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  1.    05 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 10
    Windows 10

    Getting BSOD randomly, ntoskrnl.exe, different errors


    Greetings,

    I have had this issue since the day I built this computer a year ago. I get BSOD at random times (minutes, hours or days apart) doing random things (idling, browsing, playing games). BSODs show different errors, among them are KERNEL_SECURITY_CHECK_FAILURE, IRQL_NOT_LESS_OR_EQUAL and more. They all say that the error was caused by an undetermined driver or sometimes a more specific program, but always a different one. ntoskrnl.exe module is mentioned every time though.

    This is so random that I can't figure it out.

    I have tested RAM with different tools (memtest etc.) for 10hrs+, stress tested CPU, and changed motherboard and SSD. Test gave no results and changing those two components made no difference. Uninstalling programs and trying a different OS didn't help.

    The only weird thing was when I changed the PSU. The original one is Corsair CX430M. I have no obvious issues with it and I don't believe it's to weak for my build (shown below) since I've been getting BSODs even when I was running the system without a dedicated graphics card for 3 months. But when I tried and older 300W PSU the system kept restarting (no BSODs). I don't believe PSU is connected to my BSODs.

    BSODs appear to happen most frequently, when I'm playing video games or when I'm installing something. It doesn't always happen, but I almost expect it every time I install something big like a video game, or play it. Again, I tried a HDD instead of SSD but had the same results.

    Also, on ubuntu, I don't get BSODs, obviously, but the system freezes every so often. Maybe the same failure that causes a BSOD in Windows causes these freezes.

    I would appreciate any help!

    System specs:
    - Asus B150M Pro Gaming
    - Intel Core i3-6100
    - Corsair CX430M 430 Watt
    - Kingston HyperX Fury DDR4 2133 2x8GB
    - Geforce GTX 750 Ti 2GB
      My ComputerSystem Spec
  2.    05 Aug 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Hi,

    your Mainboard doesnt match with the logfiles. U wrote u have an Asus B150M Pro Gaming.

    Logfiles show this:

    Code:
    SYSTEM_MANUFACTURER:  Gigabyte Technology Co., Ltd. 
    SYSTEM_PRODUCT_NAME:  H110M-S2H 
    BASEBOARD_MANUFACTURER:  Gigabyte Technology Co., Ltd. 
    BASEBOARD_PRODUCT:  H110M-S2H-CF 
    System Manufacturer: Gigabyte Technology Co., Ltd. 
    System Model: H110M-S2H
      My ComputerSystem Spec
  3.    05 Aug 2017 #3
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi vashayatrah,

    This is updated after our recent chat about about the motherboard.

    There was 2 bsod mini dump file and when it was debugged it indicated 1 misbehaving driver.
    The driver was rt640x64.sys (Realtek RT640 NT driver)

    1) open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    6) Make sure that there is no over clocking while troubleshooting.Sometimes there are problems in the bios that produce bsod.
    7) To ensure that there are no improper bios settings please reset the bios.
    Sometimes there can be failure to boot after resetting the bios.

    8) So please make sure your files are backed up.

    9) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything
    10) And please create a restore point.How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    11) Open the Realtek website > view available drivers > identify Realtek rt640x64.sys (Realtek RT640 NT driver)

    12) open device manager > identify Realtek RT640 or GBE family controller driver > click properties > driver details > confirm rt640x64.sys > uninstall > reinstall from Realtek website



    Code:
    rt640x64     Realtek RT640 NT Drive Realtek RT640 NT Drive Kernel        Manual     Running    OK         TRUE        FALSE        4.096             884.736     0          01/10/2015 03:34:33    C:\WINDOWS\system32\drivers\rt640x64.sys         8.192
    Code:
    ffffb101`997467f8  fffff80a`80cf5730Unable to load image \SystemRoot\System32\drivers\rt640x64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for rt640x64.sys*** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys rt640x64+0x5730
    rt640x64.sys Realtek NICDRV 8169 PCIe GBE Family Controller driver http://www.realtek.com.tw/downloads/...&GetDown=false


    Code:
    BugCheck 3B, {c0000005, fffff80d9a8f2885, ffffc700f1179c00, 0}*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption


    Code:
    BugCheck 139, {3, ffffb10199747160, ffffb101997470b8, 0}Probably caused by : memory_corruption
    Last edited by zbook; 05 Aug 2017 at 05:01.
      My ComputerSystem Spec
  4.    05 Aug 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Maybe he used the wrong drivers because he thought he has an Asus Mainboard. But its an Gigabyte...
      My ComputerSystem Spec
  5.    05 Aug 2017 #5
    Join Date : Aug 2017
    Posts : 10
    Windows 10
    Thread Starter

    Yes, apologies, I changed the motherboard a while back, but I have the same results. Just had another BSOD while windows updates were running while shutting down. This time SYSTEM_SERVICE_EXCEPTION and NTFS.sys is mentioned.

    Attaching the file https://www.dropbox.com/s/kbz1dg7xp6...%2C70.zip?dl=0

    zbook thank you for response, I will follow your instructions when I get home from work.
      My ComputerSystem Spec
  6.    05 Aug 2017 #6
    Join Date : Aug 2017
    Posts : 10
    Windows 10
    Thread Starter

    BSODHunter I have used correct drivers from official website for each mobo, and formatted the computer after changing mobo.
      My ComputerSystem Spec
  7.    05 Aug 2017 #7
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    This could be true, but the fact is at the momemt its an Gigabyte mainboard and not Asus shown in your uploaded zip...
      My ComputerSystem Spec
  8.    05 Aug 2017 #8
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    The information that we see is:
    Gigabyte Technology Co., Ltd. Product H110M-S2H-CF
      My ComputerSystem Spec
  9.    05 Aug 2017 #9
    Join Date : Aug 2017
    Posts : 10
    Windows 10
    Thread Starter

    Apologies, I have changed the motherboard this weekend, wrote the wrong one in system spec. So please ignore the Asus from my original post.

    I just got another BSOD while windows update was running while shutting down, and one right after I got back into windows. This is the file https://www.dropbox.com/s/kbz1dg7xp6...%2C70.zip?dl=0

    zbook, I will follow your instructions after I come back from work.
      My ComputerSystem Spec
  10.    05 Aug 2017 #10
    Join Date : Aug 2017
    Posts : 10
    Windows 10
    Thread Starter

    Hey zbook, here is the info from administrative command prompt. I'm not overclocking anything on my own, I will reset the BIOS, change the Realtek driver and come back with results. Thank you.


    Code:
    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
    
    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0
    
    Image Version: 10.0.15063.0
    
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    
    Stage 1: Examining basic file system structure ...
      520192 file records processed.
    File verification completed.
      39107 large file records processed.
      0 bad file records processed.
    
    Stage 2: Examining file name linkage ...
      587754 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered to lost and found.
    
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
      33782 data files processed.
    CHKDSK is verifying Usn Journal...
      41882760 USN bytes processed.
    Usn Journal verification completed.
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    
     243683327 KB total disk space.
      46401044 KB in 155017 files.
        123000 KB in 33783 indexes.
             0 KB in bad sectors.
        666819 KB in use by the system.
         65536 KB occupied by the log file.
     196492464 KB available on disk.
    
          4096 bytes in each allocation unit.
      60920831 total allocation units on disk.
      49123116 allocation units available on disk.
    
    C:\WINDOWS\system32>
      My ComputerSystem Spec

 
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