Constant BSODs caused by ntoskrnl.exe

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  1. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #31

    Please open the Asus website > enter the computer's serial or product number with operating system > view all drivers > make images and post into the thread.

    Please reinstall the AMD chip set drivers to see if this fixes the bsods.



    Code:
    Event[7482]:  Log Name: System  Source: Microsoft-Windows-UserPnp  Date: 2017-08-11T19:37:09.827  Event ID: 20001  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-N44VCA9  Description: Driver Management concluded the process to install driver amdpsp.inf_amd64_2c8bb141af1bb3b0\amdpsp.inf for Device Instance ID PCI\VEN_1022&DEV_1456&SUBSYS_14561022&REV_00\4&C93BEE2&0&0239 with the following status: 0x0.
    Code:
    Event[7480]:  Log Name: System  Source: Microsoft-Windows-UserPnp  Date: 2017-08-11T19:37:09.725  Event ID: 20003  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-N44VCA9  Description: Driver Management has concluded the process to add Service amdpsp for Device Instance ID PCI\VEN_1022&DEV_1456&SUBSYS_14561022&REV_00\4&C93BEE2&0&0239 with the following status: 0.
    Code:
    Event[7477]:  Log Name: System  Source: Microsoft-Windows-UserPnp  Date: 2017-08-11T19:36:42.676  Event ID: 20001  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-N44VCA9  Description: Driver Management concluded the process to install driver amdpsp.inf_amd64_13665d7332e0ee05\amdpsp.inf for Device Instance ID PCI\VEN_1022&DEV_1456&SUBSYS_14561022&REV_00\4&C93BEE2&0&0239 with the following status: 0x0.
    Code:
    Event[7473]:  Log Name: System  Source: Microsoft-Windows-UserPnp  Date: 2017-08-11T19:36:42.613  Event ID: 20003  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-N44VCA9  Description: Driver Management has concluded the process to add Service amdpsp for Device Instance ID PCI\VEN_1022&DEV_1456&SUBSYS_14561022&REV_00\4&C93BEE2&0&0239 with the following status: 0.
    Code:
    Event[7472]:  Log Name: System  Source: Service Control Manager  Date: 2017-08-11T19:36:42.612  Event ID: 7045  Task: N/A  Level: Information  Opcode: N/A  Keyword: Classic  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-N44VCA9  Description: A service was installed in the system.Service Name:  AMD PSP ServiceService File Name:  system32\DRIVERS\amdpsp.sysService Type:  kernel mode driverService Start Type:  boot startService Account:


    Code:
    amdpsp       AMD PSP Service        AMD PSP Service        Kernel        System     Running    OK         TRUE        FALSE        4,096             131,072     0          6/5/2017 3:23:56 PM    C:\Windows\system32\DRIVERS\amdpsp.sys           4,096
      My Computer


  2. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #32

    I went and updated the chipset drivers. I should also say that inside the setup for updating those drivers, I you click on "custom install", you can select the AMD PSP drivers. After that, I activated driver verifier again, and it showed me that the mouse driver had failed, so I uninstalled and re-installed it. Then, after I had activated the verifier, it crashed again, but this time it didn't say "driver verifier detected violation", it said "irql not less or equal". I checked if the verifier was running in command prompt with verifier /querysettings and it is indeed running.
      My Computer


  3. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #33

    In the latest zip there were 5 bsod mini dump files.
    The last 2 were without windows driver verifier and did not display any definitive misbehaving drivers.
    The amdpsp driver may have been before or after the latest re-installation of the chip set drivers.
    With time zone changes it had a 8/12/2017 date.
    There was 1 new misbehaving driver detected: ElcMouLFlt.sys

    1) Open device manager > expand mice and other pointing devices > post an image of what is visible
    The database displays Kaspersky and that name typically is for antivirus products.
    So a posted image will be useful for others that may view this thread in the future.
    In the above post you had indicated that you had already troubleshooted this misbehaving driver. But if you kept the same mouse and replaced the driver an image may be useful.


