1.    12 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 3
    Microsoft Windows 10 Pro. (15063)

    BSOD after replacing motherboard and processor


    Three months ago I replaced the motherboard and processor on my computerFor the 2 months, I've been having daily BSOD issues (sometimes twice a day, lately more often), which almost always occur when gaming with multiple programs/windows open, but has also occurred a couple times when just using the browser (different situations). After every such situation.I need to set the appropriate hard drive from which to start the system in UEFI
    The DM Log file is attached to this post.Please let me know if you need to provide any more information.Thanks for your help

    System Information:
    Computer name: SUPERKOMPUTERWindows version: Windows 10 , 10.0, build: 15063Windows dir: C:\WindowsHardware: H170-HD3 DDR3, Gigabyte Technology Co., Ltd., H170-HD3 DDR3-CFCPU: GenuineIntel Intel(R) Pentium(R) CPU G4560 @ 3.50GHz Intel586, level: 64 logical processors, active mask: 15RAM: 12842323968 bytes total
      My ComputerSystem Spec
  2.    12 Aug 2017 #2
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    The logs are in a foreign language and cannot be read. If possible please re-post using English as the default language so that the logs can be troubleshooted.
    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums


    Please fill in your system specs
    Please follow this tutorial and download the tool.
    The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.

    Windows 7 Help Forums

    PSU, cooling and other stuff are NOT mentioned in the tool.
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
      My ComputerSystem Spec
  3.    13 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 3
    Microsoft Windows 10 Pro. (15063)
    Thread Starter

    I added information about my computer and I send a new log file

    I will add information that after replacing the system I re-installed the system
      My ComputerSystem Spec
  4.    13 Aug 2017 #4
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi ugo21,

    Welcome to Ten Forums.

    There was corruption noted in the file system structure on the C: drive.
    Studies need to be performed on the drive and the RAM.

    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    4) Make sure that there is no over clocking while troubleshooting.

    Sometimes there are problems in the bios that produce bsod.

    5) To ensure that there are no improper bios settings please reset the bios.

    Sometimes there can be failure to boot after resetting the bios.

    6) So please make sure your files are backed up.

    7) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything

    8)And please create a restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings

    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    9) Run memtest86+ version 5.01 for at least 8 runs.
    This may take many hours so plan to run it overnight.Memtest86+ - Advanced Memory Diagnostic Tool
    There is 12 GB RAM.
    The memtest86+ to test 12 GB RAM will take approximately 1 - 2 Hrs /GB
    When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image of the results into the thread.
    Making 8 or more passes is critical as fewer passes have a high incidence of false negatives.
    A false negative is a pass with malfunctioning RAM.
    Only 1 error is a fail and testing can be aborted.
    Then test 1 RAM console at a time in the same DIMM for 8 or more passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    Microsoft Community
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials

    10) run one of the SMART tests on your drives:

    CrystalDiskInfo - Software - Crystal Dew World:
    Download Center - Crystal Dew World
    CrystalDiskMark - Software - Crystal Dew World
    Software - Crystal Dew World

    HD Tune: http://www.hdtune.com/

    Hard Disk Sentinel - HDD health and temperature monitoring: Hard Disk Sentinel - HDD health and temperature monitoring

    When the SMART test has completed open the Microsoft snipping tool and make images of the results to post into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    11) Open administrative command prompt and type: chkdsk /x /f /r
    This may take many hours so plan to run overnight.
    Please post the results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

    12) Run Sea tools for windows on your drive using SMART, short and long generic tests:

    How to use SeaTools for Windows
    http://www.seagate.com/support/downl...ls-win-master/
    How to use SeaTools for Windows
    http://www.seagate.com/support/downloads/seatools/
    Post an image of the results into the thread.

    13) Turn off Windows fast startup:


    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials






    Code:
    A corruption was discovered in the file system structure on volume C:.Dokładna istota uszkodzenia nie jest znana. Należy przeskanować struktury systemu plików w trybie online.
    Code:
    Event[7604]:  Log Name: System  Source: Ntfs  Date: 2017-08-12T13:01:16.029  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: ZARZĄDZANIE NT\SYSTEM  Computer: SUPERKOMPUTER  Description: A corruption was discovered in the file system structure on volume C:.
    Code:
    Windows failed fast startup with error status 0xC00000D4.
    Code:
    Event[7542]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-08-12T12:46:16.031  Event ID: 98  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: ZARZĄDZANIE NT\SYSTEM  Computer: SUPERKOMPUTER  Description: Volume C: (\Device\HarddiskVolume9) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Last edited by zbook; 13 Aug 2017 at 03:55.
      My ComputerSystem Spec
  5.    19 Aug 2017 #5
    Join Date : Aug 2017
    Posts : 3
    Microsoft Windows 10 Pro. (15063)
    Thread Starter

    Hey
    Thank you very much for helping to solve the problem.
    The cause was RAM.
      My ComputerSystem Spec
  6.    19 Aug 2017 #6
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    Great. Your welcome.
    There is more to do to get your computer fixed.
    So please perform the other steps above.
      My ComputerSystem Spec

 


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