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  1.    06 Aug 2017 #11
    Join Date : Apr 2017
    Posts : 8,881
    windows 10 professional version 1607 build 14393.969 64 bit

    The memtest 6+ displays 16 GB
    Is it possible to test the othe 16GB?
    Approximately how long did it take to complete the 16 GB testing?

    Code:
    ffffc181`5fbc6880  ffffac08`40de0088
    ffffc181`5fbc6888  fffff802`dad0cde1 dxgkrnl!ADAPTER_RENDER::DdiSubmitCommandVirtual+0x181
    ffffc181`5fbc6890  fffff802`dc305b13Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0xc5b13
    The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.


    The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.


    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.


    Official Display Driver Uninstaller DDU Download


    Display Driver Uninstaller Download version 17.0.7.2


    Display Driver Uninstaller: How to use - Windows 7 Help Forums[2]=Hardware%20and%20Drivers


    NVIDIA
      My ComputerSystem Spec
  2.    06 Aug 2017 #12
    Join Date : Aug 2017
    Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter

    Yes, I am testing the other 16G kit, I just did it separately because it would take forever to test 4x8G 8 times xD.
    About the display driver, I just did it, and checked the "clean install" box, so that should be fine now.
      My ComputerSystem Spec
  3.    07 Aug 2017 #13
    Join Date : Aug 2017
    Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter

    Here is the 8 passes from the test on the other 2x8G kit
      My ComputerSystem Spec
  4.    07 Aug 2017 #14
    Join Date : Apr 2017
    Posts : 8,881
    windows 10 professional version 1607 build 14393.969 64 bit

    Nice progress.
    RAM testing has passed. Approximately how long did it take for each 16GB? Was it 1 -2 hours / GB ?
    The Nvidia driver was the misbehaving driver and has been replaced.
    Now you can use the computer in typical use or even stress it and monitor for the rest of the week.
    If there are no more bsod that will complete the troubleshooting.
      My ComputerSystem Spec
  5.    07 Aug 2017 #15
    Join Date : Aug 2017
    Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter

    Welp... I just got a new blue screen ... here is the dump file.
      My ComputerSystem Spec
  6.    07 Aug 2017 #16
    Join Date : Apr 2017
    Posts : 8,881
    windows 10 professional version 1607 build 14393.969 64 bit

    The bsod mini dump when debugged displayed the Nvidia graphics driver as the misbehaving driver again.

    Please report into the thread each step that you had made for the un-installation and re-installation of the driver.

    Please post an updated zip log:
    BSOD - Posting Instructions - Windows 10 Forums

    Code:
    ffffb300`0ffd3078  fffff803`619695e4Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x1c95e4
    nvlddmkm.sys nVidia Video drivers http://www.nvidia.com/Download/index.aspx
    Get from OEM for laptops
      My ComputerSystem Spec
  7.    08 Aug 2017 #17
    Join Date : Aug 2017
    Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter

    Well, just got another one.
    The steps that I followed to uninstall the NVidia drivers are: 1. I downloaded DDU from Official Display Driver Uninstaller DDU Download (v17.0.7.2). 2. I restarted the PC in safe mode. 3. I opened DDU, and clicked on "Clean and restart". For the installation, I went to Gigabyte's website (my graphics card is Gigabyte), went to my graphic's card page, clicked on support, selected windows 10 64 bits, and downloaded the drivers. When installing, I clicked on "Clean Install", as you said.
    The blue screen that I just got happened when I was in safe mode for re-uninstalling the drivers, just before opening DDU.
    The dm log collector thing to post here was done after installing the new drivers.
      My ComputerSystem Spec
  8.    08 Aug 2017 #18
    Join Date : Apr 2017
    Posts : 8,881
    windows 10 professional version 1607 build 14393.969 64 bit

    There was no definitive misbehaving driver identified in the latest bsod mini dump file.

    The Nvidia driver was updated on 8/8/2017
    Driver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvlddmkm.sys (22.21.13.8494, 14.94 MB (15,668,664 bytes), 8/8/2017 3:38 PM)

    1) create a brand new restore point
    2) backup files
    3) create a backup image with Macrium and place the backup image on another drive
    4) in the first link view the method to modify system failure so that automatic restart is unchecked so that you will have time to view the bsod windows
    5) in the second link view the methods to turn on and off windows driver verifier and the custom settings for testing
    6) in the third link view the additional 2 methods to turn off windows driver verifier
    7) open administrative command prompt and type or copy and paste: shutdown /r /o /f /t 00
    When the computer reboots it will open to the Windows advanced troubleshooting menu. Practice navigating to startup options (not startup repair) > select #6 safe mode with command prompt; command prompt with Administrator X: \Windows\system32\cmd.exe; and restore
    8) download each bluescreenview and whocrashed:
    Blue screen of death (STOP error) information in dump files.
    http://www.resplendence.com/whocrashed
    9) During each bsod you will see a stop code typically driver verifier detected violation and sometimes you may see the misbehaving driver in the form *.sys. If you see the driver please record it an post it into the thread.
    10) After each bsod you will need to turn off windows driver verifier and then return to the desktop. On the desktop you will run each bluescreenview and whocrashed to identify the misbehaving driver. Then you will uninstall and reinstall the driver.
    11) Whenever there is a bsod please post a new zip so that we can help you troubleshoot the bsod:
    BSOD - Posting Instructions - Windows 10 Forums
    12) Windows driver verifier is designed to repetitively produce bsod until misbehaving drivers are fixed or until it is turned off. Once there are no more bsod you will run windows driver verifier for 36 hours of typical computer use. If there are no more bsod you will turn off windows driver verifer and the troubleshooting will be completed.

    BSOD Finding and fixing them - Microsoft Community

    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    Enable and Disable Driver Verifier in Windows 10 Windows 10 Performance Maintenance Tutorials
      My ComputerSystem Spec
  9.    11 Aug 2017 #19
    Join Date : Aug 2017
    Posts : 23
    Windows 10 Pro (64 bits)
    Thread Starter

    Ok so I did the Driver verifier thing, and it crashed and everything, etc. I disabled it and got into Windows, but when I opened WhoCrashed and BlueScreenView, neither showed the dumpfile info... turns out that windows didn't created the file (I checked the mindump folder). Should I activate the verifier again and wait for another bluescreen?
    Also, the bluescreen didn't showed the xxx.sys file that failed so I got nothing
      My ComputerSystem Spec
  10.    11 Aug 2017 #20
    Join Date : Apr 2017
    Posts : 8,881
    windows 10 professional version 1607 build 14393.969 64 bit

    Open whocrashed > click on analyze > post results into the thread.
    Then above analyze click on tools > crash dump test > type: ACCEPT > post results into the thread
    Once you have confirmed that the mini dump creation is not continuously failing you can restart windows driver verifier.
    For any new bsod please post an updated zip: BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

 
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