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#11
i deleted the drive before installing windows 10 from an ISO. the same W10 that was working before. Yes, saved all my files so could re-install once W10 was.
I had messed up the BIOS selection and had to reset the BIOS back to original and re-install W10.
i booted in all those ways you listed, but nothing worked. diagnostics didn't work.
i did not test the SSD. what['s the best way? CHDSK?
i had no malware.
computer is 6 months old.