10 minutes bench testing...
      My ComputersSystem Spec
  3.    14 Sep 2017 #383
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    1) Please update the computer specifications with the home computer
    Are they identical configuration? What else can be swapped? Motherboard?
    Do they have the same PSU, cooler, and case?
    There should be an option to enter "My Computer" specs for a second computer.


    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    2) In the left lower corner type system > open system control panel > on the left pane click advanced system settings > in start up and recovery click settings and post an image into the thread
    3) Open whocrashed > above analyze click on tools > click crash dump test > type: ACCEPT
    4) Click analyze > post the whocrashed results into the thread
    5) post a new zip: BSOD - Posting Instructions - Windows 10 Forums
    6) What progress did you make with Intel processor diagnostic tool (IPDT) ?
    a) did it pass or fail?
    b) did it freeze or no freeze?
    7) What progress did you make with Prime 95 ?
    a) what was the duration of the testing?
    b) what was the maximum temperature?
    c) can you post images into the thread?
    d) can you post a report into the thread?
    e) did it freeze using Prime95?



    Code:
    Event[4597]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-09-14T16:06:56.114  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: ENGLISHTREE  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Code:
    Event[4587]:  Log Name: System  Source: EventLog  Date: 2017-09-14T16:07:09.211  Event ID: 6008  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ENGLISHTREE  Description: The previous system shutdown at 3:10:37 PM on ?9/?14/?2017 was unexpected.
    Code:
    Event[4570]:  Log Name: System  Source: BROWSER  Date: 2017-09-14T15:12:04.472  Event ID: 8021  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ENGLISHTREE  Description: The browser service was unable to retrieve a list of servers from the browser master \\OBA on the network \Device\NetBT_Tcpip_{6F1BAB86-4B85-4FDF-B380-1FA3899CEB74}.  Browser master: \\OBA Network: \Device\NetBT_Tcpip_{6F1BAB86-4B85-4FDF-B380-1FA3899CEB74}  This event may be caused by a temporary loss of network connectivity. If this message appears again, verify that the server is still connected to the network. The return code is in the Data text box.
    Code:
    Event[4568]:  Log Name: System  Source: Microsoft-Windows-DistributedCOM  Date: 2017-09-14T15:10:47.905  Event ID: 10016  Task: N/A  Level: Error  Opcode: Info  Keyword: Classic  User: S-1-5-21-2869365314-1512480844-1656693658-1001  User Name: ENGLISHTREE\yucca  Computer: ENGLISHTREE  Description: The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {C2F03A33-21F5-47FA-B4BB-156362A2F239} and APPID {316CDED5-E4AE-4B15-9113-7055D84DCC97} to the user ENGLISHTREE\yucca SID (S-1-5-21-2869365314-1512480844-1656693658-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Cortana_1.8.12.15063_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742). This security permission can be modified using the Component Services administrative tool.
    Code:
    Event[4555]:  Log Name: System  Source: Microsoft-Windows-Directory-Services-SAM  Date: 2017-09-14T15:10:37.711  Event ID: 16962  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: ENGLISHTREE  Description: Remote calls to the SAM database are being restricted using the default security descriptor: O:SYG:SYD:(A;;RC;;;BA).For more information please see http://go.microsoft.com/fwlink/?LinkId=787651.
    Code:
    Event[4538]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-09-14T15:10:34.287  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: ENGLISHTREE  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Code:
    Event[4528]:  Log Name: System  Source: EventLog  Date: 2017-09-14T15:10:37.974  Event ID: 6008  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ENGLISHTREE  Description: The previous system shutdown at 1:23:44 PM on ?9/?14/?2017 was unexpected.
    Code:
    Event[4519]:  Log Name: System  Source: BROWSER  Date: 2017-09-14T13:26:10.773  Event ID: 8032  Task: N/A  Level: Information  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ENGLISHTREE  Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{6F1BAB86-4B85-4FDF-B380-1FA3899CEB74}. The backup browser is stopping.
    Code:
    Event[4485]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-09-14T13:23:41.493  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: ENGLISHTREE  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Code:
    Event[4482]:  Log Name: System  Source: volmgr  Date: 2017-09-14T13:23:41.373  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ENGLISHTREE  Description: Crash dump initialization failed!

    Code:
    Event[4474]:  Log Name: System  Source: EventLog  Date: 2017-09-14T13:23:44.893  Event ID: 6008  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ENGLISHTREE  Description: The previous system shutdown at 1:22:49 PM on ?9/?14/?2017 was unexpected.

    Code:
    Event[4208]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-09-13T22:17:49.307  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: ENGLISHTREE  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Code:
    Event[4205]:  Log Name: System  Source: volmgr  Date: 2017-09-13T22:17:49.169  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ENGLISHTREE  Description: Crash dump initialization failed!
    Last edited by zbook; 14 Sep 2017 at 03:35.
      My ComputerSystem Spec
  4.    14 Sep 2017 #384
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    1)2) In the left lower corner type system > open system control panel > on the left pane click advanced system settings > in start up and recovery click settings and post an image into the thread
    3) Open whocrashed > above analyze click on tools > click crash dump test > type: ACCEPT
    4) Click analyze > post the whocrashed results into the thread
    5) post a new zip: BSOD - Posting Instructions - Windows 10 Forums
    6) What progress did you make with Intel processor diagnostic tool (IPDT) ?
    a) did it pass or fail?
    b) did it freeze or no freeze?
    7) What progress did you make with Prime 95 ?
    a) what was the duration of the testing?
    b) what was the maximum temperature?
    c) can you post images into the thread?
    d) can you post a report into the thread?
    e) did it freeze using Prime95?
    Click image for larger version. 

