BSOD when updating iTunes/Nvidia

Page 11 of 69 FirstFirst ... 9101112132161 ... LastLast

  1. samhfoley
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       New #101

    all in this folder
      My Computers
    Quote Quote

  3. zbook
    Posts : 42,391
    windows 10 professional version 1607 build 14393.969 64 bit
       New #102

    Attachment 150761

    The file was empty.
    Later in the day I'll catch up with you.
      My Computer
    Quote Quote

  4. samhfoley
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       New #103

    done. Sorry about that. On top of the PC issue the internet at the office is atrocious as well.....when it rains it pours
      My Computers
    Quote Quote

  6. samhfoley
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       New #104

    Here's the link again....

    peripherals updated as well
    Last edited by samhfoley; 28 Aug 2017 at 22:06.
      My Computers
    Quote Quote

  7. samhfoley
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       New #105

    zbook said:
    6) Also perform a speedtest.net and post the internet upload and download speeds
    https://www.speedtest.net/result/6578263888.png
      My Computers
    Quote Quote

  8. zbook
    Posts : 42,391
    windows 10 professional version 1607 build 14393.969 64 bit
       New #106

    1) The first windows driver verifier produced BSOD on 8/28/2017 was the Nvidia graphics card driver: nvlddmkm.sys

    2) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.


    The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.


    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.


    Official Display Driver Uninstaller DDU Download


    Display Driver Uninstaller Download version 17.0.7.2


    Display Driver Uninstaller: How to use - Windows 7 Help Forums


    NVIDIA

    3) Are you using RAID?
    4) If so please open Intel Rapid storage technology software and post an image into the thread


    5) There are multiple problem signatures for a printer.
    What information is there about a printer or printer driver?
    There was a problem with the printer in one of the logs: dism,cbs,WU too.

    6) Please uninstall the Brother printer and any other printer software during the troubleshooting process.



    Code:
    2017/08/27 18:19:18.0661749 8808 7156 Driver [0]2268.1BF4::08/27/2017-18:19:18.066 [lib]Skipping printer driver 9 due to incomplete info or mismatched environment - HWID[microsoftmicrosoft_musd] Provider[Microsoft] MfgName[Microsoft] Name[Microsoft enhanced Point and Print compatibility driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows x64]


    Code:
    Windows Error Reporting:+++ WER0 +++:
Fault bucket 129400308983, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0


Problem signature:
P1: printui.exe
P2: 10.0.15063.0
P3: 232432a9
P4: 6993
P5: 67246080
P6: 
P7: 
P8: 
P9: 
P10: 




+++ WER1 +++:
Fault bucket 129400308983, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0


Problem signature:
P1: printui.exe
P2: 10.0.15063.0
P3: 232432a9
P4: 6993
P5: 67246080
P6: 
P7: 
P8: 
P9: 
P10: 




+++ WER2 +++:
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0


Problem signature:
P1: printui.exe
P2: 10.0.15063.0
P3: 232432a9
P4: 6993
P5: 67246080
P6: 
P7: 
P8: 
P9: 
P10: 




+++ WER3 +++:
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0


Problem signature:
P1: printui.exe
P2: 10.0.15063.0
P3: 232432a9
P4: 6993
P5: 67246080
P6: 
P7: 
P8: 
P9: 
P10:
    Code:
    8/28/2017 5:53 AM    Windows Error Reporting    Fault bucket 0xc4_115_VRF_nt!KiSwapContext, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: eef3582d-61d2-4fb4-8bb7-1acee11f673a

Problem signature:
P1: c4
P2: 115
P3: ffff998e06c357c0
P4: 0
P5: 0
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082817-23078-01.dmp
\\?\C:\Windows\Temp\WER-24937-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6978.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER69C6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER69E6.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_20cb43ae437a71e5731f2a97a474615ebe2dbe_00000000_cab_1798a930

Analysis symbol: 
Rechecking for solution: 0
Report Id: e3b3e1cf-4dc4-4fc1-81ae-9aedb80839db
Report Status: 268435456
Hashed bucket:




