Page 2 of 12 FirstFirst 1234 ... LastLast
  1.    24 Aug 2017 #11
    Join Date : Jul 2017
    Posts : 75
    windows 10
    Thread Starter

    It's an Alienware aurora r4, when I try to boot it on all the lights come on, the fans come on and makes a single quick beep like it does when it's working normally but it goes straight to that black screen with the flashing dash, no splash screen/bios or anything else just straight to that screen
      My ComputerSystem Spec
  2.    24 Aug 2017 #12
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit

    Run Memtest86+ version 5.01 for 8 passes overnight and report the results.
    First post into the thread whether or not it boots to the bootable Memtest86+ flash drive.
    Memtest86+ - Advanced Memory Diagnostic Tool

    There is 8 GB of RAM.
    Memtest 86+ testing takes approximately 1 -2 hours /GB RAM
    For proper testing 8 or more passes is critical.
    Less than 8 passes has a significant number of false negatives.
    A false negative is a pass when there is malfunctioning RAM.

    Testing the RAM will allow testing of RAM / DIMM /Motherboard

    When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image into the thread.

    Microsoft Community

    MemTest86+ - Test RAM Windows 10 BSOD Tutorials


    There is 2 GB RAM on each of 4 DIMM.
    If there is just 1 error during Memtest86+ testing that is a fail.
    If there is a fail remove all RAM except 1 and test each RAM module for 8 or more passes in the same DIMM.
    If the RAM failed when tested together but failed when tested individually you should then test the RAM again in another DIMM to evaluate the DIMM /MB
    For each test use a camera ot smart phone camera to take a picture and post images into the thread.
      My ComputerSystem Spec
  3.    24 Aug 2017 #13
    Join Date : Jul 2017
    Posts : 75
    windows 10
    Thread Starter

    How am I supposed to run the test when I can't access anything? Like I said when I turn it on everything in the tower comes on but all that shows on the screen in a black screen with a flashing dash.

    No logo/splash screen at all just straight to black with blinking dash
      My ComputerSystem Spec
  4.    24 Aug 2017 #14
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit

    If you were unable to boot to two bootable flash drives then run through the steps in this link:

    POST troubleshooting steps

    Were you ever able to boot into the bios?

    When was the last time that you reset the bios?

    Please report the steps and results for each posting step in the link.
      My ComputerSystem Spec
  5.    24 Aug 2017 #15
    Join Date : Jul 2017
    Posts : 75
    windows 10
    Thread Starter

    Okay when I started working on this thing today I already couldn't get it to boot to Windows, when you tried it would spit an error about overclocking failure and you'd accomplish nothing.

    i read that resetting cmos would fix that problem sometimes but after an hour plus of looking for jumpers and/or a battery I couldn't find I gave up on that.

    first time I tried to reset bios to defaults it froze solid.

    second time it went through but acomplished nothing.

    i tried to boot with the windows disc, it froze solid.

    tried a second time, it tried real hard to get into it but ultimately froze again.

    at this point when you boot it everything turns on internally but the screen just shows a blank screen with a flashing dash.

    nothing else, splash screen or anything to suggest I could get back into bios, just a black screen with a blinking dash in the upper left hand corner
      My ComputerSystem Spec
  6.    25 Aug 2017 #16
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro
      My ComputerSystem Spec
  7.    25 Aug 2017 #17
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit
      My ComputerSystem Spec
  8.    25 Aug 2017 #18
    Join Date : Jul 2017
    Posts : 75
    windows 10
    Thread Starter

    Okay so I clicked on the links you supplied but they appear to be people asking questions, not solutions.

    if bios is broken what does that mean exactly?
      My ComputerSystem Spec
  9.    25 Aug 2017 #19
    Join Date : Jul 2017
    Posts : 75
    windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post

    i checked the beep codes thing and apparently a single beep is bios related as well
      My ComputerSystem Spec
  10.    25 Aug 2017 #20
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit

    Do you have available any other computer parts such as motherboard, GPU, monitor, RAM etc?
    Please confirm that the computer was never able to be reset from overclocking to stock.
      My ComputerSystem Spec

 
Page 2 of 12 FirstFirst 1234 ... LastLast


Similar Threads
Thread Forum
System_service_exception and other BSoD. Please help.
Hey, my computer has been doing this for a while now, but it will go for bursts with it working. However lately the blue screens have become a lot more common and has made the computer just unusable. Attached are my dmp files. 77126
BSOD Crashes and Debugging
Solved BSOD - SYSTEM_SERVICE_EXCEPTION (ks.sys)
Fresh install of Win10 Pro and it's crashing quickly. I am guessing it has to be a driver that came with the MB since I haven't had time to install anything else. But, I have no idea which one. I'd be grateful for someone to look at the bug...
BSOD Crashes and Debugging
SYSTEM_SERVICE_EXCEPTION and other BSOD
Dear all, I am trying to identify which drivers are causing these crashes. Could anyone give me hand or explain the method to identify the bug and understand which driver is missing? I have posted here the relevant files. Microsoft OneDrive -...
BSOD Crashes and Debugging
BSOD System_Service_Exception. Please Help!
Hi, I'm looking to get some help a BSOD that just popped up again today. First, a little background. Specs: Intel Core i7-4790, EVGA GeForce GTX 950, Cooler Master HAF 912 - System Build - PCPartPicker I built this machine about 3 weeks...
BSOD Crashes and Debugging
BSOD System_Service_Exception (3b)
Been getting this particular BSOD on a near constant basis when running high'ish memory dependent games. After a fair amount of trying to fix it up with sfc, driver verifier and removing near anything I can think of that caused the bug, based on...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:54.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums