1.    06 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 2
    Windows 10 Pro

    BSOD random crashes, SYSTEM_SERVICE_EXCEPTION + MEMORY_CORRUPTION


    Alright so I've been having a number of BSOD crashes but the main one that keeps coming back deals with System_Service_Exception (luafv.sys). I've been to other forums and was directed here. From what I understand it has to do with some driver that's causing problems. Another BSOD I've encountered is Memory_Corruption (WmiPrvSE.exe). There is not one event that seems to cause this as it happens at anytime and not every time which is frustrating. I've tried to pinpoint the driver with no success and have also tried repairing windows in the case that there are corrupt files with SFC/scannow which found corrupt files but could not repair them. I also tried DISM in command prompt with no luck and in powershell which just froze on 96%. Tried to use a source IMG file which resulted in the source could not be found. In addition, I've done 2 fresh installs of windows with the same result. I am at the mercy of anyone. Please help I've also included A previous minidump file since windows deletes them after a while if that helps.
      My ComputerSystem Spec
  2.    06 Aug 2017 #2
    Join Date : Apr 2017
    Posts : 8,905
    windows 10 professional version 1607 build 14393.969 64 bit

    When you did fresh installs what did you mean?
    Did you delete partitions, format the drive, make an unallocated drive, install the operating system from a windows 10 iso?
    Restore
    reset save files
    reset remove files
    in place upgrade repair

    Follow the steps in this link to perform a clean install: Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials

    For the clean install make sure that you are not using a metered connection.

    The bios on the computer is BIOS Version/Date Award Software International, Inc. F10a, 1/24/2013
    Please check to see that this is the latest bios for the computer and update to the latest version.

    Reset the bios (make sure that there is no over clocking during the troubleshooting):

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
      My ComputerSystem Spec
  3.    06 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 2
    Windows 10 Pro
    Thread Starter

    The last fresh install I booted from a USB stick and deleted the partitions, formatted it, then installed. Once windows was installed I connected my secondary drives. Last time I checked on a bios update it said it was a beta bios so I figured I'd stay away from that. Should I update it? And if so would it even be worth it to pull the battery to reset CMOS or just update it then try and do a fresh install of windows?
      My ComputerSystem Spec
  4.    07 Aug 2017 #4
    Join Date : Apr 2017
    Posts : 8,905
    windows 10 professional version 1607 build 14393.969 64 bit

    The win dbg did not find a definitive misbehaving driver.
    Windows error reporting though did display 1 misbehaving driver.
    Please replace the Nvidia graphics driver.
    See below all of the Nvidia and additional troubleshooting steps.
    There were additional bsod in the windows error reporting so after fixing the Nvidia driver there will be steps to look for additional misbehaving drivers.




    1) Please make sure the bios is up to date.
    The information on the bios currently displays:
    BIOS Version/Date Award Software International, Inc. F10a, 1/24/2013

    2) back up files
    3) create an image of the drive using Macrium:
    Macrium Software | Your Image is Everything
    4) place the backup image on another drive
    5) create a brand new restore point
    6) reset the bios to stock (make sure there is no over clocking during the troubleshooting)
    See these links to reset the bios:

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings


    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow


    Once the bios is reset power on the computer and open administrative command prompt and type or copy and paste these commands:

    1) sfc /scannow


    2) dism /online /cleanup-image /restorehealth


    3) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    4) Windows failed fast startup > turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

    5) Run Memtest86+ version 5.01 for 8 or more passes.
    Use this link: Memtest86+ - Advanced Memory Diagnostic Tool
    There are other software companies that make software to test memory. Please use memtest86+
    Run memtest86+ version 5.01 for at least 8 passes.
    This may take many hours so plan to run it overnight.
    It may take 1 - 2 hours / GB RAM
    If there is just 1 error that is a fail and you can abort testing.
    Then test 1 RAM at a time in the same DIMM.
    For each test there must be at least 8 passes.
    The more passes the better.
    Less than 8 passes is wasting time and is an inadequate test.
    Testing will need to be repeated to get a satisfactory test.
    Testing less that 8 passes produces too high an incidence of false negatives.
    A false negative is a pass on the test with malfunctioning RAM.
    Memtest86+ - Advanced Memory Diagnostic Tool
    When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and then post the images of the results into the thread.


    https://answers.microsoft.com/en-us/...f-ecc7b7ff6461


    MemTest86+ - Test RAM Windows 10 BSOD Tutorials

    If the RAM testing passes plan to use windows driver verifier to find misbehaving drivers.
    Please read these link to understand how to use the tool:

    https://answers.microsoft.com/en-us/...d-e95ee5d8669d

    https://answers.microsoft.com/en-us/...3-c48669e4c983

    Enable and Disable Driver Verifier in Windows 10 Windows 10 Performance Maintenance Tutorials



    6) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.

    The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.


    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.


    Official Display Driver Uninstaller DDU Download


    Display Driver Uninstaller Download version 17.0.7.2


    Display Driver Uninstaller: How to use - Windows 7 Help Forums[2]=Hardware%20and%20Drivers


    7) Whenever there is a new bsod please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums







    Code:
    Windows failed fast startup with error status 0xC0000411.

