IRQL_UNEXPECTED_VALUE surfing with FireFox

MIII · 12 Aug 2017

Since a week or two before the creators update, but 9 months since I first built the machine, I started to get a BSOD IRQL_UNEXPECTED_VALUE when general surfing with FireFox. Using Chrome I haven't yet experienced the issue. I refreshed Firefox but that did not help. I have all drivers up-to-date according to MSI Live update.

axe0 · 12 Aug 2017

Hi MIII,

Welcome to the 10forums :)

See if updating or reinstalling the Killer network drivers from MSI helps.

Code:

Name	[00000003] Killer E2400 Gigabit Ethernet Controller
Product Type	Killer E2400 Gigabit Ethernet Controller
Driver	c:\windows\system32\drivers\e2xw10x64.sys (9.0.0.42, 142.50 KB (145,920 bytes), 3/18/2017 4:56 PM)


1: kd> lmvm bwcW10x64
Browse full module list
start             end                 module name
fffff809`0c170000 fffff809`0c4d6000   bwcW10x64 T (no symbols)           
    Loaded symbol image file: bwcW10x64.sys
    Image path: bwcW10x64.sys
    Image name: bwcW10x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Sep 15 18:22:54 2016 (57DACADE)
    CheckSum:         000313BC
    ImageSize:        00366000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

MIII · 16 Aug 2017

I uninstalled the Killer Network drivers and Killer Network Manager suite. Then I reinstalled the network driver only. So far no more BSOD. Thank you for the help.