BSOD when updating iTunes/Nvidia

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  1. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #111

    3) Are you using RAID?

    No

    4) If so please open Intel Rapid storage technology software and post an image into the thread
    Attachment 150896
      My Computers


  2. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #112

    Okay.
    Were you able to uninstall the printer?
    Any new bsod?
      My Computer


  3. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #113

    uninstalled the printer, but then it auto reinstalled itself
      My Computers


  4. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #114

    network shared folders and networking in office seem broken after repair install.
    Attachment 150898
      My Computers


  5. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #115

    no new BSOD that I am aware of..
      My Computers


  6. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #116

    Okay.
    So you can run windows driver verifier for 36 hours and if there are no bsod you can turn it off.

    Alternatively you can do the memory testing now and windows drive verifier later.

    By default Windows will update non-Microsoft drivers.

    This feature can be modified so that Windows does not reinstall updates during the troubleshooting:
    Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials

    When you view the event log are you able to read them or is it using characters that you cannot read?
    If you can read them and post the very bottom line only of each event in the thread that would help the troubleshooting.

    For example eventlog.txt

    The oldest date is on top (lowest number)
    The newest date is on bottom (highest number)
    So if possible read from bottom up and only view and post the last line of each event.
    If you cannot read the event.txt then convert the default language back to Japanese to make the reading and translating easier.
      My Computer


  7. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #117

    restart still stalling ...
    homegroup not working
    checking for updates runs and runs and runs....
      My Computers


  8. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #118

    When you last reinstalled the operating system did you follow this link:
    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
    Or did you use a different method?


    When you are able to: open file explorer and see if you can find any of these files:
    By default they may all hidden. To find hidden files in file explorer click on view and modify.

    setuperr.log
    setupact.log
    Setupmem.dmp ($Windows.~bt\Sources\Rollback\setupmem.dmp)
    setupapi.dev.log ($Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log)
    BlueBox.log
    $Windows.~bt\Sources\Rollback*.evtx


    C:\$Windows.~BT\Sources\Panther
    C:\$Windows.~BT\Sources\Rollback
      My Computer


  9. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #119

    From what you are describing it appears that it needs to update something that is prolonging the reboot.
    So next time you reboot disconnect from wifi and ethernet and see if it goes smoother.

    Are you able to translate any of the events in the log file event.txt? The last line in each event?
      My Computer


  10. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #120

    Disconnecting/disabling network adapter doesn't solve the problem. Remains the same
      My Computers


 
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