BSOD, SYSTEM_SERVICE_EXCEPTION and ATTEMPTED_EXICUTE_OF_NONEXICUTE_MEM

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  1. Posts : 75
    windows 10
    Thread Starter
       #31

    I'm going to call it a semi success.

    I left the battery out all day, popped it back in and booted up the computer.

    good news it goes past POST, shows the splash screen briefly and then jumped to a screen with the spinning dots and said preparing automatic repair but that's where it froze up.

    whats next?
      My Computer


  2. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #32

    1) see if you can launch the memtest86+
    if you can please run 8 or more passes.
    This will rule in or rule out problems with RAM / DIMM /Motherboard
    Use a camera or smart phone camera to take a picture and post an image of the results into the thread.
    2) see if you can launch the bootable windows 10 iso
    if you can then plan on using the windows advanced troubleshooting menu

    For dell computers the F12 key should enable you to choose a boot device:


    List of PC brands with their corresponding hot-keys
      My Computer


  3. Posts : 75
    windows 10
    Thread Starter
       #33

    Okay memtest is running, it's in its first run right now and has found 12 errors :/ what does that mean?
      My Computer


  4. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #34

    It means that there is malfunctioning RAM.
    So you can abort testing now.
    Remove all RAM modules except 1.
    Test each RAM module in the same DIMM for 8 or more passes.
    Use a camera or smart phone camera to post an image of the failure you just saw.
    And post an image into the thread for each RAM module tested for 8 or more passes.

    Just 1 error is a fail and you can abort testing.
    You will test all RAM modules 1 at a time in the same DIMM.
    This should differentiate good from bad RAM.
    If all RAM pass when tested individually then move 1 RAM module to the next DIMM and test for 8 or more passes.
    This will then differentiate RAM problems from DIMM /MB problems.
      My Computer


  5. Posts : 75
    windows 10
    Thread Starter
       #35

    Okay so just pop out a stick of ram and start it again?
      My Computer


  6. Posts : 75
    windows 10
    Thread Starter
       #36
      My Computer


  7. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #37

    In the image I could not see Memtest86+ version 5.01. Usually it displays with a blue window.
    Please confirm that you are using: Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


  8. Posts : 75
    windows 10
    Thread Starter
       #38

    Uh the top of it says memtest86 version 7.4 free
      My Computer


  9. Posts : 545
    seL4
       #39

    The goal is to find out which stick of RAM is bad, so testing 1 at a time (keep testing even if you find errors with the first one) will allow us to find out which stick(s) is/are bad.

    There is also the possibility that your motherboard's RAM slot is bad, so if all of your DIMMs test bad, try them again in another slot.
      My Computer


  10. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #40

    Each software product is different.
    Please use Memtest86+ version 5.01 for testing the RAM /DIMM / Motherboard
    Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


 

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