Constant BSODs caused by ntoskrnl.exe

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  1. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #21

    This is the latest crash that WhoCrashed gets (it was probably in the last zip I uploaded). I will make the crash dump test just after I post this.


    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Wed 8/9/2017 6:53:41 PM your computer crashed
    crash dump file: C:\Windows\Minidump\080917-15281-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801BF4C7C6F, 0xFFFFBF00E5A36F00, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
      My Computer


  2. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #22

    Here is the zip file after the dump test
      My Computer


  3. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #23

    There were startup repairs........what happened?
    Restart windows driver verifier.
      My Computer


  4. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #24

    I restarted driver verifier and it instaltly crashed with the "DRIVER_VERIFIER_DETECTED_VIOLATION" message, I let it crash a few times (like 2 or 3) in order to be shure it created the dump files. I will upload the zip again, and here is the WhoCrashed text:

    PD: I see it's an amd thing, how do I uninstall and install that?


    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    You have performed a crash dump test. The test succeeded and the crash dump file was properly written out.

    On Fri 8/11/2017 6:29:54 PM your computer crashed
    crash dump file: C:\Windows\Minidump\081117-10046-01.dmp
    This was probably caused by the following module: amdpsp.sys (amdpsp+0x1702B)
    Bugcheck code: 0xC4 (0x2000, 0xFFFFF80753F7702B, 0x0, 0x544545)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\amdpsp.sys
    product: Advanced Micro Devices, Inc. amdpsp sys
    company: Advanced Micro Devices, Inc.
    description: amdpsp sys
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdpsp.sys (amdpsp sys, Advanced Micro Devices, Inc. ).
    Google query: Advanced Micro Devices, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Fri 8/11/2017 6:29:54 PM your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: amdpsp.sys (amdpsp+0x1702B)
    Bugcheck code: 0xC4 (0x2000, 0xFFFFF80753F7702B, 0x0, 0x544545)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\amdpsp.sys
    product: Advanced Micro Devices, Inc. amdpsp sys
    company: Advanced Micro Devices, Inc.
    description: amdpsp sys
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdpsp.sys (amdpsp sys, Advanced Micro Devices, Inc. ).
    Google query: Advanced Micro Devices, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION
      My Computer


  5. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    There was 1 bsod mini dump file debugged and it displayed amdpsp.sys as the misbehaving driver..
    This driver is related to AMD PSP Service.
    This is a security component.
    A link with video is below.
    This driver is not yet in our database.
    1) Open the Asus website and enter the computer's serial or product number and the operating system to view available drivers.
    2) Search for AMD PSP service or driver amdpsp.sys
    3) Download and install an Asus approved new copy of this driver.

    Please report into the thread information that you find about this application/driver from the Asus website into the thread.



    Code:
    BugCheck C4, {2000, fffff80753f7702b, 0, 544545}*** WARNING: Unable to verify timestamp for amdpsp.sys*** ERROR: Module load completed but symbols could not be loaded for amdpsp.sysProbably caused by : memory_corruption
    Code:
    amdpsp       AMD PSP Service        AMD PSP Service        Kernel        System     Running    OK         TRUE        FALSE        4,096             131,072     0          6/5/2017 3:23:56 PM    C:\Windows\system32\DRIVERS\amdpsp.sys           4,096
    Code:
    Event[362]:  Log Name: System
      Source: Service Control Manager
      Date: 2017-07-25T22:18:29.655
      Event ID: 7045
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-N44VCA9
      Description: 
    A service was installed in the system.
    
    
    Service Name:  AMD PSP Service
    Service File Name:  system32\DRIVERS\amdpsp.sys
    Service Type:  kernel mode driver
    Service Start Type:  boot start
    Service Account:

    Code:
    Event[363]:  Log Name: System
      Source: Microsoft-Windows-UserPnp
      Date: 2017-07-25T22:18:29.661
      Event ID: 20003
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-N44VCA9
      Description: 
    Driver Management has concluded the process to add Service amdpsp for Device Instance ID PCI\VEN_1022&DEV_1456&SUBSYS_14561022&REV_00\4&C93BEE2&0&0239 with the following status: 0.
    Code:
    Event[6524]:  Log Name: System
      Source: Microsoft-Windows-UserPnp
      Date: 2017-08-08T15:16:11.077
      Event ID: 20001
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-N44VCA9
      Description: 
    Driver Management concluded the process to install driver amdpsp.inf_amd64_2c8bb141af1bb3b0\amdpsp.inf for Device Instance ID PCI\VEN_1022&DEV_1456&SUBSYS_14561022&REV_00\4&C93BEE2&0&0239 with the following status: 0x0.

