Page 8 of 10 FirstFirst ... 678910 LastLast
  1.    05 Oct 2017 #71
    Join Date : Sep 2014
    DFW Area
    Posts : 439
    Windows 8&10

    In the prior post you show an error which seems to be related to Windows Defender. If that is the case, I have never had a problem with Windows Defender having problems or causing problems. I am attaching specifics on my current version so you can check what you have. Any time you manually check for updates you should see the Defender update being downloaded or installed in some manner.

    As far as the other situation, you say it only happens with Chrome. If you reboot your system and do not open Chrome, the system works fine? I will check your files and report back if I see anything definite.

    Click image for larger version. 

Name:	DefenderVersion.JPG 
Views:	1 
Size:	46.7 KB 
ID:	156616
      My ComputerSystem Spec
  2.    06 Oct 2017 #72
    Join Date : Aug 2017
    Posts : 51
    windows 10
    Thread Starter

    Quote Originally Posted by Saltgrass View Post
    In the prior post you show an error which seems to be related to Windows Defender....
    Here is what I currently am running:
    Click image for larger version. 

Name:	vir.png 
Views:	34 
Size:	13.4 KB 
ID:	156733

    Quote Originally Posted by Saltgrass View Post
    As far as the other situation, you say it only happens with Chrome. If you reboot your system and do not open Chrome, the system works fine? I will check your files and report back if I see anything definite
    Chrome is not always running when the freeze happens. If I said that earlier I misspoke. It happens at random times.

    Thanks for your input.
      My ComputerSystem Spec
  3.    06 Oct 2017 #73
    Join Date : Sep 2014
    DFW Area
    Posts : 439
    Windows 8&10

    There was not a recent dump file in your last file list, any chance of getting one? I can't do much with all those text files but I did check for a problem device listed and there was none show.
      My ComputerSystem Spec
  4.    06 Oct 2017 #74
    Join Date : Sep 2014
    DFW Area
    Posts : 439
    Windows 8&10

    You may want to check this. I was looking at your event log and saw quite a few warnings like:

    The application \Device\HarddiskVolume6\Windows\System32\svchost.exe with process id 2924 stopped the removal or ejection for the device PCI\VEN_8086&DEV_A118&SUBSYS_06E41028&REV_F1\3&11583659&0&E8.

    The Hardware ID seems to point to a PCIe Express Root Port - A118. On my system the M.2 SSD is connected but open Device Manager, and set it to see Device by Connection.

    Then expand the ACPI section and drop down to the PCI Express Root Complex. If you see a line ending in PCI Express Root Port -A118, expand it and see what it connected to that port.

    Knowing what that device is may help find a cause.
      My ComputerSystem Spec
  5.    07 Oct 2017 #75
    Join Date : Aug 2017
    Posts : 51
    windows 10
    Thread Starter

    Quote Originally Posted by Saltgrass View Post
    Knowing what that device is may help find a cause.
    See attached image...

    The 950 PRO is my system drive. Windows and all my applications are installed on it.

    Click image for larger version. 

Name:	a118.png 
Views:	1 
Size:	168.3 KB 
ID:	156978
      My ComputerSystem Spec
  6.    07 Oct 2017 #76
    Join Date : Sep 2014
    DFW Area
    Posts : 439
    Windows 8&10

    You need to understand, from here forward I am basically guessing as to what is going on. So, with that in mind, some questions.

    Are you using the Samsung driver for the drive and any firmware updates available for it?

    It shows Volume 6 in the warning which is fairly far down the drive unless you have another drive which also has some partitions. If you have another drive, have you tried disconnecting it? If you only have the one drive, maybe a picture of the Disk Management window would help.

    If the warnings are correct, I don't know why some svchost would be trying to disconnect the drive. Are there any other entries in the Event Viewer about the time you get the warning messages?

    You do have the latest Bios and chipset drivers for the system?