    3) restart windows driver verifier and post any new bsod mini dump files with an updated zip


    See if one of these links has the driver for the Elecom mouse:
    http://www.elecom.co.jp/global/downl...ows/index.html

    http://www.elecom.co.jp/global/downl...use_assistant/



    Code:
    ElcMouLFlt   ELECOM USB Mouse Lower ELECOM USB Mouse Lower Kernel        Manual     Stopped    OK         FALSE       FALSE        4,096             8,192       0          10/4/2010 5:30:57 PM   C:\Windows\system32\drivers\ElcMouLFlt.sys       4,096
    Code:
    amdpsp       AMD PSP Service        AMD PSP Service        Kernel        Boot       Running    OK         TRUE        FALSE        4,096             131,072     0          6/5/2017 3:25:16 PM    C:\Windows\system32\DRIVERS\amdpsp.sys           4,096

    Code:
    BugCheck C4, {2000, fffff80d4ce5702b, 0, 544545}*** WARNING: Unable to verify timestamp for amdpsp.sys*** ERROR: Module load completed but symbols could not be loaded for amdpsp.sysProbably caused by : memory_corruption
    Code:
    BugCheck C4, {2000, fffff80f16a916f6, 0, 0}*** WARNING: Unable to verify timestamp for ElcMouLFlt.sys*** ERROR: Module load completed but symbols could not be loaded for ElcMouLFlt.sysProbably caused by : ElcMouLFlt.sys ( ElcMouLFlt+16f6 )
    ElcMouLFlt.sys Kaspersky Lower Mouse Device Filter driver http://usa.kaspersky.com/downloads/


    amdpsp.sys

    Code:
    BugCheck C4, {2000, fffff80a6339702b, 0, 544545}*** WARNING: Unable to verify timestamp for amdpsp.sys*** ERROR: Module load completed but symbols could not be loaded for amdpsp.sysProbably caused by : memory_corruption
    Code:
    BugCheck 50, {ffff8f67f4f0d810, 0, fffff802fe8604c0, 2}Could not read faulting driver nameProbably caused by : memory_corruption
    Code:
    BugCheck A, {ffffffffffffffdf, 2, 0, fffff801dc5973a1}Probably caused by : ntkrnlmp.exe ( nt!ViIrpDatabaseFindPointer+45 )
      My Computer


  4. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #34

    When I uninstalled and reinstalled the mouse driver, it changed to HID- compilant mouse (as you can see in the image). I also don't have any antivirus, as this is a new PC (I know I should've installed one). I restarted the driver verifier, and nothing happened. Today I got another two blue screens, without any sign of the verifier detecting a bad driver. I will leave the zip file and the device manager image here.
      My Computer


  5. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #35

    There was no definitive misbehaving driver in the latest bsod mini dump file.

    1) Turn on Windows defender.
    2) perform windows updates
    3) Download and install the free edition (not trial) for Malwarebytes
    4) Run the windows defender as a quick scan now
    5) Run windows defender as a full scan overnight.
    6) Run a Malwarebytes scan.
    The Malwarebytes will scan for PUPs.
    7) After all of the malware scans have completed create a brand new restore point
    8) start windows driver verifier to find misbehaving drivers
    Microsoft Community
    Microsoft Community
    Enable and Disable Driver Verifier in Windows 10 Windows 10 Performance Maintenance Tutorials
      My Computer


  6. Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter
       #36

    I did all the scans with Windows Defender and Malwarebytes. Malwarebytes did find PUP (DriverAgent from before I reinstalled Windows again), and since I don't need it, I let Malwarebytes delete it. Then, I restarted driver verifier. I didn't get any crashes for two days so I went and reinstalled Rocket League. Today, just when I decided to make a post thanking you for your help, thinking the problem was solved, it crashed again. I restarted driver verifier, and this time it did detect a violation. I went to WhoCrashed, and saw that the responsible was mbae64.sys. I'll let you do your thing.
    PD: I guess my PC doesn't want me to thank you so I'll thank you in advance for all your patience and help, Thanks!
      My Computer


