Windows 10: Windows 10 started crashing with no changes to PC

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  1. Posts : 13,527
    Windows 10 Pro
       20 Aug 2017 #11

    I have several times seen up to date IRST drivers cause many issues, but then, reading the web it turns out to be quite a pain in the ass in the past.

    mdgudger, please follow the instructions of spectrum carefully.
    Enter chkdsk C: /r in an admin command prompt, or admin powershell and press Y when asked to schedule the task on reboot.
    See below screenshot
    Attachment 149703
      My ComputersSystem Spec

  2. Posts : 10
    Windows 10 Home 64bit
    Thread Starter
       20 Aug 2017 #12

    Latest chkdsk

    Attachment 149721

    Experienced 2 BSOD while trying to type this post.
      My ComputerSystem Spec

  3. Posts : 10
    Windows 10 Home 64bit
    Thread Starter
       20 Aug 2017 #13


    Attachment 149723

    I have noticed queenscreek showing up a lot.
      My ComputerSystem Spec

  4. Posts : 13,527
    Windows 10 Pro
       20 Aug 2017 #14

    Upload a new zip from the dm log collector please.
      My ComputersSystem Spec

  5. Posts : 10
    Windows 10 Home 64bit
    Thread Starter
       20 Aug 2017 #15
      My ComputerSystem Spec

  6. Posts : 13,527
    Windows 10 Pro
       20 Aug 2017 #16

    Did you perform a clean install while troubleshooting today?
      Log Name: System
      Source: Microsoft-Windows-Eventlog
      Date: 2017-08-20T11:44:48.294
      Event ID: 104
      Task: Log clear
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-21-3239977912-639025463-2390771730-1001
      User Name: DESKTOP-S5C99HP\Michael
      Computer: DESKTOP-S5C99HP
    The System log file was cleared.
      My ComputersSystem Spec

  7. Posts : 10
    Windows 10 Home 64bit
    Thread Starter
       20 Aug 2017 #17

    No reinstall. Only ran chkdsk.
      My ComputerSystem Spec

  8.    20 Aug 2017 #18

    We'll want to rule out some hardware issues, could you please run memtest86+ for 12+ hours and then post a picture (camera or phone) of your screen. Doing this overnight is generally what most people prefer.

    If any errors occur we'll know it is an issue with your RAM, and you'll want to remove all but one DIMM (stick) and then test them 1 by 1 in the first slot.

    Follow this tutorial, if anything seems unclear or confusing you're more than welcome to ask us for clarification.

    MemTest86+ - Test RAM Windows 10 BSOD Tutorials
      My ComputerSystem Spec

  9. Posts : 13,527
    Windows 10 Pro
       20 Aug 2017 #19

    Please note, memtest86+ could take 24h to reach 8 or more passes with 16GB.
      My ComputersSystem Spec

  10. Posts : 10
    Windows 10 Home 64bit
    Thread Starter
       20 Aug 2017 #20

    I will start the mem test and let it run until tomorrow night. Something that seems strange to me is that I can use the computer for hours with no problems then if I open Firefox, it will crash after a few minutes. I have been using Chrome and it only crashed the two times today.
    Thanks again!
      My ComputerSystem Spec

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