1.    06 Aug 2017 #1
    Join Date : May 2017
    Posts : 4
    Windows 10

    Multiple BSOD while using OBS Studio


    Hello,

    I attached the DMP files to this. My computer has been BSOD multiple times they seem to be all different. It only seems to happen when using OBS Studio's to live stream to youtube. Please take a look and let me know what drivers are causing this.

    Thanks
      My ComputerSystem Spec
  2.    07 Aug 2017 #2
    Join Date : Apr 2017
    Posts : 8,545
    windows 10 professional version 1607 build 14393.969 64 bit

    There were multiple bsod mini dump files debugged.
    There were 2 misbehaving drivers identified
    Windows failed fast startup.
    There were a lot of retired blocks seen in the event logs.
    The bios is 6 years old.


    Open administrative command prompt and type or copy and paste:


    1) sfc /scannow


    2) dism /online /cleanup-image /restorehealth


    3) chkdsk /scan


    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) Sometimes there are problems in the bios that produce bsod.

    The bios in your computer: BIOS Version/Date American Megatrends Inc. 0810, 9/28/2011


    6) Please check to see if this is the most up to date version.


    7) To ensure that there are no improper bios settings please reset the bios.


    Sometimes there can be failure to boot after resetting the bios.

    8) So please make sure your files are backed up.

    9) Please make a backup image with Macrium:


    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything


    10) And please create a restore point.


    How to Clear Your Computers CMOS to Reset BIOS Settings:


    How to Clear Your Computers CMOS to Reset BIOS Settings


    3 Ways to Reset Your BIOS - wikiHow:


    3 Ways to Reset Your BIOS - wikiHow


    11) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.

    The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.


    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.


    Official Display Driver Uninstaller DDU Download


    Display Driver Uninstaller Download version 17.0.7.2


    Display Driver Uninstaller: How to use - Windows 7 Help Forums[2]=Hardware%20and%20Drivers


    12) Uninstall and reinstall: Realtek driver: rt640x64.sys
    https://answers.microsoft.com/en-us/...=1436753520149


    13) Turn off Windows fast startup:


    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

    14) Run HDTune on all drives
    to check the health,scan for errors, no quick scan but full scan
    run a benchmark.


    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    15) Run Sea tools for windows on your drive using SMART, short and long generic tests:


    How to use SeaTools for Windows
    http://www.seagate.com/support/downl...ls-win-master/
    How to use SeaTools for Windows
    http://www.seagate.com/support/downloads/seatools/



    Code:
    ffffc200`dedc18d8  fffff801`a9ed6c29Unable to load image \SystemRoot\System32\drivers\rt640x64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for rt640x64.sys*** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys rt640x64+0x16c29
    Code:
    rt640x64     Realtek RT640 NT Drive Realtek RT640 NT Drive Kernel        Manual     Running    OK         TRUE        FALSE        0                 581,632     0          10/5/2016 9:32:55 AM   C:\WINDOWS\system32\drivers\rt640x64.sys         4,096

    Code:
    ffffc200`dedc1148  fffff801`aaa2bc73Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_1854074a80c04de8\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x9bc73
    Code:
    Windows failed fast startup with error status 0xC0000001.
    rt640x64.sys Realtek NICDRV 8169 PCIe GBE Family Controller driver http://www.realtek.com.tw/downloads/...&GetDown=false

    nvlddmkm.sys nVidia Video drivers http://www.nvidia.com/Download/index.aspx
    Get from OEM for laptops
      My ComputerSystem Spec

 


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