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  1.    28 Aug 2017 #101
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    all in this folder
      My ComputersSystem Spec
  2.    28 Aug 2017 #102
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    Click image for larger version. 

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    The file was empty.
    Later in the day I'll catch up with you.
      My ComputerSystem Spec
  3.    28 Aug 2017 #103
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    done. Sorry about that. On top of the PC issue the internet at the office is atrocious as well.....when it rains it pours
      My ComputersSystem Spec
  4.    28 Aug 2017 #104
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    Here's the link again....

    peripherals updated as well
    Last edited by samhfoley; 28 Aug 2017 at 22:06.
      My ComputersSystem Spec
  5.    28 Aug 2017 #105
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    Quote Originally Posted by zbook View Post
    6) Also perform a speedtest.net and post the internet upload and download speeds
    https://www.speedtest.net/result/6578263888.png
      My ComputersSystem Spec
  6.    28 Aug 2017 #106
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    1) The first windows driver verifier produced BSOD on 8/28/2017 was the Nvidia graphics card driver: nvlddmkm.sys

    2) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.


    The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.


    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.


    Official Display Driver Uninstaller DDU Download


    Display Driver Uninstaller Download version 17.0.7.2


    Display Driver Uninstaller: How to use - Windows 7 Help Forums


    NVIDIA

    3) Are you using RAID?
    4) If so please open Intel Rapid storage technology software and post an image into the thread


    5) There are multiple problem signatures for a printer.
    What information is there about a printer or printer driver?
    There was a problem with the printer in one of the logs: dism,cbs,WU too.

    6) Please uninstall the Brother printer and any other printer software during the troubleshooting process.



    Code:
    2017/08/27 18:19:18.0661749 8808 7156 Driver [0]2268.1BF4::08/27/2017-18:19:18.066 [lib]Skipping printer driver 9 due to incomplete info or mismatched environment - HWID[microsoftmicrosoft_musd] Provider[Microsoft] MfgName[Microsoft] Name[Microsoft enhanced Point and Print compatibility driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows x64]


    Code:
    Windows Error Reporting:+++ WER0 +++:
    Fault bucket 129400308983, type 5
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    
    
    Problem signature:
    P1: printui.exe
    P2: 10.0.15063.0
    P3: 232432a9
    P4: 6993
    P5: 67246080
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    
    
    
    +++ WER1 +++:
    Fault bucket 129400308983, type 5
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    
    
    Problem signature:
    P1: printui.exe
    P2: 10.0.15063.0
    P3: 232432a9
    P4: 6993
    P5: 67246080
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    
    
    
    +++ WER2 +++:
    Fault bucket , type 0
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    
    
    Problem signature:
    P1: printui.exe
    P2: 10.0.15063.0
    P3: 232432a9
    P4: 6993
    P5: 67246080
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    
    
    
    +++ WER3 +++:
    Fault bucket , type 0
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    
    
    Problem signature:
    P1: printui.exe
    P2: 10.0.15063.0
    P3: 232432a9
    P4: 6993
    P5: 67246080
    P6: 
    P7: 
    P8: 
    P9: 
    P10:
    Code:
    8/28/2017 5:53 AM    Windows Error Reporting    Fault bucket 0xc4_115_VRF_nt!KiSwapContext, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: eef3582d-61d2-4fb4-8bb7-1acee11f673a
    
    Problem signature:
    P1: c4
    P2: 115
    P3: ffff998e06c357c0
    P4: 0
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\082817-23078-01.dmp
    \\?\C:\Windows\Temp\WER-24937-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6978.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER69C6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER69E6.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_20cb43ae437a71e5731f2a97a474615ebe2dbe_00000000_cab_1798a930
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e3b3e1cf-4dc4-4fc1-81ae-9aedb80839db
    Report Status: 268435456
    Hashed bucket:
    
    
    
    
    8/28/2017 5:52 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 115
    P3: ffff998e06c357c0
    P4: 0
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\082817-23078-01.dmp
    \\?\C:\Windows\Temp\WER-24937-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6978.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER69C6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER69E6.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_20cb43ae437a71e5731f2a97a474615ebe2dbe_00000000_cab_031c69e5
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e3b3e1cf-4dc4-4fc1-81ae-9aedb80839db
    Report Status: 4
    Hashed bucket:


    Code:
    BSOD minidump from 8/28/2017:    
    
    fffff803`c4bb1440  fffff801`3b1f0000Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x890000
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    DISM DISM DISM DISM DISM DISM DISM DISM DISM
    
    
    2017-08-28 15:48:41, Warning               DISM   DISM Provider Store: PID=7136 TID=1580 Failed to Load the provider: C:\WINDOWS\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    2017-08-28 15:48:41, Warning               DISM   DISM Provider Store: PID=7136 TID=1580 Failed to Load the provider: C:\WINDOWS\system32\Dism\MetaDeployProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    
    
    
    
    2017-08-28 15:48:41, Warning               DISM   DISM OS Provider: PID=13024 TID=4740 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect
    