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ID:	153288Click image for larger version. 

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ID:	153289
    On Thu 9/14/2017 8:23:22 PM your computer crashed
    crash dump file: C:\Windows\Minidump\091417-15343-01.dmp
    This was probably caused by the following module: rspcrash64.sys (rspCrash64+0x108B)
    Bugcheck code: 0xDEADDEAD (0x0, 0x0, 0x19A0302F, 0x3C2A58ED)
    Error: MANUALLY_INITIATED_CRASH1
    file path: C:\Windows\system32\drivers\rspcrash64.sys
    product: WhoCrashed
    company: Resplendence Software Projects Sp.
    description: Resplendence WhoCrashed Crash Dump Test
    Bug check description: This indicates that the user deliberately initiated a crash dump from either the kernel debugger or the keyboard.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.



    On Thu 9/14/2017 8:23:22 PM your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: rspcrash64.sys (rspCrash64+0x108B)
    Bugcheck code: 0xDEADDEAD (0x0, 0x0, 0x19A0302F, 0x3C2A58ED)
    Error: MANUALLY_INITIATED_CRASH1
    file path: C:\Windows\system32\drivers\rspcrash64.sys
    product: WhoCrashed
    company: Resplendence Software Projects Sp.
    description: Resplendence WhoCrashed Crash Dump Test
    Bug check description: This indicates that the user deliberately initiated a crash dump from either the kernel debugger or the keyboard.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.



    On Sat 9/9/2017 1:12:38 PM your computer crashed
    crash dump file: C:\Windows\Minidump\090817-3562-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
    Bugcheck code: 0xC1 (0xFFFFF20CB1558FF0, 0xFFFFF20CB1558FFC, 0xFD000C, 0x24)
    Error: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that the driver wrote to an invalid section of the special pool.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





    Conclusion


    3 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


    ENGLISHTREE-Thu_09_14_2017_202807_31.zip

    going to do prime 95 next. Not at home to enter in my home PC specs at the moment....
      My ComputersSystem Spec
  5.    14 Sep 2017 #385
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    prime 95 still running after 2 hrs. going home and letting it run...
      My ComputersSystem Spec
  6.    14 Sep 2017 #386
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    Did you have any freezing with IPDT?
    Did you have any freezing with Prime 95?
    Is your home computer identical to the office computer? If so is there any freezing?
    When you end prime 95 testing please post images and results into the thread.
    What was the maximum temperature during FurMark testing?

    Use Speecy as necessary in your home computer.
    Please post spec information as a 2nd computer into "My Computer"
    For your home computer please include PSU, cooler, case

    Have you submitted a f/u support request to Gigabyte?
      My ComputerSystem Spec
  7.    14 Sep 2017 #387
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Did you have any freezing with IPDT?
    No

    Did you have any freezing with Prime 95?
    No, but I left it overnight and went home. Haven't been back to the office yet.

    Is your home computer identical to the office computer? If so is there any freezing?
    No not identical. Only GPU is the same

    When you end prime 95 testing please post images and results into the thread.
    Ok, I will

    What was the maximum temperature during FurMark testing?
    don't know. It froze and shut down. I'll try and watch it until it freezes so i can tell you next time

    Use Speecy as necessary in your home computer.
    Please post spec information as a 2nd computer into "My Computer"
    For your home computer please include PSU, cooler, case
    doing now

    Have you submitted a f/u support request to Gigabyte?
    no, I can only do so when they respond.. their response this morning was...

    Any particular software you are running that leads to the crashes?
    Do try reducing some of the hardware install down to a bare minimal to test
    Remove the video card and test with onboard video along with reducing memory down to one module install to test.

      My ComputersSystem Spec
  8.    14 Sep 2017 #388
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    In the link below they comment on a supplementary power connector.
    For either the work or home computer do you use none, 1 or 2 supplementary power connectors?

    file:///C:/Users/aaaaaaa/Downloads/ZM500-GT_eng_c2CAvFgAJBQSCoLntbApqFn7.pdf
    GeForce GTX 960 | Specifications | GeForce

    Intel Coreâ„¢ i7-6700K Processor (8M Cache, up to 4.20 GHz) Product Specifications

    What power supply should I get for the GTX 960 - [Solved] - Components
    one 75-Watt 6-pin PCI Express supplementary power connector
      My ComputerSystem Spec
  9.    14 Sep 2017 #389
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Just to see if it caused a problem, I took the work GPU home and swap that with my desktop GPU since they’re the same make and model. Haven’t had any issues on my desktop with the GPU from the office I use the six pin power connector plugged straight into the GPU
      My ComputersSystem Spec
  10.    14 Sep 2017 #390
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter



    Home pc
      My ComputersSystem Spec

 
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