8/28/2017 5:52 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: c4
P2: 115
P3: ffff998e06c357c0
P4: 0
P5: 0
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082817-23078-01.dmp
\\?\C:\Windows\Temp\WER-24937-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6978.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER69C6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER69E6.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_20cb43ae437a71e5731f2a97a474615ebe2dbe_00000000_cab_031c69e5

Analysis symbol: 
Rechecking for solution: 0
Report Id: e3b3e1cf-4dc4-4fc1-81ae-9aedb80839db
Report Status: 4
Hashed bucket:


    Code:
    BSOD minidump from 8/28/2017:    

fffff803`c4bb1440  fffff801`3b1f0000Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x890000














DISM DISM DISM DISM DISM DISM DISM DISM DISM


2017-08-28 15:48:41, Warning               DISM   DISM Provider Store: PID=7136 TID=1580 Failed to Load the provider: C:\WINDOWS\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2017-08-28 15:48:41, Warning               DISM   DISM Provider Store: PID=7136 TID=1580 Failed to Load the provider: C:\WINDOWS\system32\Dism\MetaDeployProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)




2017-08-28 15:48:41, Warning               DISM   DISM OS Provider: PID=13024 TID=4740 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect




2017-08-28 15:48:41, Warning               DISM   DISM Provider Store: PID=13024 TID=4740 Failed to Load the provider: C:\Users\ENGLIS~1\AppData\Local\Temp\3BD3D3BE-80F7-4BB6-9B36-9AC4700779B0\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)


2017-08-28 16:36:12, Warning               DISM   DISM Provider Store: PID=3300 TID=11460 Failed to Load the provider: C:\WINDOWS\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2017-08-28 16:36:12, Warning               DISM   DISM Provider Store: PID=3300 TID=11460 Failed to Load the provider: C:\WINDOWS\system32\Dism\MetaDeployProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)




2017-08-28 16:36:13, Warning               DISM   DISM OS Provider: PID=13220 TID=980 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect


2017-08-28 16:36:13, Warning               DISM   DISM Provider Store: PID=13220 TID=980 Failed to Load the provider: C:\Users\ENGLIS~1\AppData\Local\Temp\B30E8D92-3C87-41AE-8A50-941831A5C3FB\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)








2017-08-28 04:46:11, Info                  DISM   API: PID=7716 TID=2484 Lookup in table by path failed for: DummyPath-2BA51B78-C7F7-4910-B99D-BB7345357CDC - CTransactionalImageTable::LookupImagePath


2017-08-28 04:46:11, Info                  DISM   API: PID=7716 TID=2484 Lookup in table by path failed for: DRIVE_C - CTransactionalImageTable::LookupImagePath


2017-08-28 04:46:11, Info                  DISM   DISM Provider Store: PID=7716 TID=7216 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect


2017-08-28 04:46:15, Info                  DISM   DISM Provider Store: PID=2664 TID=7492 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect


2017-08-28 13:04:51, Warning               DISM   DISM Provider Store: PID=4756 TID=7488 Failed to Load the provider: C:\Users\ENGLIS~1\AppData\Local\Temp\41EC4EEA-F538-4DA8-885A-1E0685A11868\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)


[7716] [0x8007007b] FIOReadFileIntoBuffer:(1259): The filename, directory name, or volume label syntax is incorrect.






CBS CBS CBS CBS CBS CBS CBS CBS CBS CBS CBS


2017-08-27 17:10:59, Info                  CBS    The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]


2017-08-28 13:05:24, Info                  CBS    Client specifies manual store corruption detect or repair.




