WATCHDOG VIOLATION while i play any kind of videos youtube netflix,etc

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  1. Posts : 38,336
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi WhiteFang ,

    Welcome to Ten Forums.

    There were 8 bsod mini dump files debugged.
    The results displayed 3 misbehaving drivers.
    All drivers were hardware drivers.

    Open administrative command prompt and type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan

    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) Run memtest86+ version 5.01 for at least 8 passes.
    This may take many hours so plan to run it overnight.
    Memtest86+ - Advanced Memory Diagnostic Tool
    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Testing is not done by time but by passes.
    The more passes the better.
    There is a high incidence of false negatives if there are less than 8 passes.
    A false negative is a pass when there is Malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ takes approximately 1 - 2 hours / GB RAM
    If there is just 1 error that is a fail and testing can be aborted.
    Then test just 1 RAM module at a time in the same DIMM for 8 or more passes.
    Again the more passes the better.
    If the RAM passes when tested together and fails when tested separately then test another DIMM with 1 RAM for 8 passes and post the results into the thread. This will help differentiate RAM from DIMM / Motherboard problems.

    Microsoft Community
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials

    5) Open the Asus website > enter the computer's serial or product number and the operating system > view all available drivers.
    a) locate drivers for rtwlane.sys
    Look for drivers older than 2017, either 2015 or 2016
    You may need to change the operating system to windows 7.0 or 8.1 to find older drivers.
    When you find all of the available drivers use the Microsoft snipping tool or print screen/paint or a camera to post images into the thread.
    Also view available drivers on the Realtek website for your computer's configuration: Realtek
    We have see a lot of bsod related to Realtek rtwlane.sys drivers in Asus laptops. So far the solution has been to roll back drivers.
    The driver that is currently installed is a 2017 driver.

    These links display the method to roll back a driver.
    For your computer it will be the Realtek rtwlane.sys

    Recent roll backs for RTWLANE
    BSOD with stopcode DPC_WATCHDOG_VIOLATION, bug check error 0x00000133 Solved - Windows 10 Forums
    Method for roll back: BSOD, everytime i watch videos on youtube, DPC watchdog violation - Windows 10 Forums

    b) locate drivers for Nvidia graphics: nvlddmkm+0x1e6d50[/CODE]
    c) locate drivers for Asus Touch service: AsusPTPFilter.sys

    6) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.

    The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.

    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.

    Official Display Driver Uninstaller DDU Download

    Display Driver Uninstaller Download version

    Display Driver Uninstaller: How to use - Windows 7 Help Forums


    7) Use device manager to unstall the Asus touch service: AsusPTPFilter.sys
    Reinstall from the Asus website,

    AsusPTPDrv   ASUS Touch Service     ASUS Touch Service     Kernel        Manual     Running    OK         TRUE        FALSE        4,096             61,440      0          19/03/2016 02:32:03    C:\WINDOWS\system32\drivers\AsusPTPFilter.sys    4,096
    BugCheck 1000007E, {ffffffffc0000005, fffff803934c57c4, ffffb380a9539fb8, ffffb380a9539800}*** WARNING: Unable to verify timestamp for AsusPTPFilter.sys*** ERROR: Module load completed but symbols could not be loaded for AsusPTPFilter.sys*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption
    BugCheck 133, {0, 501, 500, fffff8036e274348}*** WARNING: Unable to verify timestamp for rtwlane.sys*** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
    Probably caused by : rtwlane.sys ( rtwlane+30918 )

    RTWlanE      Realtek Wireless LAN 8 Realtek Wireless LAN 8 Kernel        Manual     Running    OK         TRUE        FALSE        4,096             3,551,232   0          18/05/2017 03:17:33    C:\WINDOWS\system32\drivers\rtwlane.sys          8,192
    rtwlane.sys Realtek PCI-E Wireless LAN NIC NDIS Driver

    ffffae80`f50aa748  fffff802`62f56d50Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvami.inf_amd64_62e8f88c97b34401\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x1e6d50

    nvlddmkm.sys nVidia Video drivers
    Get from OEM for laptops

    Name    [00000001] Realtek RTL8723BE Wireless LAN 802.11n PCI-E NICAdapter Type    Ethernet 802.3
    Product Type    Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
    Installed    Yes
    PNP Device ID    PCI\VEN_10EC&DEV_B723&SUBSYS_172311AD&REV_00\0023B7FEFF4CE00000
    Last Reset    20/08/2017 21:52
    Index    1
    Service Name    RTWlanE
    IP Address, fe80::e01f:750b:8acf:7988
    IP Subnet, 64
    Default IP Gateway
    DHCP Enabled    Yes
    DHCP Server
    DHCP Lease Expires    21/08/2017 00:53
    DHCP Lease Obtained    20/08/2017 23:53
    MAC Address    ‪54:8C:A0:00:96:0D‬
    I/O Port    0x0000C000-0x0000C0FF
    Memory Address    0xDF100000-0xDF103FFF
    IRQ Channel    IRQ 4294967290
    Driver    c:\windows\system32\drivers\rtwlane.sys (2023.55.415.2017, 6.50 MB (6,813,664 bytes), 19/05/2017 03:10)
    Last edited by zbook; 20 Aug 2017 at 22:23.
      My Computer

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