BSOD Page fault in nonpaged area (uTorrent)

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  1. AMGbenz300
    Posts : 16
    Windows 10
    Thread Starter
       New #11

    Thanks! Im going to see if the issue persists or if there is another set of issues. I will get back at you in 10+ minutes with the results. If everything is ok, i will mark as solved and not reply.

    Thanks again!
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  3. AMGbenz300
    Posts : 16
    Windows 10
    Thread Starter
       New #12

    Update: Ok so im still getting BSOD but the error is different.

    Stop code: SYSTEM THREAD EXCEPTION NOT HANDLED

    What failed: bcmwl63a.sys
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  4. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #13

    Please post an updated zip: BSOD - Posting Instructions - Windows 10 Forums
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  6. AMGbenz300
    Posts : 16
    Windows 10
    Thread Starter
       New #14

    Heres the ZIP file
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  7. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #15

    The bsod reporting was seen in the logs but the last bsod mini dump in the zip was from 8/8/2017.
    The windows error reporting displayed bcmwl63a as the source of the bsod.
    And this is consistent with your post #12.
    There were multiple bcmwl63a on 8/9/2017
    The driver was last updated on 06/01/2015
    Post #7 > #1 from 2 days ago had information on how to update this driver.
    The bsod have been recurrent and the driver information indicates that it was not yet upgraded.
    Please upgrade this driver.


    Code:
    BCM43XX      Broadcom 802.11 Networ Broadcom 802.11 Networ Kernel        Manual     Stopped    OK         FALSE       FALSE        4,096             4,243,456   0          2015-12-30 9:47:38 PM  C:\WINDOWS\system32\DRIVERS\bcmwl63a.sys         4,096

    bcmwl63a.sys Broadcom 802.11 Network Adapter wireless driver OEM - no wireless drivers available at
    http://www.broadcom.com/support/


    Code:
    Name	[00000002] Broadcom 802.11n Network AdapterAdapter Type	Ethernet 802.3Product Type	Broadcom 802.11n Network AdapterInstalled	YesPNP Device ID	PCI\VEN_14E4&DEV_4365&SUBSYS_667511AD&REV_01\000049FFFFC3D05300Last Reset	2017-08-10 6:24 PMIndex	2Service Name	BCMWL63AIP Address	192.168.0.13, fe80::ade9:8030:ad1a:f873, fd00:fc:8db3:91e2:d5b8:7ea3:c1b2:9e00, 2607:fea8:a29f:f29b:d5b8:7ea3:c1b2:9e00, fd00:fc:8db3:91e2:ade9:8030:ad1a:f873, 2607:fea8:a29f:f29b:ade9:8030:ad1a:f873, 2607:fea8:a29f:f29b::3IP Subnet	255.255.255.0, 64, 128, 128, 64, 64, 128Default IP Gateway	192.168.0.1, fe80::2fc:8dff:feb3:91e2DHCP Enabled	YesDHCP Server	192.168.0.1DHCP Lease Expires	2017-08-17 6:25 PMDHCP Lease Obtained	2017-08-10 6:25 PMMAC Address	‪D0:53:49:C3:41:9B‬Memory Address	0xF7100000-0xF7107FFFIRQ Channel	IRQ 19Driver	c:\windows\system32\drivers\bcmwl63a.sys (7.35.340.0, 11.22 MB (11,762,952 bytes), 2015-06-01 11:36 PM)
    Code:
    Event[22366]:  Log Name: System  Source: BCMWL63A  Date: 2017-07-19T18:14:01.047  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: PC  Description: Broadcom 802.11n Network Adapter : Has determined that the network adapter is not functioning properly.
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  8. AMGbenz300
    Posts : 16
    Windows 10
    Thread Starter
       New #16

    zbook said:
    The bsod reporting was seen in the logs but the last bsod mini dump in the zip was from 8/8/2017.
    The windows error reporting displayed bcmwl63a as the source of the bsod.
    And this is consistent with your post #12.
    There were multiple bcmwl63a on 8/9/2017
    The driver was last updated on 06/01/2015
    Post #7 > #1 from 2 days ago had information on how to update this driver.
    The bsod have been recurrent and the driver information indicates that it was not yet upgraded.
    Please upgrade this driver.