2017-08-28 13:05:24, Info                  CBS    Exec: Session processing started.  Client: Manual, Session(DISM Package Manager Provider Store Corruption Detect/Repair): 30613426_3760185620


2017-08-28 13:05:32, Info                  CSI    000068e1 StoreCorruptionRepair transaction begun. WcpVersion: [l:37]'10.0.15063.410 (WinBuild.160101.0800)


2017-08-28 13:05:32, Info                  CSI    000068e2@2017/8/28:04:05:32.093 Starting corruption detection (InnerFlags=5)


2017-08-28 13:07:30, Info                  CSI    000068e3@2017/8/28:04:07:30.487 Corruption detection complete. numCorruptions = 0, Disp = 1.
2017-08-28 13:07:30, Info                  CBS    Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.


2017-08-28 13:07:30, Info                  CBS    Ensure WCP corruption flag is clear
2017-08-28 13:07:30, Info                  CBS    All CSI corruption was fixed, ensure CorruptionDetectedDuringAcr is clear
2017-08-28 13:07:30, Info                  CBS    Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]


(p)    CBS MUM Corrupt            Microsoft-Windows-TestRoot-and-FlightSigning-Package~31bf3856ad364e35~amd64~~10.0.15063.0


Summary:
Operation: Detect only 
Operation result: 0x0
Last Successful Step: CSI store detection completes.
Total Detected Corruption:    1
    CBS Manifest Corruption:    1
    CBS Metadata Corruption:    0
    CSI Manifest Corruption:    0
    CSI Metadata Corruption:    0
    CSI Payload Corruption:    0
Total Repaired Corruption:    0
    CBS Manifest Repaired:    0
    CSI Manifest Repaired:    0
    CSI Payload Repaired:    0
    CSI Store Metadata refreshed:    True




2017-08-28 13:07:30, Info                  CBS    Count of times corruption detected: 1
2017-08-28 13:07:30, Info                  CBS    Failed to delete current corruption first found value. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-28 13:07:30, Info                  CBS    Failed getting last corruption first found time [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-28 13:07:30, Info                  CBS    Seconds between initial corruption detections: -1
2017-08-28 13:07:30, Info                  CBS    Seconds between corruption and repair: -1


2017-08-28 13:17:01, Warning               CBS    Current tick count lower than last tick count. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
2017-08-28 13:17:01, Info                  CSI    00000007@2017/8/28:04:17:01.209 Corruption detection complete. numCorruptions = 0, Disp = 1.
2017-08-28 13:17:01, Info                  CBS    Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.
2017-08-28 13:17:01, Info                  CBS    Repr: CSI Store check completes
2017-08-28 13:17:01, Info                  CBS    Exec: Download qualification evaluation, business scenario: Manual Corruption Repair
2017-08-28 13:17:01, Info                  CBS    Exec: Clients specified using Windows Update.
2017-08-28 13:17:01, Warning               CBS    Current tick count lower than last tick count. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]


2017-08-28 14:42:01, Info                  CBS    Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]


2017-08-28 15:08:17, Warning               CBS    Current tick count lower than last tick count. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
2017-08-28 15:08:17, Info                  CSI    00006841@2017/8/28:06:08:17.883 Corruption detection complete. numCorruptions = 0, Disp = 1.
2017-08-28 15:08:18, Info                  CBS    Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.
2017-08-28 15:08:18, Info                  CBS    Repr: CSI Store check completes
2017-08-28 15:08:18, Info                  CBS    Exec: Download qualification evaluation, business scenario: Manual Corruption Repair
2017-08-28 15:08:18, Info                  CBS    Exec: Clients specified using Windows Update.
2017-08-28 15:08:18, Warning               CBS    Current tick count lower than last tick count. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]


2017-08-27 17:09:48, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]


2017-08-27 17:10:36, Info                  DPX    Extraction of file: update.ses failed because it is not present in the container (\\?\C:\WINDOWS\SoftwareDistribution\Download\4de7b3d418bd4ed1ce6e04a108161639\Windows10.0-KB4022405-x64-EXPRESS.cab).