    AMD Secure Processor (Built-in technology)
      My Computer


  6. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #26

    I checked the Asus website and found nothing about the PSP service, but there was a BIOS update (0806), so i'll install it and see if it changes anything. What I also did was: open device manager, and in security devices, I found "AMD PSP 3.0 Device", I uninstalled it (checking the "delete drivers for this device box), clicked on "check for hardware changes" in device manager, and it installed automatically. I hope this works.
      My Computer


  7. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #27

    Nice.
    Restart windows driver verifier to check the stability of the replaced driver.
      My Computer


  8. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #28

    Nope, did not work.

    On Fri 8/11/2017 8:21:09 PM your computer crashed
    crash dump file: C:\Windows\Minidump\081117-10031-01.dmp
    This was probably caused by the following module: amdpsp.sys (amdpsp+0x1702B)
    Bugcheck code: 0xC4 (0x2000, 0xFFFFF80E4D49702B, 0x0, 0x544545)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\amdpsp.sys
    product: Advanced Micro Devices, Inc. amdpsp sys
    company: Advanced Micro Devices, Inc.
    description: amdpsp sys
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdpsp.sys (amdpsp sys, Advanced Micro Devices, Inc. ).
    Google query: Advanced Micro Devices, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION
      My Computer


  9. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #29

    There was 1 bsod mini dump file debugged which did not display a definitive misbehaving driver.
    Continue using windows drive verifier to create more mini dump files.
    Once there are no longer any bsod plan to run windows driver for 36 hours of typical computer use.

    Rocket League is a frequently faulting application. Can this be uninstalled while you are troubleshooting bsod?


    Code:
    BugCheck 20, {0, ffff, 0, 0}*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption
      My Computer


  10. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #30

    Well, it just keeps showing the amd psp driver.

    On Sat 8/12/2017 11:00:00 AM your computer crashed
    crash dump file: C:\Windows\Minidump\081217-8828-01.dmp
    This was probably caused by the following module: amdpsp.sys (amdpsp+0x1702B)
    Bugcheck code: 0xC4 (0x2000, 0xFFFFF80D4CE5702B, 0x0, 0x544545)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\amdpsp.sys
    product: Advanced Micro Devices, Inc. amdpsp sys
    company: Advanced Micro Devices, Inc.
    description: amdpsp sys
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdpsp.sys (amdpsp sys, Advanced Micro Devices, Inc. ).
    Google query: Advanced Micro Devices, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Sat 8/12/2017 11:00:00 AM your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: amdpsp.sys (amdpsp+0x1702B)
    Bugcheck code: 0xC4 (0x2000, 0xFFFFF80D4CE5702B, 0x0, 0x544545)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\amdpsp.sys
    product: Advanced Micro Devices, Inc. amdpsp sys
    company: Advanced Micro Devices, Inc.
    description: amdpsp sys
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdpsp.sys (amdpsp sys, Advanced Micro Devices, Inc. ).
    Google query: Advanced Micro Devices, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Sat 8/12/2017 10:33:07 AM your computer crashed
    crash dump file: C:\Windows\Minidump\081217-9640-01.dmp
    This was probably caused by the following module: amdpsp.sys (amdpsp+0x1702B)
    Bugcheck code: 0xC4 (0x2000, 0xFFFFF80EFC67702B, 0x0, 0x544545)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\amdpsp.sys
    product: Advanced Micro Devices, Inc. amdpsp sys
    company: Advanced Micro Devices, Inc.
    description: amdpsp sys
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdpsp.sys (amdpsp sys, Advanced Micro Devices, Inc. ).
    Google query: Advanced Micro Devices, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Sat 8/12/2017 10:25:16 AM your computer crashed
    crash dump file: C:\Windows\Minidump\081217-15703-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
    Bugcheck code: 0x50 (0xFFFFA5013514DB08, 0x2, 0xFFFFF802F02C24A3, 0x2)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Fri 8/11/2017 8:21:09 PM your computer crashed
    crash dump file: C:\Windows\Minidump\081117-10031-01.dmp
    This was probably caused by the following module: amdpsp.sys (amdpsp+0x1702B)
    Bugcheck code: 0xC4 (0x2000, 0xFFFFF80E4D49702B, 0x0, 0x544545)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\amdpsp.sys
    product: Advanced Micro Devices, Inc. amdpsp sys
    company: Advanced Micro Devices, Inc.
    description: amdpsp sys
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdpsp.sys (amdpsp sys, Advanced Micro Devices, Inc. ).
    Google query: Advanced Micro Devices, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION
      My Computer


 

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