    I have several Dell systems running a 960 Pro in the NVMe mode and none of them seem to show such warnings. The 950 Pro is the earlier version of the drive which may have some impact.
      My ComputerSystem Spec
  7.    07 Oct 2017 #77
    Join Date : Aug 2017
    Posts : 51
    windows 10
    Thread Starter

    Quote Originally Posted by Saltgrass View Post
    . So, with that in mind, some questions.
    Are you using the Samsung driver for the drive and any firmware updates available for it?
    Driver is the latest. How do I find out the firmware version I am running?

    Quote Originally Posted by Saltgrass View Post
    It shows Volume 6 in the warning which is fairly far down the drive unless you have another drive which also has some partitions. If you have another drive, have you tried disconnecting it? If you only have the one drive, maybe a picture of the Disk Management window would help.
    I have the main system drive [C] with no partitions. [D] has my data on it and has one partition [E].
    Click image for larger version. 

Name:	disk.png 
Views:	4 
Size:	120.0 KB 
ID:	156984

    Quote Originally Posted by Saltgrass View Post
    If the warnings are correct, I don't know why some svchost would be trying to disconnect the drive. Are there any other entries in the Event Viewer about the time you get the warning messages?
    You are referring to event id 225. It looks like those occurred when I manually updated my operating system (see post #61).

    Quote Originally Posted by Saltgrass View Post
    You do have the latest Bios and chipset drivers for the system?
    I will check and update if not the latest.

    Thanks
      My ComputerSystem Spec
  8.    4 Weeks Ago #78
    Join Date : Aug 2017
    Posts : 51
    windows 10
    Thread Starter

    Quote Originally Posted by carl pilkington View Post
    Driver is the latest. How do I find out the firmware version I am running?


    Click image for larger version. 

Name:	disk.png 
Views:	4 
Size:	120.0 KB 
ID:	156984
    Does it matter that my system disc is "Disc 1" and my data disc is "Disc 0" ?
      My ComputerSystem Spec
  9.    4 Weeks Ago #79
    Join Date : Nov 2013
    Houston
    Posts : 2,094
    3-Win-7Prox64 2-Win10Prox64

    Hi,
    Not really
    You can look in your bios and see if the data disk is first in line to boot too.
      My ComputersSystem Spec
  10.    3 Weeks Ago #80
    Join Date : Aug 2017
    Posts : 51
    windows 10
    Thread Starter

    ...Event Viewer does not show any entries which correspond to my freeze, and I can not get a Crash Dump file to be created during the freeze either. Is there any other diagnostic tool which would show me exactly what is happening as the freeze occurs?
      My ComputerSystem Spec

 
Page 8 of 10 FirstFirst ... 678910 LastLast


Similar Threads
Thread Forum
Is it a trustworthy product Dell XPS15 ?
There were issues with (suspected to be) graphics. I am on the look out for a laptop for the purposes of photography photo editing. Regular visitors to this forum I felt will have better idea on the reliability of above laptop(I thought). Or...
Chillout Room
Realtek Audio On Dell Desktop Motherboard (Dell 8900 System)
Hello, I have a new Dell 8900 series desktop. (64 bit) Apparently has Realtek integrated audio on the Motherboard. The audio works fine, but the program that gives the user, me, options for adjusting the audio is really poor. ...
Drivers and Hardware
Dell XPS 13: Freezes on Dell logo on restart, but boots from cold fine
Morning - we just bought (our second) XPS 13 which I did a clean install of Windows 10 on (to claim back as much disk space as possible). All okay, except when selecting 'Restart' from the 'Start Button/Power', the computer freezes on the Dell logo,...
Installation and Upgrade
Dell Backup and Recovery Manager does not recognize my Dell
After the upgrade to Win 10 Pro from Win 7 Pro, my Dell Backup and Recovery Manager gives me an error message basically saying it does not recognize my Dell . Dell support suggested I contact Microsoft support as this new problem is due to the Win...
Backup and Restore
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:41.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums