Annoying issue BOSD

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  1. Posts : 161
    Windows 10
       #1

    Annoying issue BOSD


    My computer has a BOSD problem. I have run your tool and here are the two files it created. Every day or so I will hear a short buzz (1-second low volume) if I ignore it, within 5 minutes the computer will crash with a BOSD. It says: Driver_irql_not_less_or_equal

    Computer Specs: Dell XPS, 32GB ram 2T Hard Drive & 250GB SSD. Windows 10 Creator Edition.
    Thanks,
    Len

    Files attached: _zipit & TempAttachment 147506
      My Computer


  2. Posts : 38,349
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Please read posting instructions: BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  3. Posts : 161
    Windows 10
    Thread Starter
       #3

    I'm sorry, I thought I did it as described. The difference was that it didn't make a file with my computer name and date, instead the tool made two files, one, a folder called _zipit and the other a file called temp.
    Len
      My Computer


  4. Posts : 38,349
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    There is a security warning with the file that you posted.
    Please post a zip file as per the posting instructions.
      My Computer


  5. Posts : 161
    Windows 10
    Thread Starter
       #5

    Attachment 147661

    There wasn't an attach button, just one to insert image. Am I missing something?
      My Computer


  6. Posts : 38,349
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    It should be something similar to this once you activate the dm collector:
    14:18:07.48: Creating the archivedone14:18:07.48: Copying mini dump filesC:\Windows\minidump\042017-6437-01.dmp 1 file(s) copied.done14:18:07.78: generating dxdiag report (takes a while) 1 file(s) copied.done14:18:16.70: Copying host filesdone14:18:16.71: Creating sysinfo filedone14:18:19.60: Copying task listdone14:18:19.81: Getting driver listdone14:18:20.51: generating msinfo report

    The file collector has finished.All files have now been collected and are in a zipped folder on your desktopready for you to upload to the forum.Press any key to continue . . .

    Then there should be a zip file on the desktop.
    This file should not be a possible security threat file to anyone that attempts to view it.
      My Computer


  7. Posts : 161
    Windows 10
    Thread Starter
       #7

    Well, that is just what happened, just like in the instructional video. Is the file I attached, not actually attached?
    Len
      My Computer


  8. Posts : 161
    Windows 10
    Thread Starter
       #8

    OK, I re-downloaded the tool, ran it and here are the two files exactly as it created them.
    Attachment 147684Attachment 147683

    I hope this is right. - Len
      My Computer


  9. Posts : 161
    Windows 10
    Thread Starter
       #9

    Here they are again up-loaded individuallyAttachment 147685
      My Computer


  10. Posts : 38,349
    windows 10 professional version 1607 build 14393.969 64 bit
       #10
      My Computer


 
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