2017-08-27 17:10:38, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]


2017-08-28 18:51:59, Info                  CBS    Failed reading PoqexecCmdline registry key [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2017-08-28 18:51:59, Info                  CBS    Failed to get poqexec cmdline from Components\Configuration. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
















WINDOWS UPDATE  WINDOWS UPDATE  WINDOWS UPDATE


2017/08/28 14:42:00.3836177 6352  9968  Reporter        [0]18D0.26F0::08/28/2017-14:42:00.383 [reporting]Failed to load reporting information from WMI with hr = 8007045b.


2017/08/28 14:42:00.3836177 6352  9968  Reporter        [0]18D0.26F0::08/28/2017-14:42:00.383 [reporting]Failed to load reporting information from WMI with hr = 8007045b.


2017/08/28 13:17:01.4741491 6352  900   Misc            [0]18D0.0384::08/28/2017-13:17:01.474 [endpointproviders]Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002




2017/08/28 13:17:01.4741491 6352  900   Misc            [0]18D0.0384::08/28/2017-13:17:01.474 [endpointproviders]Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002


2017/08/27 18:19:18.0661749 8808  7156  Driver          [0]2268.1BF4::08/27/2017-18:19:18.066 [lib]Skipping printer driver 9 due to incomplete info or mismatched environment - HWID[microsoftmicrosoft_musd] Provider[Microsoft] MfgName[Microsoft] Name[Microsoft enhanced Point and Print compatibility driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows x64]
    Last edited by zbook; 28 Aug 2017 at 23:16.
      My Computer
    Quote Quote

  9. samhfoley
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       New #107

    zbook said:
    The first windows driver verifier produced BSOD on 8/28/2017 was the Nvidia graphics card driver: nvlddmkm.sys

    The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.
    [/CODE]
    I did that on 8/25. I'll do it again.

    for the printer I have
    Attachment 150892
      My Computers
    Quote Quote

  10. zbook
    Posts : 42,391
    windows 10 professional version 1607 build 14393.969 64 bit
       New #108

    When you uninstall and reinstall the Nvidia graphics driver please post your steps into the thread.
      My Computer
    Quote Quote

  12. samhfoley
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       New #109

    zbook said:
    When you uninstall and reinstall the Nvidia graphics driver please post your steps into the thread.
    downloaded uninstaller, chose safe mode reboot

    rebooted and was told I couldn't run program as admin and to create separate account.

    chose clean install/top option. Uninstalled and restarted Windows.

    downloaded from here
    GTX 960 desktop drivers for win 10 64 bit

    unpacked and installed
    driver and physX clean install
    Attachment 150895
      My Computers
    Quote Quote

  13. zbook
    Posts : 42,391
    windows 10 professional version 1607 build 14393.969 64 bit
       New #110

    Okay.
    Restart windows driver verifier and post a new zip for any bsod.

    See the above post for RAID, and printer.
      My Computer
    Quote Quote

 

  Related Discussions
updating nvidia drivers
in Graphic Cards

my laptop is alienware 17 r5 i9 and it has nvidia geforce gtx 1080 graphics card. i am currently on windows 10 build 1809 is having the latest windows build a requirement to install new drivers? i asked a nvidia support agent about that. he said...
Hello, Here is my Desktop configuration: 244919 I want to run a software called DaVinci Resolve (its an editing & grading software). The problem is that the software is not playing/previewing video footage, it shows a black window instead of...
Hi, - So I closed a game and my screen went black and wouldn't come back until I restarted the computer. - Screen would remain on until I logged into windows (put in password and pressed enter) - Repeated several times with same outcome -Then...
How do I shut off updating for only Nvidia driver and leave auto updating on for all other drivers on my PC? Nvidia encourages the use of their older drivers but Win10 keeps updating my Nvidia driver. I have to use a past version of Nvidia...
Windows 10 keeps updating nVidia driver
in Windows Updates and Activation

Hi, I need an older version of the nvidia driver to be installed on my computer. But windows 10 keeps updating it every time even with "Never install driver software from Windows Update" checked (as the figure). Any idea to prevent this? ...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 14:51.
Find Us




Windows 10 Forums