BSOD CLOCK_WATCHDOG_TIMEOUT on New PC Build

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  1. zbook
    Posts : 42,393
    windows 10 professional version 1607 build 14393.969 64 bit
       New #61

    You'r welcome,
    Reset bios first. Then prime95.
    Confirm that memory dumps are working with whocrashed and file explorer.
    Please post these into the thread:
    whocrashed results for test dump
    file explorer to view the size of the memory dump
    memory dump share link
    new zip file
    BSOD - Posting Instructions - Windows 10 Forums

    Depending on the results of the prime95 plan to use windows driver verifier. Read these links when you have time:
    Microsoft Community
    Enable and Disable Driver Verifier in Windows 10 Windows 10 Performance Maintenance Tutorials
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  3. Spectrum
    Posts : 545
    seL4
       New #62

    How frequently are you getting bugchecks that are not caused by Whocrashed? The dump you just uploaded was a forced crash by WhoCrashed.
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  4. heyjaso
    Posts : 50
    Windows 10
    Thread Starter
       New #63

    Last crash was yesterday, but to be honest I have not been on the computer that much except to diagnose the crashes. :)

    Spectrum said:
    How frequently are you getting bugchecks that are not caused by Whocrashed? The dump you just uploaded was a forced crash by WhoCrashed.
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  6. heyjaso
    Posts : 50
    Windows 10
    Thread Starter
       New #64

    I'm getting started on the Prime95 test but one think I couldn't answer for myself with any certainty was whether or not the system was overclocked (you had asked me to make sure it was not.) I installed the Intel Extreme Tuning Utility not to overclock but to see what it could tell me about the current state of the system in a way that I could understand. Here is a snapshot of the the Basic screen without me having touched anything. Is there anything in here I should change?


    Attachment 150781
    Last edited by heyjaso; 28 Aug 2017 at 11:31.
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  7. heyjaso
    Posts : 50
    Windows 10
    Thread Starter
       New #65

    I started the Prime95 test but got skittish after a couple of minutes when I saw temps around 90C. See attached. Is there a recommended temperature for my i7-7700k where if it gets there, I should stop testing?

    Edited to add that Googling tells me that some temps under stress on this CPU can get up to around 100C so maybe I shouldn't be so concerned?

    Attachment 150803
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  8. zbook
    Posts : 42,393
    windows 10 professional version 1607 build 14393.969 64 bit
       New #66

    The temperature threshold per this link is 80 degrees C:

    I7-7700k safe temps - [Solved] - CPUs - Toms Hardware

    It's possible that there are multiple sources so whatever you have found please post into the link.

    Ideal testing is > or = to 3 hours.
    The minimum is 45 minutes.
    The longer the test the better the testing conditions and the more useful the results.
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  9. heyjaso
    Posts : 50
    Windows 10
    Thread Starter
       New #67

    I saw this thread stating that max is 100C.

    I7 7700k safe temps - [Solved] - CPUs - Toms Hardware

    This one mentions typical operating ranges at 80-85C getting hot, but Prime95 is certainly not a normal temp range :)

    Safe 100% Usage temps for 7700k - [Solved] - Overclocking

    Overall I think it will be okay at 90C (max I saw in my test) for awhile, with a close eye on it.
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  10. zbook
    Posts : 42,393
    windows 10 professional version 1607 build 14393.969 64 bit
       New #68

    Okay.
    If there are bsod using prime 95 we will debug them.
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  12. heyjaso
    Posts : 50
    Windows 10
    Thread Starter
       New #69

    After running for several days with no crashes, just experienced another CLOCK_WATCHDOG_TIMEOUT BSOD while browsing Youtube.

    Link to the compressed ZIP is here (3.8GB compressed to 42megs?! Is that even possible?)

    Memory Dump 9-2.zip - Google Drive


    The Whocrashed analysis says:

    On Sat 9/2/2017 9:09:22 PM your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: Unknown (0xFFFFE70077D59180)
    Bugcheck code: 0x101 (0x18, 0x0, 0xFFFFE70077D59180, 0x7)
    Error: CLOCK_WATCHDOG_TIMEOUT
    Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
    A third party driver was identified as the probable root cause of this system error.
    Google query: CLOCK_WATCHDOG_TIMEOUT
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  13. heyjaso
    Posts : 50
    Windows 10
    Thread Starter
       New #70

    Another crash, five minutes after that last post, doing the same thing (Youtube). Link to the memory.dmp at:

    Second Crash 9-2.zip - Google Drive

    Whocrashed analysis doesn't look like it changed from the last time I ran it, but I did analyze after this crash as well:

    On Sat 9/2/2017 9:09:22 PM your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: Unknown (0xFFFFE70077D59180)
    Bugcheck code: 0x101 (0x18, 0x0, 0xFFFFE70077D59180, 0x7)
    Error: CLOCK_WATCHDOG_TIMEOUT
    Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
    A third party driver was identified as the probable root cause of this system error.
    Google query: CLOCK_WATCHDOG_TIMEOUT
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