  7. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #37

    The bsod were seen in some of the logs however one of the events was crash dump failed.
    When a crash dump fails there is no mini dump file to debug.
    It's unclear how whocrashed was able to process the dump.
    If it was that means that it had had to exist.
    So make sure that if Ccleaner is being used that the settings are modified so that it does not delete dump files.
    Please post into the thread the whocrashed result.
    The mbam is malwarebytes. So it may need to be uninstalled.
    It did find a PUP.
    The Rocket League crash was reported in the windows events.
    When it crashed it involved Nvidia.
    So this may need some more testing to see whether the Nvidia driver was a cause of the dump as there were more crashes than dumps. With more mini dump files to debug the misbehaving driver may become apparent when using windows driver verifier again.


    To make sure any possible malware is addressed run these scanners on the computer and post the results into the thread:
    Downloads - AdwCleaner - ToolsLib
    SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
    Free Virus Scan | Online Virus Scan from ESET ESET

    Are you using Intel Speedstep?

    Code:
    Event[10123]:  Log Name: System
      Source: volmgr
      Date: 2017-08-16T15:57:05.593
      Event ID: 46
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-N44VCA9
      Description: 
    Crash dump initialization failed!
    Code:
    Event[10287]:  Log Name: System
      Source: Microsoft-Windows-StartupRepair
      Date: 2017-08-16T16:05:20.953
      Event ID: 1002
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-N44VCA9
      Description: 
    Startup Repair failed.
    Code:
    Event[10270]:  Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2017-08-16T16:05:14.408
      Event ID: 35
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-N44VCA9
      Description: 
    Performance power management features on processor 10 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
    Code:
    Event[10268]:  Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2017-08-16T16:05:14.408
      Event ID: 35
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-N44VCA9
      Description: 
    Performance power management features on processor 9 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
    Code:
    Event[10266]:  Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2017-08-16T16:05:14.408
      Event ID: 35
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-N44VCA9
      Description: 
    Performance power management features on processor 8 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

    Code:
    Event[10264]:  Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2017-08-16T16:05:14.407
      Event ID: 35
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-N44VCA9
      Description: 
    Performance power management features on processor 7 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

    Code:
    Event[10209]:  Log Name: System
      Source: Service Control Manager
      Date: 2017-08-16T16:03:28.903
      Event ID: 7001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-N44VCA9
      Description: 
    The mrxsmb service depends on the rdbss service which failed to start because of the following error: 
    A device attached to the system is not functioning.




