Dear all,
Since Creator update I have many BSOD. Not sure to what action it is linked.
Can somebody help (see file) please?
TY in advance.
Attachment 147994
The logs are in a foreign language and can not be scanned or read. If possible please use English as the default language and post a new zip so that the logs can be troubleshooted.
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Hello Elwoodch,
Your most recent mini-dump file indicates that the graphics driver may be causing problems.
Your graphics drivers are from 2015:Code:SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. FAULTING_IP: dxgmms1!VIDMM_GLOBAL::ProcessDeferredCommand+6c7 fffff809`a499cf57 41ff0f dec dword ptr [r15] ffffcc80`2c748f98 fffff809`a4dfee18*** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys atikmdag+0xdee18 ffffcc80`2c7499e8 fffff809`a119bb90*** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys atikmpag+0xbb90
atikmdag.sys Wed Nov 4 21:39:32 2015 (563A7B14)
atikmpag.sys Wed Nov 4 21:16:43 2015 (563A75BB)
Please update the AMD driver. The best way to do this is to uninstall everything of AMD using Display Driver Uninstaller and install newer drivers from your Graphics card manufacturer or from the AMD website.
There are a number of other drivers from Avast and Malwarebytes that may also be causing trouble but lets change one thing at a time and see if it makes a difference. If you still get problems please uninstall Avast and Malwarebytes and use Windows Defender while we continue troubleshooting.
Dear philc43
ty for your time and effort. I do appreciate your help.
I have done what is requested, and also uninstalled Avast and Malwarebyte (with Revo). Still have BSODs.
No newer driver however available for my AMD GC. I think this is normal for a 7 year old PC with a even older GC.
I think this creator update is a obsolescence gateway for too old stuff...
Maybe time to change my HW...
KR
Could you please upload the dump files for the subsequent crashes?
Hi ABaculus.
here is the last one.
Attachment 148165
kr
This latest error indicates you have driver verifier running - please turn this off and see if you continue to get errors.
The driver verifier caught a misbehaving driver for the Paragon Software.
You can uninstall or update the Paragon software to see if this helps but I am not sure that it is related to your previous BSOD events.Code:DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9) The IO manager has caught a misbehaving driver. Arguments: Arg1: 0000000000000226, An IRP dispatch handler has returned without passing down or completing this IRP, or someone forgot to return STATUS_PENDING. Arg2: fffff8074cea2ff0, The address in the driver's code where the error was detected. Arg3: ffffc40ec0ed6dc0, IRP address. Arg4: 0000000000000000 FAULTING_IP: UimBus+2ff0 fffff807`4cea2ff0 4883ec28 sub rsp,28h
Was the AMD driver updated before or after the latest bsod?
Please post an updated zip with msinfo32, dxdiag, event log, etc
This is right and surely the cause of last BSOD, I switch it off and now it seems fine.
I have reinstalled AMD drivers (still from 2015...), deinstalled Avast, reinstalled Malwarebyte pro and for 12 hours now without any BSOD.
Seems stable again. Maybe my old PC will survive few more years...
Thanks a lot to the community for your help. I do appreciate.
I will mark this thread as solved in few days if no more BSOD.
KR and greetings from Switzerland.
Please comment on what you did with the Paragon software?
Can you recall as to whether the AMD driver update was before or after the latest bsod?
Please post an updated zip:
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