    Code:
    BCM43XX      Broadcom 802.11 Networ Broadcom 802.11 Networ Kernel        Manual     Stopped    OK         FALSE       FALSE        4,096             4,243,456   0          2015-12-30 9:47:38 PM  C:\WINDOWS\system32\DRIVERS\bcmwl63a.sys         4,096

    bcmwl63a.sys Broadcom 802.11 Network Adapter wireless driver OEM - no wireless drivers available at
    http://www.broadcom.com/support/


    Code:
    Name    [00000002] Broadcom 802.11n Network AdapterAdapter Type    Ethernet 802.3Product Type    Broadcom 802.11n Network AdapterInstalled    YesPNP Device ID    PCI\VEN_14E4&DEV_4365&SUBSYS_667511AD&REV_01\000049FFFFC3D05300Last Reset    2017-08-10 6:24 PMIndex    2Service Name    BCMWL63AIP Address    192.168.0.13, fe80::ade9:8030:ad1a:f873, fd00:fc:8db3:91e2:d5b8:7ea3:c1b2:9e00, 2607:fea8:a29f:f29b:d5b8:7ea3:c1b2:9e00, fd00:fc:8db3:91e2:ade9:8030:ad1a:f873, 2607:fea8:a29f:f29b:ade9:8030:ad1a:f873, 2607:fea8:a29f:f29b::3IP Subnet    255.255.255.0, 64, 128, 128, 64, 64, 128Default IP Gateway    192.168.0.1, fe80::2fc:8dff:feb3:91e2DHCP Enabled    YesDHCP Server    192.168.0.1DHCP Lease Expires    2017-08-17 6:25 PMDHCP Lease Obtained    2017-08-10 6:25 PMMAC Address    ‪D0:53:49:C3:41:9B‬Memory Address    0xF7100000-0xF7107FFFIRQ Channel    IRQ 19Driver    c:\windows\system32\drivers\bcmwl63a.sys (7.35.340.0, 11.22 MB (11,762,952 bytes), 2015-06-01 11:36 PM)
    Code:
    Event[22366]:  Log Name: System  Source: BCMWL63A  Date: 2017-07-19T18:14:01.047  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: PC  Description: Broadcom 802.11n Network Adapter : Has determined that the network adapter is not functioning properly.
    Hmm strange i thought i did. Il try again and see what happens. thanks
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  9. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #17

    To update the driver:
    Open the Asus web site and enter the computer's serial or product number and operating sytem.
    View all available drivers.
    Connect the computer to the internet using ethernet or a wired cat5e cable.
    If there is no cable available download the driver to the desktop.
    If available disconnect the computer from wireless using a hardware button.
    Using device manager uninstall the old broadcom 802.11 network wireless adapter.
    Install the latest Asus approved Broadcom 802.11 network wireless adapter driver.
    When this is completed please use the wireless to check performance.
    Please post an updated zip after the driver update has been completed.
    BSOD - Posting Instructions - Windows 10 Forums
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  10. AMGbenz300
    Posts : 16
    Windows 10
    Thread Starter
       New #18

    Here is the updated ZIP file:

    Edit: Still getting the same error. This time i uninstalled the driver from device manager as instructed, downloaded, and ran the set-up of the updated driver (released in 2016) by broadcom via asus.com.
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  12. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #19

    There were 2 bsod mini dump files from 8/10/2017 but neither one could be opened without an error message.

    The driver has been reset.
    Please check to see if there is a new driver (a driver since 2015) and post that information into the thread.
    When you have additional bsod please post new zip files and we will debug them.

    In summary you replaced the driver with a new copy of the 2015 driver.
    If there is an updated driver since 2015 please post that information into the thread.


    Code:
    Name    [00000002] Broadcom 802.11n Network AdapterAdapter Type    Ethernet 802.3Product Type    Broadcom 802.11n Network AdapterInstalled    YesPNP Device ID    PCI\VEN_14E4&DEV_4365&SUBSYS_667511AD&REV_01\000049FFFFC3D05300Last Reset    2017-08-10 6:24 PMIndex    2Service Name    BCMWL63AIP Address    192.168.0.13, fe80::ade9:8030:ad1a:f873, fd00:fc:8db3:91e2:d5b8:7ea3:c1b2:9e00, 2607:fea8:a29f:f29b:d5b8:7ea3:c1b2:9e00, fd00:fc:8db3:91e2:ade9:8030:ad1a:f873, 2607:fea8:a29f:f29b:ade9:8030:ad1a:f873, 2607:fea8:a29f:f29b::3IP Subnet    255.255.255.0, 64, 128, 128, 64, 64, 128Default IP Gateway    192.168.0.1, fe80::2fc:8dff:feb3:91e2DHCP Enabled    YesDHCP Server    192.168.0.1DHCP Lease Expires    2017-08-17 6:25 PMDHCP Lease Obtained    2017-08-10 6:25 PMMAC Address    ‪D0:53:49:C3:41:9B‬Memory Address    0xF7100000-0xF7107FFFIRQ Channel    IRQ 19Driver    c:\windows\system32\drivers\bcmwl63a.sys (7.35.340.0, 11.22 MB (11,762,952 bytes), 2015-06-01 11:36 PM)