    Code:
    8/16/2017 10:08 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2006
    P3: ffffc400b0857ef8
    P4: fffff8025e8d01b0
    P5: ffff9780eae4f6b8
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\081617-8125-01.dmp
    \\?\C:\Windows\Temp\WER-8359-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28D5.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_9914c188b69621b8d2704518562ea78d2191d1_00000000_cab_2ff2e3de
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 1a2763a2-6989-48b0-b0a2-64181b05c672
    Report Status: 2049
    Hashed bucket:8/16/2017 10:03 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2006
    P3: ffffc400b0857ef8
    P4: fffff8025e8d01b0
    P5: ffff9780eae4f6b8
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\081617-8125-01.dmp
    \\?\C:\Windows\Temp\WER-8359-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28D5.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_9914c188b69621b8d2704518562ea78d2191d1_00000000_02cc28e4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 1a2763a2-6989-48b0-b0a2-64181b05c672
    Report Status: 4
    Hashed bucket:8/16/2017 9:57 PM    Windows Error Reporting    Fault bucket 109089991477, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: NVIDIA Share.exe
    P2: 59.3071.1634.2
    P3: 5978c893
    P4: libcef.dll
    P5: 3.3071.1634.0
    P6: 59498c26
    P7: c0000005
    P8: 01df0a00
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\Cesar\AppData\Local\Temp\WER9964.tmp.WERDataCollectionStatus.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERACF9.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAD19.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_NVIDIA Share.exe_fecadec545c26c3eedb7268451b6bc74cc11991_b98ed6fd_3020d8eb
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 6088b033-ff5c-4177-add1-546f61200259
    Report Status: 268435456
    Hashed bucket: 503347b1bbb676ff0a32c37cb5dba55b8/16/2017 9:55 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: RocketLeague.exe
    P2: 1.0.10897.0
    P3: 59656779
    P4: RocketLeague.exe
    P5: 1.0.10897.0
    P6: 59656779
    P7: c0000005
    P8: 000fb411
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\Cesar\AppData\Local\Temp\WEREE62.tmp.WERDataCollectionStatus.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1EB.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FB.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_RocketLeague.exe_5458689a1639c6eb4ea8503990b227c99b13_422dd9cd_1042183d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: d8069970-da3b-4505-aa21-2a7a54b2978e
    Report Status: 97
    Hashed bucket:8/16/2017 9:54 PM    Windows Error Reporting    Fault bucket 109032282452, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: RocketLeague.exe
    P2: 1.0.10897.0
    P3: 59656779
    P4: MSVCR100.dll
    P5: 10.0.40219.325
    P6: 4df2be1e
    P7: c0000005
    P8: 00001ed7
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\Cesar\AppData\Local\Temp\WERF52D.tmp.WERDataCollectionStatus.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8B4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C4.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_RocketLeague.exe_3f5b0662e45e1ae81bb79aeb8d54a8679ef4c40_422dd9cd_2c7d33e8
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e2538b40-b1ef-4c3f-a19d-286361fe536d
    Report Status: 268435456
    Hashed bucket: 4b39c1e8d82872d1af98a4a69dac8e628/16/2017 9:53 PM    Windows Error Reporting    Fault bucket 120796282341, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: dwm.exe
    P2: 10.0.15063.0
    P3: 982d0cc7
    P4: dwmcore.dll
    P5: 10.0.15063.483
    P6: 460f87da
    P7: c0000005
    P8: 00000000000d6670
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5197.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_dwm.exe_23cfb1be8d2daa5691af1d2d7ffc6d69732f89_9adbe171_27c456a8
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 62da2a6c-e06a-4942-b1e5-09d86320abd1
    Report Status: 268435456
    Hashed bucket: 574401dcfe9d4bb238a778dcc20e91878/16/2017 9:53 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: dwm.exe
    P2: 10.0.15063.0
    P3: 982d0cc7
    P4: dwmcore.dll
    P5: 10.0.15063.483
    P6: 460f87da
    P7: c0000005
    P8: 00000000000d6670
    P9: 
    P10: 
    
