Windows 10: Pc keeps restarting after initial start up


  1. Posts : 1
    Windows 10 Pro 64 Bit
       16 Aug 2017 #1

    Pc keeps restarting after initial start up


    My Lenovo G50 which runs Windows 10 Pro 64 Bit version keeps restarting itself right after it's initial startup. A message pops up with a blue background that says Driver IRQL Not less or equal
    What failed:ndistpr64.sys
    Someone please help
      My ComputerSystem Spec

  2.    16 Aug 2017 #2

    Attention:

    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
      My ComputerSystem Spec


  3. Posts : 3,479
    64bit Win 10 Pro ver 1803 Build 17134.165 and W10 Insider Build 17713
       16 Aug 2017 #3

    Hello tjpexcellence,

    Welcome to the TenForums :)

    I'm guessing that your PC does not stay on long enough for you to run the log collector as requested in the BSOD posting instructions. However, without the files it is difficult for us to troubleshoot.

    Try to start in safe mode with networking and see if you can complete the task.

    Boot into Safe Mode on Windows 10
      My ComputersSystem Spec

  4.   My ComputerSystem Spec


 

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