Windows 10: Bsod whea_uncorrectable_error

  1.    23 Aug 2017 #1

    Bsod whea_uncorrectable_error

    Hello there! I need a bit help. This issue have bogging me for like a real period of time. I have try to fix it my self. But i cant solve it. Its getting frustrating now. BSOD appiers randomly like really randomly. If im doing something on computer or if im away from it and doing absolutly nothing it still freezes. I have updated all my drives all windows 10 updates... I dont know what is the issue.
    I uploded neccesery files here: Attachment 150214
    Thanks a lot for help
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,562
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       24 Aug 2017 #2

    Hello Ghoste,

    Welcome to TenForums :)

    All three BSOD are the same and 0x124 errors are usually hardware related. In each case it is the same processor 0 bank 4 reporting an Internal unclassified error.

    Common Platform Error Record @ ffffe28d2ee10028
    Record Id     : 01d31726ca6cad6b
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/18/2017 8:27:59 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe28d2ee100a8
    Section       @ ffffe28d2ee10180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000306a9
    Processor ID  : 0x0000000000000000
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe28d2ee100f0
    Section       @ ffffe28d2ee10240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id        : a9 06 03 00 00 08 10 00 - bf e3 9a 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe28d2ee10240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe28d2ee10138
    Section       @ ffffe28d2ee102c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : Internal unclassified (Proc 0 Bank 4)
      Status      : 0xb200000000100402

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    You could also try the INTEL CPU diagnostic tool:

    Report back the results. It could be a CPU problem so that is why I'm suggesting you test in this way. How old is the CPU?
      My ComputersSystem Spec

  3.    25 Aug 2017 #3

    So i ran both tests: Intel CPU test- ok and Prime 95 run tests for 10 hours - also ok
    The CPU is 5 years old
      My ComputerSystem Spec

  4.    25 Aug 2017 #4

    Are any components overclocked? If so, please return them to their normal clockspeeds and voltages.

    Also, could you tell us what model of motherboard you are using? I see it's made by ASUS but I do not see the exact model/SKU.
      My ComputerSystem Spec

  5.    25 Aug 2017 #5

    BIOS is set on auto/default
    Motherboard - ASUS P8H67-M EVO (rev 3.0)
      My ComputerSystem Spec

  6. Posts : 20,140
    windows 10 professional version 1607 build 14393.969 64 bit
       25 Aug 2017 #6

    The logs are in a foreign language and cannot be scanned or read.

    1) Please change the default language to English and re-post the zip so that the logs can be troubleshooted.

    BSOD - Posting Instructions - Windows 10 Forums

    2) Make sure that there is no over clocking while troubleshooting.

    Sometimes there are problems in the bios that produce bsod.

    The bios in your computer:

    Verzia systému BIOS a dátum American Megatrends Inc. 3703, 3.5.2013

    3) Please check to see if this is the most up to date version.

    4) To ensure that there are no improper bios settings please reset the bios.

    Sometimes there can be failure to boot after resetting the bios.

    5) So please make sure your files are backed up.

    6) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:

    Macrium Software | Your Image is Everything

    7) And please create a restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings

    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    8) For all tests (CPU, GPU, Memory, Drive, etc.) please post images of all test results into the thread.

    9) Run memtest86+ version 5.01 for at least 8 passes.

    This may take many hours so plan to run it overnight.

    It is important to run 8 or more passes.
    The testing is not done by time but by passes.
    There is 8 GB of RAM in the computer.
    Memtest86+ version 5.01 takes approximately 1 - 2 Hrs / GB RAM.
    Just 1 error is a fail and you can abort testing.
    If there is more than 1 RAM module then remove all RAM except 1 module and test all RAM 1 at a time in the same DIMM for or more passes.
    The more passes the better.
    Memtest86+ - Advanced Memory Diagnostic Tool
    When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image into the thread.
    Microsoft Community
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials

    10) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

    11) Please make note of the importance of temperature monitoring and aborting the test in the GPU link.

    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:

    Windows 10 Forums)

    All of these test should be done with the bios reset and no over clocking.

    13) For each of the test please record maximum temperatures.

    14) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.

    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    15) Run HDTune:
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.
    It may take some time, but please take the time you need to perform it properly.

    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark include the following:
    transfer rate,
    access time,
    burst rate,
    cpu usage.

    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    16) Please fill in the computer's specifications:
    How To Fill Out Your System Specs
    Windows 10 Forums Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials

    In the left corner below in your post you find 'My System Specs'.

    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    System Info - See Your System Specs - Windows 7 Help Forums

    Please include information on PSU, cooler, case, peripherals (mouse, keyboard, joystick, etc)
      My ComputerSystem Spec

  7.    25 Aug 2017 #7

    I'm still pretty confident his is a hardware error, but there are a few more things you should try.

    1.) Run memtest86+ for 8 passes, to verify your memory is not the culprit.

    2.) Since the firmware for your motherboard hasn't been updated since 2013, it isn't using the latest Intel microcode for your CPU. Unfortunately Windows does not always update the microcode at boot time, unlike Linux or FreeBSD.

    You can however use VMWare's Microcode Update Driver along with Intel's Process Microcode Data File to update to the latest microcode at boot. Microcode updates are released to fix issues with processors, and what you are running into may actually have been fixed in an update that your motherboard vendor never bundled with their BIOS updates.

    Here is another guide on using the microcode updater.
    Last edited by Spectrum; 25 Aug 2017 at 15:30.
      My ComputerSystem Spec


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