    
    
    
    2017-08-28 15:48:41, Warning               DISM   DISM Provider Store: PID=13024 TID=4740 Failed to Load the provider: C:\Users\ENGLIS~1\AppData\Local\Temp\3BD3D3BE-80F7-4BB6-9B36-9AC4700779B0\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    
    
    2017-08-28 16:36:12, Warning               DISM   DISM Provider Store: PID=3300 TID=11460 Failed to Load the provider: C:\WINDOWS\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    2017-08-28 16:36:12, Warning               DISM   DISM Provider Store: PID=3300 TID=11460 Failed to Load the provider: C:\WINDOWS\system32\Dism\MetaDeployProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    
    
    
    
    2017-08-28 16:36:13, Warning               DISM   DISM OS Provider: PID=13220 TID=980 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect
    
    
    2017-08-28 16:36:13, Warning               DISM   DISM Provider Store: PID=13220 TID=980 Failed to Load the provider: C:\Users\ENGLIS~1\AppData\Local\Temp\B30E8D92-3C87-41AE-8A50-941831A5C3FB\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    
    
    
    
    
    
    
    
    2017-08-28 04:46:11, Info                  DISM   API: PID=7716 TID=2484 Lookup in table by path failed for: DummyPath-2BA51B78-C7F7-4910-B99D-BB7345357CDC - CTransactionalImageTable::LookupImagePath
    
    
    2017-08-28 04:46:11, Info                  DISM   API: PID=7716 TID=2484 Lookup in table by path failed for: DRIVE_C - CTransactionalImageTable::LookupImagePath
    
    
    2017-08-28 04:46:11, Info                  DISM   DISM Provider Store: PID=7716 TID=7216 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    
    
    2017-08-28 04:46:15, Info                  DISM   DISM Provider Store: PID=2664 TID=7492 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    
    
    2017-08-28 13:04:51, Warning               DISM   DISM Provider Store: PID=4756 TID=7488 Failed to Load the provider: C:\Users\ENGLIS~1\AppData\Local\Temp\41EC4EEA-F538-4DA8-885A-1E0685A11868\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    
    
    [7716] [0x8007007b] FIOReadFileIntoBuffer:(1259): The filename, directory name, or volume label syntax is incorrect.
    
    
    
    
    
    
    CBS CBS CBS CBS CBS CBS CBS CBS CBS CBS CBS
    
    
    2017-08-27 17:10:59, Info                  CBS    The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    
    
    2017-08-28 13:05:24, Info                  CBS    Client specifies manual store corruption detect or repair.
    
    
    
    
    2017-08-28 13:05:24, Info                  CBS    Exec: Session processing started.  Client: Manual, Session(DISM Package Manager Provider Store Corruption Detect/Repair): 30613426_3760185620
    
    
    2017-08-28 13:05:32, Info                  CSI    000068e1 StoreCorruptionRepair transaction begun. WcpVersion: [l:37]'10.0.15063.410 (WinBuild.160101.0800)
    
    
    2017-08-28 13:05:32, Info                  CSI    000068e2@2017/8/28:04:05:32.093 Starting corruption detection (InnerFlags=5)
    
    
    2017-08-28 13:07:30, Info                  CSI    000068e3@2017/8/28:04:07:30.487 Corruption detection complete. numCorruptions = 0, Disp = 1.
    2017-08-28 13:07:30, Info                  CBS    Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.
    
    
    2017-08-28 13:07:30, Info                  CBS    Ensure WCP corruption flag is clear
    2017-08-28 13:07:30, Info                  CBS    All CSI corruption was fixed, ensure CorruptionDetectedDuringAcr is clear
    2017-08-28 13:07:30, Info                  CBS    Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    
    
    (p)    CBS MUM Corrupt            Microsoft-Windows-TestRoot-and-FlightSigning-Package~31bf3856ad364e35~amd64~~10.0.15063.0
    
    
    Summary:
    Operation: Detect only 
    Operation result: 0x0
    Last Successful Step: CSI store detection completes.
    Total Detected Corruption:    1
        CBS Manifest Corruption:    1
        CBS Metadata Corruption:    0
        CSI Manifest Corruption:    0
        CSI Metadata Corruption:    0
        CSI Payload Corruption:    0
    Total Repaired Corruption:    0
        CBS Manifest Repaired:    0
        CSI Manifest Repaired:    0
        CSI Payload Repaired:    0
        CSI Store Metadata refreshed:    True
    
    
    
    
    2017-08-28 13:07:30, Info                  CBS    Count of times corruption detected: 1
    2017-08-28 13:07:30, Info                  CBS    Failed to delete current corruption first found value. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2017-08-28 13:07:30, Info                  CBS    Failed getting last corruption first found time [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2017-08-28 13:07:30, Info                  CBS    Seconds between initial corruption detections: -1
    2017-08-28 13:07:30, Info                  CBS    Seconds between corruption and repair: -1
    
