BSOD when updating iTunes/Nvidia

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  1. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #261

    I don't think I can help you as you keep doing things without instruction.
      My Computer


  2. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #262

    I cannot get into my computer long enough to do that. F8 does not get me to safe mode. System restore again?
      My Computers


  3. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #263

    1) Use system restore.
    2) Uninstall all software that you installed without instruction.
    3) Turn off Windows fast startup
      My Computer


  4. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #264

    zbook said:
    1) Use system restore.
    2) Uninstall all software that you installed without instruction.
    3) Turn off Windows fast startup
    Ok. I already turned fast startup off
      My Computers


  5. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #265

    You have done a system restore.
    Another look is required to see if it has been reset by the restore.

    It has been more than 4 hours.

    Gigabyte has support on their website.
    Please create a ticket and ask them to guide you through the driver: gdrv.sys
    Post the image from file explorer that was requested earlier.

    Let me know how the boot is after the restore.

      My Computer


  6. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #266

    zbook said:
    You have done a system restore.
    Another look is required to see if it has been reset by the restore.

    It has been more than 4 hours.

    Gigabyte has support on their website.
    Please create a ticket and ask them to guide you through the driver: gdrv.sys
    Post the image from file explorer that was requested earlier.

    No no system restore yet. I just uninstalled all programs I installed earlier.
      My Computers


  7. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #267

    Before the restore then reboot with fast startup off and the programs uninstalled and let me know how is the boot.
      My Computer


  8. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #268
      My Computers


  9. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #269

    boot went fine. no freezing so far....
      My Computers


  10. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #270

    Great!!
    Please reboot several times and record the boot times.
      My Computer


 
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