    Code:
    +++ WER8 +++:Fault bucket , type 0


Event Name: NetworkDiagnosticsFrameworkV3


Response: Not available


Cab Id: 0






Problem signature:


P1: Microsoft


P2: AddressAcquisition [1.0]


P3: 2


P4: 8008F906


P5: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9}


P6: AddressAcquisition [1.0]


P7: {245A9D66-AE9C-4518-A5B4-655752B0A5BD}


P8: bcmwl63a.sys


P9: 6.30.223.249 02/06/2015


P10: 








+++ WER9 +++:
Fault bucket AV_bcmwl63a!unknown_function, type 0


Event Name: BlueScreen


Response: Not available


Cab Id: d49aa377-5fc6-40aa-aadd-871bfa535bdb






Problem signature:


P1: 1000007e


P2: ffffffffc0000005


P3: fffff8080d6c2e8a


P4: ffffd1017707e6d8


P5: ffffd1017707df10


P6: 10_0_14393


P7: 0_0


P8: 768_1


P9: 


P10:
    Code:
    Event[27326]:  Log Name: System
  Source: Microsoft-Windows-UserPnp
  Date: 2017-08-10T20:36:06.637
  Event ID: 20003
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: PC
  Description: 
Driver Management has concluded the process to add Service BCMWL63A for Device Instance ID PCI\VEN_14E4&DEV_4365&SUBSYS_667511AD&REV_01\000049FFFFC3D05300 with the following status: 0.
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  13. AMGbenz300
    Posts : 16
    Windows 10
    Thread Starter
       New #20

    zbook said:
    There were 2 bsod mini dump files from 8/10/2017 but neither one could be opened without an error message.


    The driver has been reset.
    Please check to see if there is a new driver (a driver since 2015) and post that information into the thread.
    When you have additional bsod please post new zip files and we will debug them.

    In summary you replaced the driver with a new copy of the 2015 driver.
    If there is an updated driver since 2015 please post that information into the thread.


    Code:
    Name    [00000002] Broadcom 802.11n Network AdapterAdapter Type    Ethernet 802.3Product Type    Broadcom 802.11n Network AdapterInstalled    YesPNP Device ID    PCI\VEN_14E4&DEV_4365&SUBSYS_667511AD&REV_01\000049FFFFC3D05300Last Reset    2017-08-10 6:24 PMIndex    2Service Name    BCMWL63AIP Address    192.168.0.13, fe80::ade9:8030:ad1a:f873, fd00:fc:8db3:91e2:d5b8:7ea3:c1b2:9e00, 2607:fea8:a29f:f29b:d5b8:7ea3:c1b2:9e00, fd00:fc:8db3:91e2:ade9:8030:ad1a:f873, 2607:fea8:a29f:f29b:ade9:8030:ad1a:f873, 2607:fea8:a29f:f29b::3IP Subnet    255.255.255.0, 64, 128, 128, 64, 64, 128Default IP Gateway    192.168.0.1, fe80::2fc:8dff:feb3:91e2DHCP Enabled    YesDHCP Server    192.168.0.1DHCP Lease Expires    2017-08-17 6:25 PMDHCP Lease Obtained    2017-08-10 6:25 PMMAC Address    ‪D0:53:49:C3:41:9B‬Memory Address    0xF7100000-0xF7107FFFIRQ Channel    IRQ 19Driver    c:\windows\system32\drivers\bcmwl63a.sys (7.35.340.0, 11.22 MB (11,762,952 bytes), 2015-06-01 11:36 PM)

    Code:
    +++ WER8 +++:Fault bucket , type 0


Event Name: NetworkDiagnosticsFrameworkV3


Response: Not available


Cab Id: 0






Problem signature:


P1: Microsoft


P2: AddressAcquisition [1.0]


P3: 2


P4: 8008F906


P5: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9}


P6: AddressAcquisition [1.0]


P7: {245A9D66-AE9C-4518-A5B4-655752B0A5BD}


P8: bcmwl63a.sys


P9: 6.30.223.249 02/06/2015


P10: 








+++ WER9 +++:
Fault bucket AV_bcmwl63a!unknown_function, type 0


Event Name: BlueScreen


Response: Not available


Cab Id: d49aa377-5fc6-40aa-aadd-871bfa535bdb






Problem signature:


P1: 1000007e


P2: ffffffffc0000005


P3: fffff8080d6c2e8a


P4: ffffd1017707e6d8


P5: ffffd1017707df10


P6: 10_0_14393


P7: 0_0


P8: 768_1


P9: 


P10:
    There is no newer driver than the one i just used upon my own search. These are the only two broadcom 802.11n drivers found on asus's official website for my appropriate laptop model. I have attached an image of them.

    Note: i installed v7.35.333.0Attachment 148294Attachment 148295
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