    Attached files:
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dwm.exe_23cfb1be8d2daa5691af1d2d7ffc6d69732f89_9adbe171_10e44fa3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 62da2a6c-e06a-4942-b1e5-09d86320abd1
    Report Status: 4
    Hashed bucket:
    8/16/2017 9:57 PM    Application Error    Faulting application name: NVIDIA Share.exe, version: 59.3071.1634.2, time stamp: 0x5978c893
    Faulting module name: libcef.dll, version: 3.3071.1634.0, time stamp: 0x59498c26
    Exception code: 0xc0000005
    Fault offset: 0x01df0a00
    Faulting process id: 0xfac
    Faulting application start time: 0x01d316daa7faa9fa
    Faulting application path: C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe
    Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\libcef.dll
    Report Id: 6088b033-ff5c-4177-add1-546f61200259
    Faulting package full name: 
    Faulting package-relative application ID:8/16/2017 9:55 PM    Application Error    Faulting application name: RocketLeague.exe, version: 1.0.10897.0, time stamp: 0x59656779
    Faulting module name: RocketLeague.exe, version: 1.0.10897.0, time stamp: 0x59656779
    Exception code: 0xc0000005
    Fault offset: 0x000fb411
    Faulting process id: 0x2be8
    Faulting application start time: 0x01d316da532e446e
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exe
    Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exe
    Report Id: d8069970-da3b-4505-aa21-2a7a54b2978e
    Faulting package full name: 
    Faulting package-relative application ID:8/16/2017 9:54 PM    Application Error    Faulting application name: RocketLeague.exe, version: 1.0.10897.0, time stamp: 0x59656779
    Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
    Exception code: 0xc0000005
    Fault offset: 0x00001ed7
    Faulting process id: 0x2464
    Faulting application start time: 0x01d316da243562ca
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exe
    Faulting module path: C:\Windows\SYSTEM32\MSVCR100.dll
    Report Id: e2538b40-b1ef-4c3f-a19d-286361fe536d
    Faulting package full name: 
    Faulting package-relative application ID:8/16/2017 9:53 PM    Application Error    Faulting application name: dwm.exe, version: 10.0.15063.0, time stamp: 0x982d0cc7
    Faulting module name: dwmcore.dll, version: 10.0.15063.483, time stamp: 0x460f87da
    Exception code: 0xc0000005
    Fault offset: 0x00000000000d6670
    Faulting process id: 0x474
    Faulting application start time: 0x01d316d97801985d
    Faulting application path: C:\Windows\system32\dwm.exe
    Faulting module path: C:\Windows\system32\dwmcore.dll
    Report Id: 62da2a6c-e06a-4942-b1e5-09d86320abd1
    Faulting package full name: 
    Faulting package-relative application ID:
    Last edited by zbook; 16 Aug 2017 at 19:08.
      My Computer


  8. Posts : 926
    Windows 10 Pro
       #38

    Since memtest passed and every bsod dump show memory_corruption without showing specific drivers as cause, i recommend to have an focus on disk drives and disk controller drivers.

    Can you provide us with the kernel memory dump please? Its located in C:\Windows\MEMORY.DMP.
    You can upload it to an cloud service like dropbox or onedrive.
    Last edited by BSODHunter; 17 Aug 2017 at 09:16.
      My Computer


  9. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #39

    1) run one of the SMART tests on your drives:

    a) CrystalDiskInfo - Software - Crystal Dew World:
    Download Center - Crystal Dew World
    CrystalDiskMark - Software - Crystal Dew World
    Software - Crystal Dew World

    b) HD Tune: http://www.hdtune.com/

    c) Hard Disk Sentinel - HDD health and temperature monitoring: Hard Disk Sentinel - HDD health and temperature monitoring

    2) When the SMART test has completed open the Microsoft snipping tool and make images of the results to post into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    Check the health
    scan for errors, no quick scan but full scan
    run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    3) Run Sea tools for windows on your drive using SMART, short and long generic tests:

    How to use SeaTools for Windows
    http://www.seagate.com/support/downl...ls-win-master/
    How to use SeaTools for Windows
    http://www.seagate.com/support/downloads/seatools/
      My Computer


  10. Posts : 1
    W10
       #40

    Hello, Mister! I had the EXACT same problem as you caused by ntoskrnl.exe, shown in whocrashed.
    Found your thread on Google just 2days back and found myself a fix for it.
    - Fix? FAULTY/NOT SUPPORTED RAM BRICKS! HARDWARE!

    The chaos all started when I first upgraded from DDR3 8GB (1866mhz - bios shows 1333 for some reason though?) to DDR3 16GB (1600mhz). Crashes, BSODs and lots of unusual glitches. THEN I upgraded my gpu from Radeons 7950 to GTX1080 and got myself some significant performance boosts on my rig, but the crashes and glitches still persisted.

    I tried reformatting clean windows 10 several times. At first I was sure it was because of my drivers, but it all worked out great after I changed my ram back to the old ones. (8GB, 4gb on each, 2sticks) Now I can FINALLY play games with my friends in piece.

    MY SETUP

    Motherboard: P8H61-I LX R2.0
    CPU: i7-3770 (non-k)
    GPU: GTX 1080
    PSU: 600w

    Hope my solution gets you the same benefits as I did.
    - Chris
      My Computer


 

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