    
    2017-08-28 13:17:01, Warning               CBS    Current tick count lower than last tick count. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
    2017-08-28 13:17:01, Info                  CSI    00000007@2017/8/28:04:17:01.209 Corruption detection complete. numCorruptions = 0, Disp = 1.
    2017-08-28 13:17:01, Info                  CBS    Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.
    2017-08-28 13:17:01, Info                  CBS    Repr: CSI Store check completes
    2017-08-28 13:17:01, Info                  CBS    Exec: Download qualification evaluation, business scenario: Manual Corruption Repair
    2017-08-28 13:17:01, Info                  CBS    Exec: Clients specified using Windows Update.
    2017-08-28 13:17:01, Warning               CBS    Current tick count lower than last tick count. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
    
    
    2017-08-28 14:42:01, Info                  CBS    Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    
    
    2017-08-28 15:08:17, Warning               CBS    Current tick count lower than last tick count. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
    2017-08-28 15:08:17, Info                  CSI    00006841@2017/8/28:06:08:17.883 Corruption detection complete. numCorruptions = 0, Disp = 1.
    2017-08-28 15:08:18, Info                  CBS    Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.
    2017-08-28 15:08:18, Info                  CBS    Repr: CSI Store check completes
    2017-08-28 15:08:18, Info                  CBS    Exec: Download qualification evaluation, business scenario: Manual Corruption Repair
    2017-08-28 15:08:18, Info                  CBS    Exec: Clients specified using Windows Update.
    2017-08-28 15:08:18, Warning               CBS    Current tick count lower than last tick count. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
    
    
    2017-08-27 17:09:48, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
    
    
    2017-08-27 17:10:36, Info                  DPX    Extraction of file: update.ses failed because it is not present in the container (\\?\C:\WINDOWS\SoftwareDistribution\Download\4de7b3d418bd4ed1ce6e04a108161639\Windows10.0-KB4022405-x64-EXPRESS.cab).
    
    
    2017-08-27 17:10:38, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
    
    
    2017-08-28 18:51:59, Info                  CBS    Failed reading PoqexecCmdline registry key [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2017-08-28 18:51:59, Info                  CBS    Failed to get poqexec cmdline from Components\Configuration. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    WINDOWS UPDATE  WINDOWS UPDATE  WINDOWS UPDATE
    
    
    2017/08/28 14:42:00.3836177 6352  9968  Reporter        [0]18D0.26F0::08/28/2017-14:42:00.383 [reporting]Failed to load reporting information from WMI with hr = 8007045b.
    
    
    2017/08/28 14:42:00.3836177 6352  9968  Reporter        [0]18D0.26F0::08/28/2017-14:42:00.383 [reporting]Failed to load reporting information from WMI with hr = 8007045b.
    
    
    2017/08/28 13:17:01.4741491 6352  900   Misc            [0]18D0.0384::08/28/2017-13:17:01.474 [endpointproviders]Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002
    
    
    
    
    2017/08/28 13:17:01.4741491 6352  900   Misc            [0]18D0.0384::08/28/2017-13:17:01.474 [endpointproviders]Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002
    
    
    2017/08/27 18:19:18.0661749 8808  7156  Driver          [0]2268.1BF4::08/27/2017-18:19:18.066 [lib]Skipping printer driver 9 due to incomplete info or mismatched environment - HWID[microsoftmicrosoft_musd] Provider[Microsoft] MfgName[Microsoft] Name[Microsoft enhanced Point and Print compatibility driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows x64]
    Last edited by zbook; 28 Aug 2017 at 23:16.
      My ComputerSystem Spec
  7.    28 Aug 2017 #107
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    The first windows driver verifier produced BSOD on 8/28/2017 was the Nvidia graphics card driver: nvlddmkm.sys

    The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.
    [/CODE]
    I did that on 8/25. I'll do it again.

    for the printer I have
    Click image for larger version. 

Name:	printer 1.jpg 
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Size:	31.9 KB 
ID:	150892
      My ComputersSystem Spec
  8.    28 Aug 2017 #108
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    When you uninstall and reinstall the Nvidia graphics driver please post your steps into the thread.
      My ComputerSystem Spec
  9.    28 Aug 2017 #109
    Join Date : Oct 2015
    Japan
    Posts : 477
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    When you uninstall and reinstall the Nvidia graphics driver please post your steps into the thread.
    downloaded uninstaller, chose safe mode reboot

    rebooted and was told I couldn't run program as admin and to create separate account.

    chose clean install/top option. Uninstalled and restarted Windows.

    downloaded from here
    GTX 960 desktop drivers for win 10 64 bit

    unpacked and installed
    driver and physX clean install
    Click image for larger version. 

Name:	nvidia.jpg 
Views:	12 
Size:	64.4 KB 
ID:	150895
      My ComputersSystem Spec
  10.    28 Aug 2017 #110
    Join Date : Apr 2017
    Posts : 8,644
    windows 10 professional version 1607 build 14393.969 64 bit

    Okay.
    Restart windows driver verifier and post a new zip for any bsod.

    See the above post for RAID, and printer.
      My ComputerSystem Spec

 
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