windows freeze DELL XPS15

zbook said:

Please post an updated zip:

Attachment 160784

zbook said:

Please post an updated zip:
BSOD - Posting Instructions - Windows 10 Forums

Check google for maximum temperatures for each:
Intel(R) Core(TM) i5-6300HQ CPU
NVIDIA GeForce GTX 960M

...so i should just stare at HWMonitor for 180min while Prime95 runs? Is that what people typically do when they run a test like this?

There are some people that have let Prime95 run overnight.
The amount of monitoring is up to the test user.
It is important to monitor the computer to be able to abort testing if there are any problems with temperatures.

1) In the left lower corner search type system > open system control panel > on the left pane click advanced system settings > on the advanced tab click settings in startup and recovery > post an image into the thread.

2) Open device manager > click view > show hidden devices > expand all rows > look for any yellow triangles with black exclamation marks > post images into the thread for any that display this icon. If none are found please comment in the thread.

zbook said:

1) In the left lower corner search type system > open system control panel > on the left pane click advanced system settings > on the advanced tab click settings in startup and recovery > post an image into the thread.

see post #48...settings are the same as in the image posted there...except auto restart is unchecked now.

zbook said:

2) Open device manager > click view > show hidden devices > expand all rows > look for any yellow triangles with black exclamation marks > post images into the thread for any that display this icon. If none are found please comment in the thread.

i saw no yellow triangles.

zbook said:

3) Run Prime95 - Stress Test Your CPU

Which type of test in Prime95 do you recommend I run?

There are no mini dump files in the zip.
On an earlier date you had created a test dump using Whocrashed.
Using file explorer please find the memory dump file and post it into the thread using a one drive or drop box share link:
memory dump file: %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP

For Prime95 there should be a choice: Just Stress Testing or automatic method.
See section: use for stress testing: Prime95 - Wikipedia

zbook said:

There are no mini dump files in the zip.
On an earlier date you had created a test dump using Whocrashed.
Using file explorer please find the memory dump file and post it into the thread using a one drive or drop box share link:
memory dump file: %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP

For Prime95 there should be a choice: Just Stress Testing or automatic method.
See section: use for stress testing: Prime95 - Wikipedia

When I launch Prime95 it asks me which "torture test" to run: "small FFTs", "in-place large FFTs", "blend" or "Custom". Which is the one I should run?

dump file created today:
MEMORY.DMP - Google Drive

zbook said:

In the left lower corner search type: clean > open disk cleanup > click ok > for the files to delete section use the scroll bar and post images into the thread.

Attachment 160988Attachment 160989Attachment 160990

zbook said:

Please post an updated DM log collector:

In order to perform stress testing you must monitor: temperature, display artifacts, freezing, etc.

1) For all tests please record maximum temperatures and test duration.

2) And for all test please post images of the test results into the thread.

I ran Prime95 for 4 hours. During that time the computer did not malfunction or freeze.
Attachment 161048Attachment 161049