New
#21
The logs are in a foreign language and cannot be scanned or read. If possible please change the default language to English so that the logs can be troubleshooted.
Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
Looks like you can't use the iGPU, there is no port in the back to use it.
Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
- CPU
- Mainboard
- Memory
- SPD*
- Graphics
*SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each stick.
Please post each screenshot in your next reply/replies.
There it goes, the new logs in english (i hope they are in english) and the screenshots of CPU-Z
Open administrative command prompt and type or copy and paste: slmgr /dlv
Please post an image of the result into the thread.
As it doesn't look like Office is installed, it would appear that Windows is counterfeit.
Rule 4
No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
One of the main reasons for this is that the act of pirating software will inevitably change the working of software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.