    Code:
    8/6/2017 1:23 AM    Windows Error Reporting    Fault bucket AV_nvlddmkm!_tmrInsertCallbackInList, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 35952482-7640-494a-9830-038b3cdcdb7e
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80c30f83fe3
    P4: ffffa10077121ef8
    P5: ffffa10077121740
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\080517-6468-02.dmp
    \\?\C:\Windows\Temp\WER-7718-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2BF2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C01.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C41.tmp.txt
    \\?\C:\Windows\Temp\WERE2C0.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_a13f2f58e13b80ada5d44322a1c972d70a911fa_00000000_cab_13a8e678
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 0ed2f009-5540-4e9f-b663-f0430a3bb055
    Report Status: 268435456
    Hashed bucket:
    Code:
    8/5/2017 4:09 AM    Application Error    Faulting application name: NVIDIA GeForce Experience.exe, version: 59.3071.1634.2, time stamp: 0x5978c880
    Faulting module name: libcef.dll, version: 3.3071.1634.0, time stamp: 0x59498c26
    Exception code: 0xc0000005
    Fault offset: 0x009feaa2
    Faulting process id: 0x1078
    Faulting application start time: 0x01d30d9d6fe13b0e
    Faulting application path: C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe
    Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\libcef.dll
    Report Id: 70c2cdfb-d0d8-4416-84b9-99cd99788e7c
    Faulting package full name: 
    Faulting package-relative application ID:
    Code:
    8/6/2017 1:35 AM    Application Error    Faulting application name: setup.exe_NVIDIA Install Application, version: 2.1002.251.2116, time stamp: 0x591961f8
    Faulting module name: NVI2.DLL, version: 2.1002.251.2154, time stamp: 0x594b7bf5
    Exception code: 0x40000015
    Fault offset: 0x0028235d
    Faulting process id: 0xcec
    Faulting application start time: 0x01d30e53d0fa49fd
    Faulting application path: C:\Users\oNe8s\AppData\Local\Temp\ddedd19e-b742-4297-912c-b6652eaa97f0\setup.exe
    Faulting module path: C:\Program Files\NVIDIA Corporation\Installer2\CoreTemp.{76B8092B-FFC0-423A-B9B1-B6A6A51C8587}\NVI2.DLL
    Report Id: a988b279-a125-460a-a60d-053e1f003d37
    Faulting package full name: 
    Faulting package-relative application ID:8/6/2017 1:34 AM    Application Error    Faulting application name: setup.exe_NVIDIA Install Application, version: 2.1002.251.2116, time stamp: 0x591961f8
    Faulting module name: NVI2.DLL_unloaded, version: 2.1002.251.2116, time stamp: 0x59196322
    Exception code: 0xc0000005
    Fault offset: 0x0027d1ce
    Faulting process id: 0x2294
    Faulting application start time: 0x01d30e540d23264f
    Faulting application path: C:\Users\oNe8s\AppData\Local\Temp\3c0f2c57-39c3-4b0a-bf24-719ab4a71d3d\setup.exe
    Faulting module path: NVI2.DLL
    Report Id: 9b7e4710-6c1c-473b-9fe6-f2c8ee161b91
    Faulting package full name: 
    Faulting package-relative application ID:
    8/6/2017 1:33 AM    Application Error    Faulting application name: setup.exe_NVIDIA Install Application, version: 2.1002.251.2116, time stamp: 0x591961f8
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process id: 0x2294
    Faulting application start time: 0x01d30e540d23264f
    Faulting application path: C:\Users\oNe8s\AppData\Local\Temp\3c0f2c57-39c3-4b0a-bf24-719ab4a71d3d\setup.exe
    Faulting module path: unknown
    Report Id: 6467b035-7831-482b-9ae4-9de4ddb7117c
    Faulting package full name: 
    Faulting package-relative application ID:
    Code:
    8/6/2017 4:03 PM    Windows Error Reporting    Fault bucket IP_MISALIGNED_luafv.sys, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 115dacc6-2c7c-4192-9d87-d043ad2c0d0f
    
    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff805f96fd138
    P4: ffffc8800501fb40
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\080617-6609-01.dmp
    \\?\C:\Windows\Temp\WER-8843-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2E14.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2E24.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2E35.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_7e9b7f277fcd23a1cb34b12af94fa82c64e0cf_00000000_cab_13548637
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 8f2d0083-04a8-481b-84d3-736183728c21
    Report Status: 268435456
    Hashed bucket:8/6/2017 1:23 AM    Windows Error Reporting    Fault bucket IP_MISALIGNED_luafv.sys, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 422a4b66-9f30-4c0c-b6e1-6d55106c1c3d
    
    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff8002e99d138
    P4: ffffcb80914a3540
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\080517-6453-01.dmp
    \\?\C:\Windows\Temp\WER-8734-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3316.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3325.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3336.tmp.txt
    \\?\C:\Windows\Temp\WER58BF.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_dda555d42cdd8466ddeaaa47b3be8287787429f_00000000_cab_13a85b10
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 58842e4b-74e5-4043-83fe-4b9707a5c825
    Report Status: 268435456
    Hashed bucket:
    Last edited by zbook; 07 Aug 2017 at 01:55.
      My ComputerSystem Spec

 


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